The not-so-secret lives of pet owners in Singapore

What kind of pet owner are you?

Are you a Fitspiration (that’s “fit inspiration”, for those not yet in the know!) like Felicia Chan?

The 22-year-old student, who is an active nature lover, makes sure her Yorkshire Terrier has an outing to the Botanic Gardens at least once every fortnight. She makes the effort even though she doesn’t own a car and lives quite a distance away in Tampines. “I always have to plan my trips to the park a few days in advance,” she shared. “I need to see if my parents are free to drive my dog and me to the park. If they are not, I will have to arrange for pet transport, which honestly, can be expensive.”

Don’t worry if you’re not Fitspiration material. Here’s where else you may fit in – from a survey we did among some 1,300 Singapore Grab users, here are the three main categories of pet owners in Singapore (hey, you may belong to more than one category!):


What kind of pet owner are you?

Social Butterfly 
Not only are you sociable, you make sure your pet is honing their social skills as well. Some 21% of pet owners bring their pets out for social events and gatherings, mostly during the weekend, as frequently as once a month.

Pageant Mum (or Dad)
You want your pet to look paw-some! Trips to the groomer are common. Some 47% of pet owners bring their pets to the groomer, with over half of them on a monthly basis.

Trips to the park are important to you and your pet. About 42% of pet owners bring their pets to the park weekly.

*Grab survey data question allowed for multiple answers, in response to where owners bring their pets out.


Gaining important insights

Here’s something else we found out: 9 out of 10 pet owners surveyed said that they would use a pet-friendly ride-hailing service. Out of these pet owners, almost 9 in 10 (86%) do not own a car.

This data, and your feedback, played a significant role in our decision to roll out GrabPet, a new on-demand service to get you and your pet around comfortably and conveniently. At Grab, we have a rigorous process to find out what our users really want and need.

In this case, your feedback also helped us shape the GrabPet service. For instance, in the same survey, we found that more than 1 in 2 pet owners have dogs (53%), while just under half of pet owners have cats (47%). Some other pets include fish, turtles, rabbits, hamsters and birds. Clearly, there’s a number of you animal lovers who own more than 1 type of pet!

So, we made sure that our GrabPet driver-partners are specially trained by a certified pet trainer to handle pets safely. Driver-partners are trained to handle different types of animals during the ride, read basic pet body language, and ensure safety if the behaviour of pets become an issue.  The service also comes with insurance for pets, which is automatically included and takes effect once a GrabPet booking is confirmed.

Remember the saying that it takes a village to raise a child? Well, it’s the same with pets, we reckon.

Felicia said, “With GrabPet, transport is no longer an issue when it comes to bringing my dog out. I’m ready to explore different parts of Singapore with her.”

Click here to book a GrabPet ride today!

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Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.