From January 2018 onwards, all eligible GrabCar & GrabTaxi Partners will receive a gift from Grab on your birthday month. So hurry and fill up the form below so you don’t miss out!
Click here to fill up the form!
Frequently Asked Questions
Q: It is my birthday month! What will I get?
A: Treat yourself to a good meal or buy that present that you have always wanted on Grab! Simply upload a photo of your receipt during your birthday month here and we will reimburse up to $50! (Once a year per eligible partner*)
Q: Do I need to update my birthday and address details before submitting a claim?
A: We don’t want to miss you out! It will be best to fill up the form even if you have given us your birthday details previously to ensure you get your birthday gift from Grab fast!
Q: When do I have to fill up this form to receive my birthday gift?
A: You have to fill up your details by the end of your birthday month.
Q: My birthday has passed! Can i appeal for my birthday claim?
A: Enjoy your birthday celebration without worry! You can submit the claim by end of the first week of following month (calendar month).
Example if your birthday falls in January, submit your claim by 3rd February, Sunday.
Q: Who is eligible for the birthday gift?
A: All active GrabCar & GrabTaxi Partners who completed more than 10 unique passengers bookings within the previous month of their birthday month are eligible! Example, if your birthday falls during February, you have to complete 10 unique bookings within January to be eligible. GrabCar Partner’s account will have to be active at the point of processing of application.
Q: When will I receive my claim?
A: Submission will be processed 1 week after your birthday month ended. Please allow 1 week after processing date for payment to be made into your cash wallet. (E.g if your birthday falls in January 2019, submission will be processed by 4th February 2019. You will receive the payout by 11th February.)
Q: Will I be notified of my notification status?
A: Notification will be sent to you via Grab Driver App for the outcome of your submission.
Q: I submitted my personal details wrongly (e.g. birth date, number, car plate). Can I appeal for my claim?
A: No. There will be no appeals allowed for wrong submission of personal details. Kindly double check and ensure you have submitted all your personal details accurately for your claim to be processed.
For the list of all GrabCar Partner benefits, click here.