Komsan Chiyadis
GrabFood delivery-partner, Thailand
At Grab, your development is important to us. That’s why we want you to have ready access to all the training you need – from the day you join. We’re here to guide you through the steps to ensure you consistently provide the highest standards of services as a Grab delivery-partner. Because your personal growth also matters, our career support portal offers upskilling courses to help you build a better life for yourself. Whichever stage of training you need, you’ll find it all here!
Onboarding
Here are the first things you have to learn. These training modules are mandatory, and can be accessed via the in-app training link which will be sent to all new and re-activating delivery-partners.
GrabSmart Beginner Training
New and reactivating delivery-partners will be sent a link to an in-app course called “App Smart”. Training includes:
1. GrabFood Login Procedures
2. Getting Started
3. Cash on Delivery Job
4. Cash out your Earnings
Earn Smart
Understanding incentive (mission) schemes to boost your earnings.
Ride Smart
How to manage Government and Grab requirements for safety on the road.
Serve Smart
How to be a 5-star Partner. This covers handling practices, delivery etiquette and more.
Grab Delivery-Partners Skills Training
Be equipped with various skills sets on providing the highest service and hygiene standards while also being safe on the job.
1. Service and Food Hygiene for Delivery Personnel (All Vehicle Types) – (Duration: 1 Day)
Learn the principles of service excellence, effective communication skills and food handling practices. Be equipped with the skills and attitude to handle the most common challenges faced by delivery partners.
2. Occupational Safety for Delivery Personnel (Bicycle/PAB & Walker or Motorcycle) – (Duration: 1 Day)
This programme will empower our learners to develop professional etiquette and safety awareness. Course material will differ for Bicycle/PAB & Walker and Motorcycle.
Sign up here, while stock last and get an official certificate by ngee Ann Polytechnic at ZERO cost. Visit the Skills Training page for more information.
Onboarding
Here are the first things you have to learn. These training modules are mandatory, and can be accessed via the in-app training link which will be sent to all new and re-activating delivery-partners.
GrabSmart Beginner Training
New and reactivating delivery-partners will be sent a link to an in-app course called “App Smart”. Training includes:
1. GrabFood Login Procedures
2. Getting Started
3. Cash on Delivery Job
4. Cash out your Earnings
These GrabSmart courses can be accessed via the in-app training link which will be sent to you if you are a new or re-activating driver-partner. Courses include:
Earn Smart
Understanding incentive (mission) schemes to boost your earnings.
Ride Smart
How to manage Government and Grab requirements for safety on the road.
Serve Smart
How to be a 5-star Partner. This covers handling practices, delivery etiquette and more.
Grab Delivery-Partners Skills Training
Be equipped with various skills sets on providing the highest service and hygiene standards while also being safe on the job.
1. Service and Food Hygiene for Delivery Personnel (All Vehicle Types) – (Duration: 1 Day)
Learn the principles of service excellence, effective communication skills and food handling practices. Be equipped with the skills and attitude to handle the most common challenges faced by delivery partners.
2. Occupational Safety for Delivery Personnel (Bicycle/PAB & Walker or Motorcycle) – (Duration: 1 Day)
This programme will empower our learners to develop professional etiquette and safety awareness. Course material will differ for Bicycle/PAB & Walker and Motorcycle.
Sign up here, while stock last and get an official certificate by ngee Ann Polytechnic at ZERO cost.
Visit the Skills Training page for more information.
