What is PayLater Instalments?

PayLater Instalments is a new postpaid service for online purchases. When you activate PayLater Instalments, you get instant access to a pre-approved PayLater Instalment amount that can be used for your online shopping. When you make purchases at our partner merchants, your transactions will be split into 3 affordable monthly payments.

Why activate PayLater Instalments?

Receive notifications when your bill is due

Auto payments for your monthly instalments

No interest and hidden fees

Earn GrabRewards points for each purchase

Or scroll down to learn how to activate PayLater Instalments on your app.

*For now, only selected users are eligible for PayLater Instalments. Please ensure you are on Grab app version 5.85 or above before activating PayLater Instalments.

How-to's

  • Activate PayLater Instalments
  • Pay with PayLater Instalments
  • View active instalments

Frequently Asked Questions

You can use PayLater Instalments during checkout at one of our partner merchants.

No. As of now, PayLater Instalments can only be used to pay for online purchases from our partner merchants.

Yes. With PayLater Instalments, user will get the same amount of GrabReward points as paying with GrabPay.

No, there are no hidden fees and charges to use PayLater Instalments.

There are no fees for users who pay on time. If you do not pay your monthly bills by the due date, you will be charged a $10 admin fee.

No, you will not be charged any interest on your outstanding bill amount.

As of now, only eligible Grab users will be offered the option to pay using PayLater Instalments. Eligibility depends on various factors such as how long you have been a Grab user, the number of rides you have taken with Grab, your GrabRewards tier, etc.

If you don’t see the PayLater Instalments option, we’re unfortunately unable to offer this service to you just yet.

Please ensure you are on Grab app version 5.85 or above and your device OS version 6 or above (for Android users) before activating PayLater Instalments. 

There is no application process for PayLater Instalments. Eligible users will automatically be offered the option to activate PayLater Instalments via their Grab app.

Yes, you will need to activate PayLater Instalments if you wish to start using it as a payment method. By activating PayLater Instalments, you agree to all terms and conditions associated with this feature.

Every user will be assigned a unique PayLater Instalments available amount based on his or her user profile as determined by historical expenditure and assessment by Grab. As such, available amount for PayLater Instalments may differ across users.

Unfortunately, your PayLater Instalment available amount cannot be changed at this point.

PayLater Instalments or PayLater Instalments as your payment method. Complete your checkout and your purchase will be automatically split into 3 monthly payments.”}” data-sheets-userformat=”{“2″:897,”3”:{“1″:0},”10″:0,”11″:4,”12″:0}” data-sheets-textstyleruns=”{“1”:0}{“1″:198,”2”:{“5”:1}}{“1”:228}{“1″:232,”2”:{“5”:1}}{“1″:252}”>After you have activated PayLater Instalments in the Grab App or at our partner merchant checkout, you can split your online purchases with PayLater Instalments.

PayLater Instalments or PayLater Instalments as your payment method. Complete your checkout and your purchase will be automatically split into 3 monthly payments.”}” data-sheets-userformat=”{“2″:897,”3”:{“1″:0},”10″:0,”11″:4,”12″:0}” data-sheets-textstyleruns=”{“1”:0}{“1″:198,”2”:{“5”:1}}{“1”:228}{“1″:232,”2”:{“5”:1}}{“1″:252}”> When you checkout at one of our online partner merchants, select GrabPay then PayLater Instalments as your payment method. Complete your checkout and your purchase will be automatically split into 3 monthly payments.

PayLater Instalments > View Details to view your completed and outstanding payments.”}” data-sheets-userformat=”{“2″:897,”3”:{“1″:0},”10″:0,”11″:4,”12″:0}” data-sheets-textstyleruns=”{“1”:0}{“1″:80,”2”:{“5”:1}}{“1″:127}”>Easily monitor and plan your monthly repayments with the Grab App. You can go to GrabPay > PayLater Instalments > View Details to view your completed and outstanding payments.

Your monthly bill will be generated on a monthly basis after your purchase date.

For example, if you make your purchase on 25 November, your first bill will be generated on 25 December. Your subsequent bills will be generated on 25 January and 25 February.

The payment due date will be 7 days from the date that your bill was generated. For example, if your bill was generated on 25 December, you will need to settle the outstanding amount by 1 January.

When you activate PayLater Instalments, you will have to link a credit or debit card for auto payments. When your bill is generated, we will top-up your GrabPay Wallet and deduct the outstanding amount.

Alternatively, you can settle your outstanding balance at anytime using your GrabPay balance.

Not as of now. However, we are working on introducing new payment options soon. Stay tuned!

PayLater Instalments users will be able to settle their monthly bills from anywhere in the world!

PayLater Instalments > Pay outstanding and settle.”}” data-sheets-userformat=”{“2″:897,”3”:{“1″:0},”10″:0,”11″:4,”12″:0}”>You can choose to pay the remaining outstanding bills for a specific purchase. You can go to GrabPay > PayLater Instalments > Pay outstanding and settle.

If you are unable to settle your PayLater Instalments bills for any reason, you are encouraged to call customer service hotline at +65 6655 0005 or write in via the Help Centre and we will help arrange for alternative payment methods.

Yes, you will receive regular payment reminders before the due date to help you avoid any fees.

Please enable all your notifications so that you receive timely reminders. You can go to Account > Settings > Communications to activate reminders. Please check your spam email folder to ensure that you receive your monthly billing emails.

When making online purchases, you may choose other Grab payment options such as GrabPay or PayLater Postpaid.

You will have to raise a dispute with the merchant. If the merchant agree to a full refund, the purchase amount will be returned to your GrabPay Wallet balance (if you have made payment) and any admin fees will be waived.

For example, if your made a $600 purchase with PayLater Instalments and each monthly payment is $200 for 3 months. If you have made an instalment payment of $200 and the merchant refunds $600, you will receive $200 in your GrabPay Wallet and the outstanding amount of your PayLater Instalment will be zero.

You will have to raise a dispute with the merchant. If the merchant agree to a partial refund, the amount will be considered as an early repayment applied to your next instalment payment.

For example, if you made a $600 purchase with PayLater Instalments and each monthly payment is $200 for 3 months. If the merchant refunds $100, your next instalment amount will be $100 ($200 minus $100 refund). If the merchant refunds $300, your next instalment amount will be $0 ($200 minus $200 refund) and subsequent instalment will be $100 ($200 minus $100 refund).

Please note that admin fees will not change.

Unfortunately, we are only able to refund the amount to your GrabPay Wallet.

Available for selected users only.
PayLater is offered to you pursuant to a tie-up between Grab and third-party service providers. As part of such tie-up, these service providers grant you deferred payment terms and GFin Services (S) Pte. Ltd. purchases your sums owed to them. The use of PayLater does not constitute a loan, credit card or charge card provided to you by Grab.