Meet Grab’s Partner Aide guys

Clad in black uniform, rider boots, helmets and oftentimes a tall, looming stature – who are these people and what do they do? You may or may not have heard of Grab’s Partner Aide team before, but you definitely will not miss them when you see them. 

Guided by the vision of providing a safe and quality platform to the Grab community, the Partner Aide team handles a variety of responsibilities to provide support to our driver- and delivery-partners on the ground. 

Lots of times, the work they do goes unnoticed and unappreciated. Besides the occasional revving of their motorbikes, these silent patrollers are out on the roads in order to ensure that our partners and users have access to a safe and quality platform.

Take a first look into the day-to-day lives of our Partner Aide officers as their go about their job:

Beyond the uniform, a goofy smile reveals the heart behind our Partner Aide guys and the work they do – a warm and genuine heart for the community they serve, and a passion for their daily routine. 

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.