JOIN THE HITCH MOVEMENT

Give someone a lift, cover your driving costs and make a new friend.

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What is GrabHitch?

GrabHitch is a social carpooling service that enables regular drivers like you and me to give fellow commuters a lift, meet new people, and cover the costs of owning a car.

To make it truly hassle-free, GrabHitch accepts both GrabPay and cash payments so GrabHitch drivers can choose their preferred method for cash out. All GrabHitch driver registration and bookings can be done through the regular Grab Passenger App, and do not require commercial insurance or Z10 registration.

Why GrabHitch?

Get your driving costs covered

Fill those empty seats with new friends going your way

Help mother nature reduce pollution and congestion

Who’s on GrabHitch

Use Hitch to go to anywhere freely with friends

What Do You Need To Be A Hitch Driver?

Be 18 years old and above

Possess a valid driver’s license, with at least 1 year’s driving experience

A private car with valid auto insurance

How To Sign Up

How To Get Started

Download Grab

FAQs

Please click here to sign up as a driver

Yes! GrabHitch is fully legal and in complete accordance with Singapore’s regulations. LTA through the Road Traffic Act has made it possible for drivers to be compensated for providing carpooling services as of March 2015.

All products are housed under the Grab app. GrabTaxi is a cab-hailing service, while GrabCar is a commercial platform for drivers to pick up passengers when taxis are not readily available at a certain location. GrabHitch however is a social ridesharing platform which aims to be affordable and convenient to use for both commuters and private car owners.

Well, cheaper rides is one main reason! Taking a GrabHitch can be 20-40% cheaper than other options like Taxis. Furthermore, you can meet interesting people and maybe even make a new life-long friend. Some of our users have rediscovered long lost childhood friends, secured job interviews or wedding photography services, and even received parenting tips from their new friends!

All GrabHitch drivers and their vehicles are vetted and verified by a dedicated Grab team, and we continue to monitor driver activity to ensure that GrabHitch continues to be a safe platform for everyday use.

GrabHitch drivers will only be able to see your name, profile photo and mutual friends that you may have in common from Facebook. Also, the driver will not be able to contact you until he confirms your booking.

You can create all your bookings through the GrabHitch tab in the Grab app. Just set your pick-up and drop-off points, schedule a trip from 5 minutes up to 7 days in advance, select book and our servers will ping your route request to drivers who share similar journeys. You’ll be notified via SMS and in-app notification when a driver has confirmed your booking, and a reminder will be sent to you 30 minutes before your scheduled departure time.

You can cancel the booking in-app, but we encourage you to notify the driver via SMS or phone call as soon as you realise you need to cancel to avoid inconveniencing him/her. After all, our GrabHitch drivers are very busy people just like you!

You can book an unlimited number of rides a day.

There is a possibility that you could be sharing the car with the driver’s own friends or family, or another passenger who boarded before you. However the majority of our rides only involve the driver and one passenger.

Your journey fare is calculated based on your pickup and drop off locations and the price will be displayed in the app once you input these locations. ERP fees are not calculated into the cost and some drivers may request that you split it with them prior to the ride.

Payment is easy! You can choose to pay via GrabPay (credit card) or cash, but please remember to select either option before you make the booking.

Do write it down in the ‘Notes to driver’ box before you book your route, and after confirmation we suggest you SMS the driver to double-check. It never hurts to ask!

We suggest that you try to call or SMS the driver first, and if he/she remains uncontactable, cancel the trip and request for another ride.

We suggest that you not board the vehicle and report the incident to us as soon as possible by writing to grabhitch@grab.com.

GrabHitch is not an on-demand commercial service, so the private car drivers on the platform only provide Hitch rides at their convenience and on their own schedules. The booking that you make may also not match any available driver journeys for the particular date or time you want to travel at.

  1. Book in advance to maximise the chances of you getting a driver! Book the night before for a morning commute or a few hours beforehand for a same-day ride.
  2. Your driver is not a commercial driver like our GrabCar partners so remember to treat Hitch drivers the same way you would treat a friend giving you a (very cheap) lift to your destination!
  3. Sit in the front seat and smile! Break the ice by talking about your job, sports you’re into, movies you’ve watched, anything really!

You don’t have to go anywhere! Just open your Grab app, swipe to the GrabHitch tab and select the DRIVE button to start the registration process. Submit a few photos and we’ll approve you within 2 working days if everything checks out.

Yes! GrabHitch is fully legal and in complete accordance with Singapore’s regulations. LTA through the Road Traffic Act has made it possible for drivers to be compensated for providing carpooling services as of March 2015.

As a GrabHitch driver, you get to do 3 major things: Cover your fuel and car maintenance costs, meet new people from all walks of life, and contribute to a car-lite Singapore! You create routes at your own convenience and you decide which passengers to pick up. You can choose to do it twice a day, on a particular weekday every week, only on weekends – its all up to you really!

They’re not the same at all! GrabCar drivers have to register a business, purchase commercial insurance, convert their car to a commercial vehicle at the LTA and then sign up in person at the Grab office. To be a GrabHitch driver, you just need to launch the Grab app, take a couple of photos and submit them for verification.

No! Grab currently deducts ZERO service fee from our GrabHitch drivers as our platform is meant to enable a social ridesharing experience, so as a driver you get 100% of the fare.

You select who you want to pick up, so if you do not see any passengers in your area who are going the same way, you can always refrain from doing a GrabHitch at that time and try again with another trip!

GrabHitch is meant to subsidise the cost of driving and not serve as a fully fledged income stream, but you can expect to receive between $8 to $12 per trip on average. You can even sort passengers by the fare that you could possibly earn from picking them up.

ERP fees are not calculated into the fares of passengers you pick up.

Based on current carpooling regulations, drivers can only complete two rides in a calendar day.

After your application has been approved, click DRIVE, and then select the button Create Route. After you have confirmed your date and timing details, you will be alerted to passengers who share similar journeys in the app. You can also sort through a list of passengers who fit your journey based on different parameters (proximity, price) if you select your route from the main Hitch driver screen.

You can cancel the booking in-app, but we encourage you to notify the passenger via SMS or phone call as soon as you realise you need to cancel to avoid inconveniencing him/her.

You can choose to pick passengers paying by either GrabPay (credit card) or Cash depending on their booking made. If you pick up a passenger using GrabPay, your earnings will be credited directly into a digital driver wallet created when you were approved as a driver. This wallet credit can be cashed out at any time, all you have to do is provide us with your bank account details the very first time you ask to cashout.

Each booking may have more than one passenger. Passengers who make the booking can indicate how many people are with them, so you’ll know ahead of time the total number of passengers you will be picking up. You will be paid per booking regardless of the number of passengers who were part of the booking.

Same as GrabTaxi and GrabCar bookings, passengers will input exact addresses as pickup locations so that you know exactly where to pick them up. This is to ensure the best possible experience for both you and the passenger.

Your vehicle insurance and personal insurance will cover the accident. If assistance is required, both you and the passenger can contact us through our 24-hour hotline (+65 6570 3925) or through email at grabhitch@grab.com.

You can use GrabHitch both as a passenger and driver on the same app, and we do not penalise drivers for not providing regular rides so don’t worry!

  1. Be kind and spare a thought for your passenger’s time! SMS or call if you’re going to be early or late to their pick-up point.
  2. Keep the front seat free and leave your bags and other items in the back seat.
  3. Be friendly and break the ice by talking about your job, sports you’re into, movies you’ve watched, anything really!