Frequently Asked Questions
Q: Who is eligible to post a deal?
A: All GrabCar partners with a minimum rating of 4.3 stars and at least 20 trips completed in the previous month are eligible to post a deal, subjected to Grab’s approval.
Q: What type of deals are eligible?
A: While we welcome all applications, only attractive deals offered by legitimate businesses, offering goods / services that are relevant to our driver-partners will be selected.
Deals offered exclusively to Grab driver-partners required. Preferred offer categories:
- Daily necessities
- Education / learning
- Electronics / gadgets
- Vehicle related goods / services
All deals must be valid for a minimum of 3 months.
Please note that offers from the following categories will not be considered:
- Investment and/or financial products / services (including insurance & property agent services)
- Multi-level marketing products / services
- Any illegal activities
Grab reserves sole and absolute right to make the final decision on deal selection.
Q: Are there any charges or listing fees to publish a deal?
A: No, it is free of charge.
Q: I am interested! How do I apply?
A: Simply fill up the form here and we will do the rest! Please provide accurate and clear details.
Q: I submitted an application, why was my deal rejected/not posted on the website?
A: Only the most attractive deals are published on our website. Some common reasons why we need to reject deals:
- It falls within the prohibited categories of investment and/or financial products / services (including insurance & property agent services); multi-level marketing products / services; or involves any illegal activities.
- The business/deal conflicts with Grab’s business or partnerships.
- The application was submitted with insufficient information to make an assessment.
- There is no exclusive benefit/discount offered to Grab drivers-partners.
Q: How do I redeem a deal?
A: Simply follow the redemption instructions listed next to the deal, e.g. flash the Grab driver’s app at the shop.
Q: Who can I contact for further information or terms and conditions of a deal?
A: Please contact the business directly, contact details are listed next to the deal.