As we ease into Phase 2 of Singapore’s reopening, we’re happy to announce that GrabHitch services will be up and running once more this 22 June, 10AM!

While we’re sure you’re raring to start accepting Hitch rides again, we’ll need your help to safeguard the health of both you and your rider.

Please be informed of the following changes to the GrabHitch community guidelines, effective from 22 June till further notice:

Besides that, please take note of the following safety recommendations:

FAQs

Hitch Service Resumption

Q: How many bookings or trips can I accept daily during Phase 2 of reopening?

A: All drivers are allowed to accept only 1 Hitch booking per trip (NO stacking allowed). For non-PHV drivers, you are still required to abide by the carpooling trip limitation of 2 trips per day.

Q: What if I continue to stack, i.e. accept more than 1 booking per trip during Phase 2 of reopening?

A: Any driver found stacking will have their account reviewed for suspension.

Q: If my rider is unwell or not wearing a mask, can I cancel the ride?

A: Yes, you may cancel the ride and submit your feedback via ‘Rate My Rider’ tool in the Help Centre. Riders found not wearing masks will have their account reviewed for suspension.

Q: Can a family member join me in the car while I pick up a rider?

A: Yes, but as a precaution to practice safe distancing, your family member must sit in front of the car and wear a mask. Bringing in more than 1 family member is strongly discouraged.

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.