Revised fare structure for Grab rides

From 1 June 2021 (10am) base fares will increase by $1.

With Phase 2 (Heightened Alert), our driver-partners once again find themselves facing another period of uncertainty. Demand for rides is decreasing, while cost of living and operational costs such as petrol and car maintenance have increased over the years.

In order to make it sustainable for our driver-partners to continue to be on the road, we’ll be revising our fare structure and supporting them with Grab-funded initiatives to safeguard them and their livelihoods.

Here are a few things you’ll need to know…

To further support our driver-partners during this uncertain time, commissions will not be charged for the $1 increase in base fare, from 1–30 June 2021. So they’ll get to keep the entire sum.

To help you adjust to the new fare structure and continue to travel safely for your essential needs, we will be giving back $1 to you for peak hour rides from 1 to 14 June 2021.

Scroll down for a list of frequently asked questions.

There will be a $1 increase in base fares.

With Phase 2 (Heightened Alert), our driver-partners once again find themselves facing another period of uncertainty. Demand for rides is decreasing, while cost of living has increased and along with it operational costs such as petrol and car maintenance. Hence, we are revising our fare structure to ensure long-term sustainability for our driver-partners to be on the road. It is also the first time since 2017 that we’ve adjusted our fare structure.

The revised fare structure will be applied to all Transport services (including Scheduled Rides), except for  Standard Taxi (i.e. all metered fare trips), GrabHitch and GrabCoach, starting 10am on 1 June 2021.

The $1 adjustment in base fare is carefully calibrated to balance both the interests of our driver-partners and passengers – it will help ensure long-term sustainability for our driver-partners, while also ensuring that our fares remain affordable for passengers.

No, the revision to our fare structure will not affect the minimum fare.

Over the years, our driver-partners have been absorbing the impact of general cost inflation and higher operating costs. The $1 increase in base fares will continue to make it sustainable for our driver-partners to be on the road. It is also the first time since 2017 that we’ve adjusted our fare structure.

To further support our driver-partners during this uncertain time, commissions will not be charged for the $1 increase in base fare, from 1-30 June 2021. So they’ll get to keep the entire sum.

We are also supporting our drivers with Grab-funded initiatives to safeguard them and their livelihoods, such as:

  • Rental rebates to assist with reducing fixed costs during the period of Phase 2 (Heightened Alert)
  • Increase fuel discount through Grab-negotiated partnership
  • Delivery opportunities on the Grab platform to help supplement earnings
  • Training & career support initiatives via GrabAcademy
  • Quarantine Order and Hospitalisation Income Support and Rental Waiver
  • Complimentary Driver Care Protection and Vaccination cover by Chubb Insurance
  • Enhanced Prolonged Medical Leave Insurance
  • GrabProtect hygiene kits

To help passengers adjust to this change, we will be giving back $1 for peak hour rides from 1-14 June 2021 via promo code ‘STAYSAFE’.

  • Valid from 1–14 June for pick ups from 7 to 9am and 5 to 7pm on weekdays (capped at first 50,000 redemptions);
  • 11am to 6pm on weekends (capped at first 75,000 redemptions).
  • Limited to 2 redemptions per day per user.
  • Valid for payment with GrabPay and GrabPay credits only.
  • Excludes GrabHitch, Standard Taxi, GrabResponse and GrabSHN.

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.