Avoid Fares Disputes
Passengers are given a fixed fare upfront for GrabCar and an estimated pricing for GrabTaxi. They will be more likely to dispute any extra charges that are unexpected.
5 Stars Tips for Great Service:
1. Enter additional charges accurately
2. Inform passengers of all additional charges at the end of the ride
3. Confirm payment mode with passengers to avoid wrong cash collections (Do not collect cash for GrabPay rides)
And remember, honesty is the best policy. Compute all charges fairly and accurately.
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