What is this about?

  1. Good news! Grab is working with many major companies to increase rides for you!
  2. DO NOT CANCEL the ride so that it is a good experience for the passenger and more companies want to be on board.
  3. DO NOT COLLECT any payment from the passenger.
  4. Grab will pay entire fare to your BANK ACCOUNT within 1-3 working days.

How to Identify?

After accepting the job, you will see the following:

  1. A PROMO job.
  3. Receive an SMS from Grab.

How to receive payment?

Step 1: Identify it is a corporate ride. (as picture)

Step 2: Click ‘Drop Off’ when you’ve arrived at destination.

Step 3: Key in fare as normal (including ERP, surcharges) and click ‘Submit’.

Step 4: Grab will pay entire fare to your BANK ACCOUNT within 1-3 working days.

Frequently Asked Questions

  1. I didn’t receive an SMS to highlight about this job.
    This means it is not a corporate ride.
  1. What if I do not receive payment after 3 working days?
    This shouldn’t happen. But if you believe you didn’t receive payment, please follow the following steps:

    A.Check if 3 working days (i.e. from Monday to Friday) have passed
    B.If yes, please double check your BANK ACCOUNT
    C.If you do not see it, please email or call customer centre to double check.
  1. What if the Passenger claims to be a corporate but I do not see the message – ‘CORPORATE RIDE PAID FULLY BY GRAB’?
    Please show passenger your driver app and let them see that you do not see this message – most probably they forgot to key in the code. Ask them to pay for the ride. If there are any dispute, please request for the corporate to check with their company’s administer.

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.