We’re making trips more attractive!

We know it’s frustrating when you get a pick-up that’s far from you, and that the extra distance eats into your petrol costs. That’s why we’re introducing Far Pick-up Bonuses!

What’s a Far Pick-up bonus?

A Far Pick-up bonus is a $3 bonus awarded if your next trip meets the following requirements:

  • Job was Auto Accepted
  • Distance to pick up is more than 3KM (based on In-App Nav)
  • Job is completed

Note: Your app version must be v5.34.0 (Android) or v1.21.0 (iOS) and above.

How will I know if a job has a Far Pick-up bonus?

If a job qualifies for the Far Pick-up bonus, the bonus will appear on the in-transit screen.
Note: This bonus will not be paid by the passenger, so please do not collect it as part of the passenger’s fare.

Images are for illustration purposes only


Frequently Asked Questions

Q: Who pays for the Far Pick-up Bonus?
A: The Bonus amount will be paid by Grab. Please do not collect this amount from the passenger.

Q: If I miss or ignore a job with a Bonus, will my next job have a Far Pick-up Bonus as well?
A: As the Far Pick-up Bonus is dependent on the nature of the Job’s pick up, there is no guarantee that your next job will have one.

Q: Will commissions be deducted from the Far Pick-up Bonus?
A: No. Grab will not deduct any commissions from the Bonus you receive.

Q: If I do not update my Grab Driver app, am I still eligible for the Bonus?
A: If you do not update your Grab Driver app, you will not be able to see and receive any Far Pick-up Bonuses. To be eligible for these bonuses, please ensure that you’re on Android v5.34.0 / iOS v1.21.0 or above.

Q: When will the Far Pick-up Bonus be paid out to me? Will it be paid immediately after the job ends?
A: Yes. It will be paid out upon the completion of the job.

Q: How will I receive the Far Pick-up bonus?
A: It will be paid directly into your Grab Driver app cash wallet.

Q: I accepted a job with a Far Pick-up Bonus but it was cancelled. Will I still receive the bonus?
A: No. The Bonus is only paid out if you complete the job. However, if the job was cancelled 5 minutes after you have accepted the booking, you will receive a compensation of $4. Click here for more details!

Q: I got a Back to Back job that was more than 3KM away from me, do I get the Far Pick-Up bonus?
A: In cases where you get a Back to Back job, the Far Pick-Up bonus will be based on your current job’s drop-off location. As such, you will only get the Far Pick-Up bonus if the pick-up location is more than 3KM from the current job’s drop-off location!

Q: Where can I check if the Far Pick-up Bonus was paid out me?
A: You may check your cash wallet transaction history, job history or your Partner Statement.

Q: On which screens in the Grab Driver app will I be able to see the Far Pick-up Bonus?
A:  The Bonus will only be shown on the in-transit screen, in your job history, and on your Partner Statement.

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.