Safer and
smarter cities

Road congestion, human trafficking, floods, and natural disasters are some of the biggest problems of the region. By using advances in technology and our platform reach, we work with local organisations and governments to find smart solutions to these real world problems.

Powering smart traffic with data

Our Grab drivers travel over 320 million kilometers weekly. So we have data. Lots of data. By partnering with academia and organisations such as the United Nations Development Program, we use this data to develop more efficient city planning.

Traffic authorities use the data from our platform to ease congestion patterns on roads. At the same time, we can improve accuracy in mapping pick-up points to help passengers and driver-partners get from point to point with greater ease and efficiency.

Improving disaster response

Southeast Asia is prone to many types of natural disasters, such as earthquakes, floods, and typhoons. Our driver-partners are trained on critical first-aid and road safety techniques. Furthermore, we have leveraged our fleet and call centres as a first-responder network during disaster and emergency situations.

Additionally, we offer our users an easy way to donate to relief efforts and causes through GrabRewards points.

Guarding against violence

Grab has a zero-tolerance policy towards any form of violence and safety threat on our platform. We partner with governments and anti-human trafficking organisations to help detect and report suspicious activities to the relevant authorities.

We aim to train our driver-partners to be guardians against violence and human trafficking in the region. This means more sets of eyes and ears on the road to make our cities safer.

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.