Dear GrabFood delivery-partners,

As you may have heard, the LTA has announced a ban on the riding of e-scooters on all footpaths to make it safer for everyone. We know this decision impacts many of you and the GrabFood team is committed to supporting you the best we can.

We have put in place the following measures to support you during this period:

  1. Changing your GrabFood vehicle type
  2. Preferred rates for bicycles and PABs
  3. E-Scooter Trade-in Grant (eTG) Scheme to subsidize your purchase of a new bicycle or PAB.
  4. Preferred motorcycle rental partners

1. Changing your GrabFood vehicle type

We have accelerated our efforts to help those of you who wish to change* your vehicle type.

*Change out of your PMD vehicle type before 13 Dec 2019 and get $100 Switch bonus when you complete 40 trips within 2 weeks of vehicle change. More details here.


*Changes will be reflected within 1-3 working days

2.  Financial Aid for Purchase of PAB, PMA and Bicycle

Mongol Trading [FULLY REDEEMED]

We have secured partnerships to allow delivery-partners who face financial challenges to be part of zero-upfront cash purchase scheme. As there are limited PAB quantities per week, delivery-partners must first

(1) Submit eTG application for LTA pre-approval no later than 31 December 2019

(2) Book a unit of PAB under our No Upfront-Cash Scheme HERE

(3) Upon receiving your booking confirmation SMS AND LTA Approval, trade in your PMD at Grab’s eTG Centre during the given specific time period. 

Delivery-partners who missed their appointment time period will not be entertained


GEM 4 Wheel Scooter (21AH, 2 x Lead Acid Battery), User training provided upon request. Find out more details about the product at Lifeline website. The vehicle has a weight capacity of 136kg

Step 1: Submit your eTG application here

Step 2: Receive your approval letter

Step 3: Trade in your E-scooter at Grab’s eTG centre 

Step 4: Inform the Grab personnel at the eTG centre that you would like to purchase a PMA (Review on case by case basis subject to medical condition)

Step 5: Application for PMA Approved

Step 6: Lifeline will contact you directly and the package will be delivered to your designated address within 2-3 working days


Package 1: Rockrider ST 100 Mountain Bike 

Package 2: Triban 100 FB Flat Bar Road Bike 

Package 3: RC 120 Abyss Cycle Touring Road Bike

Grab is working with Decathlon to offer the above 3 packages to delivery-partners who choose to purchase Bicycle for their eTG grant. All packages come with Helmet, Bike Light and Bike Bell with free delivery.

Delivery-partners DO NOT need to make any payment. From 3 December 2019 onwards:

Step 1 : Simply head down to Grab’s eTG Centre

Step 2 : Trade-in your E-scooter

Step 3 : Select your package with the Grabber processing your application

Step 4 : The package will be delivered to your designated address within 2-3 working days

3. Preferred rates for bicycles and PABs

We have also secured partnerships with selected power-assisted bicycles (PABs, also known as e-bikes) and bicycle retailers to provide you with discounted rental and purchase rates for other viable transport options.


Please wait for the commencement of the eTG and ensure you are eligible for the grant before making a purchase.

There are only 14 LTA-approved PAB Models in Singapore as of 11 November 2019. Find out more here. For retailers who claimed to have an LTA-approved PAB but is not listed on LTA website, please request for their Type Approval Letter

GrabFood delivery-partners can enjoy free rental of SGBikes bicycles until 31 December 2019. Simply sign up HERE to enjoy this deal.

* A refundable deposit of $100 is required. Deal available while stocks last.

Get the Grab Exclusive Package at just $300, this includes:

  • 1 x Basic Fixie Bicycle
  • 1 x Rack with free installation
  • 1 x Same day delivery islandwide

Promo Code: REAIGRAB

Applicable only on Shopee

1. 10% OFF:Get 10% OFF foldable bikes (Usual price $450 to $550) from selected brands (Dahon, Tern and Bickerton.)T&Cs:

  • Offer excludes rear racks.
  • Discount cannot be combined or used with models on promotion.
  • Limited to 1 bicycle per person annually.
  • Proof of GrabFood delivery-partner status is required.

2. GRAB EXCLUSIVE: Selected model at low prices.

Get a Bickerton 1306 bicycle for only $400! (Usual price $450). This bicycle comes with a rack and fenders.


  • Offer only applies for Fell Red colour variant.
  • Limited quantities available, while stocks lasts!
  • Proof of GrabFood delivery-partner status is required.

All bicycles come with a 5 year warranty period that covers manufacturing defects.

Enjoy 20% off all full priced items, including bicycles, accessories, spare parts and servicing.

This deal is available both in-store and online.

For online purchase: Promo Code- GRABFOOD


  • Additional $50 off Cannondale Bicycles (promotional prices range from $499-$750)
  • Additional 10% on riding gear
  • 1 free servicing .

This deal is available both in-store and online.

Available in-store and online

3. E-Scooter Trade-in Grant (eTG) Scheme to subsidize your purchase of a new bicycle or PAB.

Important: Please wait for the commencement of the eTG and ensure you are eligible for the grant before making a purchase.

4. Preferred motorcycle rental and retail partners

We’ve also worked with our preferred rental partners to offer you preferred leasing rates for motorcycles.

  • Pyro Leasing
    • Brand New & Existing Rentals from $15 daily, Lease to Own from $20 daily for 2 years.

      Yamaha Aerox 155
      Yamaha FZ16/FZ-S
      Yamaha Sniper/MX King
      Honda CB150R
      Honda CB190R

      Lease to Own
      From $20 daily for 24months on existing 5yr old bikes, from $30 daily for 24 months on brand new bikes)

      Comprehensive Commercial Insurance.
      Full Maintenance, Roadside Assistance, Accident Reporting.
      Replacement if necessary

Enquire with Melvin at 87386755 or Willy at 87795339 for more information. Maintenance, comprehensive insurance, coverage roadside assistance and a petrol discount card are included.

  • GP Motoring
    • Category A
      (Honda Wave / Spark135 / Jupiter135 / FZ16 / YBR125 or similar used motorcycle) 
      Rental rates:
      $140/week 1 Month (5 weeks)
      $120/week 3 Month (13 weeks)
      $110/week 6 Month (26 weeks)
      $100/week1 Year (52 weeks)
      Inclusive of:- servicing / maintenance (wear & tear), insurance coverage (Food Delivery ready) and  breakdown replacement (subject to terms and conditions) Enquire with Marcus 91686744

Grab also has a list of preferred fleet partners that employ delivery-partners. To express your interest, please fill up the form HERE

  • Mah Pte Ltd
    • Webpage: 
    • Facebook: 
    • Clearance Sale – $0 Downpayment, up to 3 year interest free 
    • GRAB exclusive gifts: (i) Get free GIVI E43 box with HONDA CBF 190 X purchase (ii) Get free GIVI raincoat (worth $80) for all other models subject to availability

This is not all. We know from your feedback that more can be done to help you. We are working hard to bring new areas of support, ranging from financial assistance to more preferred rates from other retailers for various vehicle types to you.

Stay tuned to our updates!

In addition, you may like to know that some of our GrabFood customers and merchant-partners have reached out to us to share their concern about your well-being with the new regulation. They have also expressed understanding of the situation and will be more patient with their food orders.

Meanwhile, we remain committed to supporting you, feel free to let us know via this link if you have other questions.

Thank you,
Your GrabFood team

In case you missed it, here’s what you need to know about the new regulation: 

  • Riding of PMDs is now banned on:
    • Pedestrian Footpaths (Not bicycle paths)
    • Roads 
    • Common areas (Void decks, etc.) 
  • This applies to e-scooters and e-unicycles, but excludes power assisted bicycles (e-bikes) and personal mobility aids (PMA). 
  • The new regulation is already in effect, with an advisory period until 31 December 2019.
  • Starting 1 January 2020, anyone caught riding on footpaths will be subject to a fine of up to $2000, and/or imprisonment for up to 3 months. 

Source: LTA

Frequently Asked Questions

Existing GrabFood PMD delivery-partners may still deliver with PMD for now. However, delivery-partners have to follow all the existing rules and regulations. For a more seamless delivery experience, we encourage delivery-partners to deliver using other vehicle types.

Do note that there will an advisory period until 31 December 2019, after which, errant riders caught riding on footpaths will face the possibility of being fined, and/or jailed.

Footpath refers to pedestrian pathways and pavement refers to road for automotive vehicles and electric bicycles.

Effective from today (4 Nov 2019), Grab will no longer accept new PMD delivery-partners.

For delivery-partners who wish to change the mode of delivery, it can be done so via GrabFood Help Centre.

Approximately 1 to 3 working days for the Grab team to verify and approve the change.

As of 5 November 2019, GrabFood will be accepting all individuals with valid Class 2/2A/2B license including those with less than 1 year of riding experience. Delivery-partner is allowed to registered the mode of delivery as Motorcycle

To find out where are the cycling and shared paths, Delivery-partners are recommended to download MyTransportSG App from App Store or Play Store