Get priority allocation and deliver within a fixed zone!

UPDATE: From 19 July 2021 onwards, we will be phasing out the Southwest zone from the Zonal Fleet Program.

All delivery-partners currently tagged to Southwest zone will be removed from it by the end of 19 July 2021.

Do note that there will be no changes to the current Downtown Bukit Merah and Southeast zones on Zonal Fleet.As such, eligible delivery-partners* who are interested in continuing to only deliver in the Southwest zone can try out our Shifts System instead.

*Eligible delivery-partners include those on motorbikes, bicycle and PABs.

We have revamped our Zonal Fleet Programme! Delivery-partners who are part of a Zonal Fleet receive priority allocation for orders from merchants within their chosen zone. Which means shorter distances and more jobs!

Registering for zonal fleets also means that you will deliver from merchants in the fixed zone! However, the drop off for the merchants can be outside the zone.

What zonal fleets are available?

While GrabFood delivery-partners will have a choice between 3 zonal fleets, PHV driver-partners will only be able to join a combination of all  zones to help facilitate islandwide delivery.

For more information on the zones with detailed map, please visit here.

How does it work?

(1) Once you’ve registered to join a zonal fleet, you will receive confirmation of your enrollment via an in app notification within 3 working day.

(2) You will also be asked to hit a minimum GrabFood trip count for the following week (Monday-Sunday). GrabExpress and GrabMart trips are not counted.

(3) If the trip count target is met by Sunday, 2359, you will be added to the Zonal fleet for the following week, and can start receiving priority allocations within your chosen zone!

You will receive a notification if you are added to a fleet. Do note that in order to stay in the zonal fleet, you must maintain your weekly trip count. 

If you do not meet the minimum requirement, you will be removed from the fleet the following week. For partners who have been removed from the fleet, there will be a blackout period for 1 week from the week of removal. Applications during the blackout period will not be processed. Example if a partner is removed on Monday, he can only apply for zonal fleet the following Monday.

How do I sign up?

Simply follow these steps to submit your details: Grab App > Discovery > Zonal Fleet Application

FAQ

You can submit a change in zone request via the same form found in your driver app Discover tab.

Weekly trips will be assessed on the following Monday.
Please note that GrabExpress and GrabMart trips will not be counted.

If your application is successful, you’ll receive a notificationon either Mondays/Thursdays (3 days processing time). If you do not receive any notification, your application was not successful.

Need help? Visit web Help Centre. For more personalised services, look for in-app Help Centre (under Account) in your Grab Driver app.

Yes, you still have the opportunity to rejoin the zonal fleet. There will be a blackout period for 1 week from the week of removal. Afterwards, you can submit your opt in request to join back zonal fleet.

Your zonal fleet will be auto renewed. You do not have to re-opt in again.

No, you will need to opt-out of Shifts before you can opt into zonal. If you book a shift without successfully opting out of your zonal fleet, you will not receive any orders during the shift hours.

 No, you are not able to opt-into Southwest zone for zonal fleet from now onwards. Delivery-partners who are currently on Southwest zone will be automatically removed from it by the end of 19 July 2021.

Due to the changing landscape in the food delivery industry, we will be focusing more resources on the shift system which allows delivery-partners more structure with the better benefits

All delivery-riders on motorbike, bicycle and PABs are eligible to try out the shift systems. Slots are limited and based on first come first serve. More info here.

Eligible Delivery-Partners can now go into your Grab Driver App > Booking Planner. You will be able to view the available shift timings and zones the select the shift/shifts that you want to join. You are able to access your booked shifts in ‘My Bookings’. More info here.

No, there will be no changes to the combination of all 3 zones for Delivery-Partners on cars.

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.