GrabShare

Earn more by taking more passengers going the same way.

What is GrabShare?

GrabShare is a carpooling service that allows passengers headed in the same direction to share the ride, and the fare. This also allows drivers to earn more by picking up multiple passengers


There are many benefits when driving with GrabShare.

Earn more per trip by taking more passengers going the same way.

Maximise space in your car by filling up your seats with more passengers per trip.

Be kind to the environment. Carpooling reduces your carbon footprint.


How is GrabShare different from JustGrab?

GrabShare

Allows you to take 2 bookings heading in the same direction at the same time.

VS

GrabCar / JustGrab

Allows you to only take 1 booking at a time.

GrabShare

Take a maximum of 2 passengers per booking.

VS

GrabCar / JustGrab

Take a maximum of 4 passengers per booking.

The chance to earn more is right in your Grab Driver’s App.

How It Works

Simply launch the Grab app and start earning more.

Download App

Scan QR Code

FAQs

GrabShare is a carpooling service where up to two groups of passengers can share a ride headed the same direction, resulting in savings for passengers, and more income for drivers.

Yes you should be able to earn more with GrabShare as you will be able to take 2 bookings at the same time, going in the same direction. Although passengers could save up to 30% on their individual fares with GrabShare, you could earn up to 40% more (70% x 2 = 140%) with each trip!

Yes! Please refer to our driver blog for the most current GrabShare incentives.

Please go to http://grb.to/gstraining where you can view a training video on GrabShare, or walk in to one of our branches and our friendly staff will assist you.

Your AR, DR and CR for GrabShare and GrabCar Economy (4 seater) are the same. Ignoring and cancelling a GrabShare booking will affect AR and CR for both service types.

This will be the same experience as you have today for GrabCar: once you drop off your first passenger, the payment screen will pop up.

Once you have completed the payment information for the first passenger, you can continue your trip with the second passenger.

You don’t need to switch; the job card will indicate whether the job is a GrabShare or GrabCar job.

You will be able to see the job type on the job card, the same as with GrabCar today.

The payment method (Cash or GrabPay) will be displayed in the job card, the same as GrabCar today.

This won’t be a problem for GrabShare – each passenger is treated as an individual, and the payment methods do not need to be identical.

No, each driver only has one Grab cash and credit wallet.

Yes

You are advised to notify your passenger once you have arrived at the pick up location and wait up to 3 minutes for your GrabShare passenger after which you can cancel the booking and move on to pick up your next passenger.

Politely advise them that by making a GrabShare booking they have accepted that they may have to share their ride, and that drivers are not allowed to ignore bookings. Please stay calm and do not engage in an argument with your passenger, and advise them to contact our customer service if they have issues with the GrabShare product.

GrabShare is a commercial carpooling service where up to two groups of passengers can share a ride headed the same direction, resulting in savings for passengers, and more income for drivers.

Yes, you should be able to earn more with GrabShare as you will be able to take 2 bookings at the same time going the same direction. Although passengers could save up to 30% on their individual fares with GrabShare, you could earn up to 40% more (70% x 2 = 140%) with each trip!

Yes! Please watch out for SMS or emails about your GrabShare incentives.

Your AR, DR and CR for GrabShare, GrabTaxi (Standard) and JustGrab are the same. Ignoring and cancelling a GrabShare booking will affect AR and CR for all service types.

  • This will be the same experience as you have today for JustGrab: once you drop off your first passenger, the payment screen will pop up.
  • Once you have completed the payment information for the first passenger, you can continue your trip with the second passenger.

You will be able to see the job type on the job card, the same as with GrabTaxi today. GrabShare job card is blue in colour.

This won’t be a problem for GrabShare – each passenger is treated as an individual, and the payment methods do not need to be identical.

You are advised to notify your passenger once you have arrived at the pick-up location and wait up to 3 minutes for your GrabShare passenger after which you can cancel the booking and move on to pick up your next passenger.

Politely advise them that by making a GrabShare booking they have accepted that they may have to share their ride, and that drivers are not allowed to ignore bookings. Please stay calm and do not engage in an argument with your passenger, and advise them to contact our customer service if they have issues with the GrabShare product.

There are no additional waiting time surcharges for GrabShare. You are advised to wait 3 minutes after which you should cancel the booking and move on with your next job.

There are no additional stops or additional stop surcharges for GrabShare. If a passenger requests for an additional stop, please advise them that they are not allowed to add additional stops via GrabShare and they can choose to rebook another ride after they have reached their initial destination. Alternative, if they decide to drop early before their destination, you can drop them off but charge them the original full fare.

You are allowed to pick up to a maximum of 4 passengers. This is 2 bookings of 2 passengers each.

Politely advise them that by making a GrabShare booking they have accepted that they can only have a maximum of 2 passengers on the ride. They can either choose to have 2 passengers get on the vehicle, or cancel their booking as it is not within GrabShare’s policy.