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Grab Maps – The Better and Safer Way to Navigate

At Grab, your safety is our utmost priority. We understand it can be challenging for you, our Driver-Partners, to drive while switching between multiple apps.

Starting 10th May as part of Grab’s Better 365* project, we are piloting Grab Maps within the Grab Driver app! With Grab Maps, the end-to-end driving experience is kept entirely within a single app, allowing for better and uninterrupted concentration on the road.

*Please ensure your Grab Driver App is v5.38.0 and above

How it looks

As you may receive back-to-back jobs or GrabShare matches while navigating, simply accept job to revert to the Grab Maps screen. Alternatively, the job card comes with a ‘Skip Job’ button. Located at the top-right corner, you have the option to skip the job before the timer runs out. Note that skipping a job will affect your Acceptance Rate.

Enabling Grab Maps for Your Driver App

  1. Go to your Driver profile and access the ‘Settings’ page
  2. Tap on ‘Navigation Provider
  3. Select ‘Grab Maps’ as your preferred navigation provider

Grab Maps will now open by default whenever you tap on the ‘Navigate’ icon during a trip.

*Better 365 is a commitment made by Grab to improve the lives of our Driver-Partners. Thanks to all your valuable feedback, Grab has been able to develop initiatives such as Grab Maps, that look to enhance the Grab Experience, 365 days a year.

Frequently Asked Questions

Q: How do I know if I’m part of the Grab Maps pilot programme?
A: You would have received an email or SMS from Grab indicating that you’ve been selected to be part of the trial. Please note that Grab Maps is currently only available for Android v5.38.0 and above.

Q: How are routes recommended on Grab Maps?
A: Routes are dynamically recommended based on the fastest route at that point of time.

Q: Can I use Grab Maps for navigation when not in a Grab job?
A: No. Grab Maps can only be used in the middle of a job, or with the My Destination feature.

Q: I’ve accepted a back-to-back job / GrabShare match. Will my route be updated automatically on Grab Maps?
A: Yes. Your route in Grab Maps will automatically be updated after accepting a back-to-back job or GrabShare match.

Q: What happens if PAX requests for an additional stop, or a change of stop, outside of the original booking? Can Grab Maps support this?
A: No. As the request is outside of the original booking, Grab Maps will be unable to support turn-by-turn navigation to the additional/new stop.

Q: What is the ‘Download’ function under the Grab Maps setting?
A: This feature allows you to download the map into your phone. By doing so, you will be able to save on mobile data usage while using Grab Maps!