GrabCar Economy Incentive FAQs
A1: This incentive rewards our loyal partners who drive in high demand areas with higher guarantees! Maximize your guarantee by driving in these eligible pick-up areas during each specific time slots.
For example: If you drive during Mon – Thurs (9.00-9.59), you will receive a higher guarantee ($18) if your trip originates from North East than from other areas ($16).
A2: Grab guarantees an average fare per trip for each specified period. This means that across all eligible days, we add up your fares for the specified hours – if you don’t earn the guaranteed average fare, we top up the difference! As per industry practice, Grab collects commissions (20%) on fare top-ups. As usual, if you earn more than the guarantee, you keep all the fares you earn!
A3: A specified time period includes all specified hours for all the specified days. e.g. If a specified time period is Monday to Thursday (1700-1959), this means that your trips in these 12 hours will be eligible for the incentive.
A5: There is no Trip-Per-Hour or online time requirement. Your incentives are calculated based on trips. More trips = higher guarantee! AR & CR are based on total trips for the week (Monday to Sunday). DR is based on your driver rating on Sunday 2359. AR, CR & DR are calculated across all GC Economy, GC Economy 6-Seater and Grab Family trips taken (so there is no separate 6-Seater AR for example).
During Mon – Thurs 09.00-09.59 AM block, you did 6 pick ups starting from the North East area. You are guaranteed $18 per trip. This means you will get $108 ($18 x 6) in fares guaranteed!
Between Monday to Friday 6.30 – 9am you collected $210 in fares. You will receive an extra $100 cash from Grab as you managed to collect more than the minimum of $200 in fares required to be eligible for this cash bonus.
In the same week, between Monday to Thursday 5-7pm you collected $50 in fares. As you did not collect the minimum $120 fares required, you will not be eligible for the evening peak hour cash bonus.
Q9: What is the North East Area?
Q10: What is the Queenstown Area?
Q11: What is the Redhill Area?