Peace of Mind: Masrinah, Singapore

Peace of Mind: “I’m a working mother of three. Since my two older kids were in Primay 4, I have encouraged them to be more independent. I would assign them household chores such as preparing the table for meals, and also, letting them travel on their own. Twice a week, my husband has to leave early for work. He wouldn’t be able to drop the kids at their respective schools and me at work. On those days, things get even busier than usual. I have to send the kids to school and get to work on time. That’s when we rely on Grab.

I would communicate with my driver via GrabChat. I would tell the driver that my kids will be boarding the ride instead of me. GrabChat adds a human touch to the whole ride-hailing experience. As a mother, it reassures me and puts me at ease when the driver sends me a simple message to let me know whether my kids have been picked up or dropped off safely.”

– Masrinah, Singapore

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.