Your development on and off the road is important to us. That’s why we want you to have ready access to all the training you need – from the day you join. We’re here to guide you through the steps to ensure you consistently provide the highest standards of services as a Grab driver-partner. And because your personal growth also matters, our career support portal offers upskilling courses to help you build a better life for yourself. Whichever stage of training you need, you’ll find it all here!

You’ve finished your onboarding and are now activated on the Grab platform – but the training doesn’t stop there. On-the-job training includes optional mentoring and personal development programmes so you can keep improving. There are also mandatory refresher programmes for driver-partners who fall short of our standards.

We understand how important it is for driver-partners to have the right kind of guidance from a more experienced professional. Through our optional mentorship programmes, you can rest assured that there’s always someone who can be there to offer sound advice.

Co-Pilot Programme
This initiative assists newly on-board driver-partners by pairing them with existing Grabbers for a period of 4 weeks. Part of the programme may include on-job training, as well as a detailed run-through of the Driver App and benefits of the Grab Platform. All newly-onboarded driver-partners will receive a call from the Acquisition team to invite them to attend the Co-Pilot Programme within 24hrs of activation of account.
[Note: This programme is currently suspended because of COVID-19]

Captain Programme
This programme provides a means for sharing “tricks of the trade” among experienced Grab driver-partners in a structured manner, with useful tips on how to improve earnings and handle common problems.
[Note: The launch of this programme is currently delayed because of COVID-19]

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.