Delivery Partner Support

2 Main Types of Support

Hotline
For urgent issues: 6902 1038
Available: 24 hours

Help Centre
For FAQs or to submit emails: Accessible in-app or on the grab website.


ERP Reimbursement

Delivery partners can claim ERP charges incurred during deliveries.
ERP reimbursement covers ERP fares incurred from the merchant to the customer.