Time to up your fetch game

Opt-in to be a GrabPet partner now!

GrabPet DAX

DAX opt-in form for the service
  • *Enter your 10-DIGIT phone number with NO SPACES (e.g. 6591234567)

What is GrabPet?

Looking to increase your earnings? Why not ferry a furry friend and treat yourself to more income when you drive with GrabPet. GrabPet is a new ride-hailing option to provide comfortable and convenient rides for passengers with pets. So if you love animals and also love to increase your earnings, just sign up with us today.

Why GrabPet?

Earn more per ride

Take a pet for a ride and bring home more income. GrabPet rides will include a surcharge on top of the JustGrab fare (more details to follow).

Complimentary in-car kit

Out with the mess. Out with the stress. In-car kits will be issued to ensure you’re quickly ready for the next job.

Pet-handling training

We’ll lend a hand if the pets become a handful. All Driver-partners will receive a subsidised training session on pet handling.

Added insurance cover

Rest assured we’ve got you insured. GrabPet rides include insurance cover for both Driver-partners and pets onboard.

FAQ

GrabPet rides will include a surcharge on top of the JustGrab fare (more details to follow).

Yes, there will be an option to toggle on/off within your app. You can choose to toggle on/off anytime.

All household pets approved by the Agri-Food & Veterinary Authority of Singapore are allowed on GrabPet (except birds). All pets must be accompanied by human passengers. Pets with parasites and/or fleas are strictly not allowed. The pet(s) MUST follow the requirement below for the ride.

Type of PetHow to Transport
DogsLeashed or crated
Cats, Rabbits, Guinea Pigs, Hamsters, Gerbils, Mice, ChinchillasCrated
FishIn a sealed bag or closed fish tank
Red-eared Sliders (Turtle), Land Hermit, Crabs, Green Tree Frogs, Malaysia Box TurtlesIn a closed container

*AVA schedule 2 dog breeds must be muzzled.

Unfortunately, no. All GrabPet Driver-Partners should be comfortable with all types of allowed pets (e.g. dogs, cats, etc.) in their car.

This is largely dependent on the size of the animal. GrabPet accepts a maximum of 2 medium pets (e.g. Poodles, any cats, etc.) or 1 large pet per ride (e.g. Golden Retriever, etc.). Please refer to our guidelines to determine the size of your pet. It would be up to the discretion of the GrabPet Driver-Partner to allow extra pets.

Yes, additional insurance coverage for pets is automatically included on every GrabPet ride.  

All Driver-partners driving with GrabPet will be issued with a complimentary in-car kit, which includes a foldable back seat cover, a microfibre towel, and an air freshener. We recommend to always place the pet or crate on the seat cover to protect your car seat.

If your car is soiled during a GrabPet ride, please follow the claim process via “Report a past trip issue” in the in-app Help Centre, and provide all supporting documents (i.e. photo of stain or waste, receipt of car cleaning).

In order to be eligible to drive with GrabPet, Driver-Partners must undergo a mandatory 1.5h training session (held at Grab@Sin Ming) on basic pet-handling skills by professional pet trainers. This will be partially subsided by Grab, and enrolled Driver-Partners may be required to pay a small fee (more details to follow). The complimentary in-car kit will also be distributed to Driver-Partners during the session.

Passengers are fully responsible of loading and unloading the pet. And it is the passenger’s responsibility to ensure their pet does not cause concern or risk to the Driver-partner at all times during the ride. Driver-partners may choose to cancel the ride if the animal displays aggressive behaviour.

In the instance where a passenger requests a pet to be transported on a non-GrabPet ride (e.g. JustGrab), Driver-partners should advise passengers to cancel the booking and rebook with GrabPet. Only pets riding on GrabPet are covered by insurance.

Yes you can, but please take note of the respective timelines below.

To reschedule your training session, you must email GrabPet.sg@grab.com at least three working days prior to your actual training date with your:

  • Full name,
  • Contact number (registered with Grab),
  • Car plate number,
  • Next available date for training

Your rescheduling request is only formalised when Grab confirms your new training slot via SMS. Please note that each Driver-partner is allowed a maximum of one rescheduling.

To withdraw from your training session and receive the full refund of S$30, you must email GrabPet.sg@grab.com at least ten working days prior to your actual training date with your:

  • Full name,
  • Contact number (registered with Grab),
  • Car plate number,
  • Reason for withdrawal

Grab reserves the right to deny rescheduling or refunds should your request be late.