Stay Alert: Police Reports on Taxi Vehicles

Dear Partners, You may have already heard of reports in the news regarding theft and cheating of drivers and passengers in taxis and private hire vehicles.  Please stay alert and take precautions to take care of yourself and your passengers.  You can read more details of the two cases below.

Details on Theft

How does it work?
While riding as passengers, the culprits would steal items such as wallets, pouches and mobile phones placed at or near the center console of the vehicle.

What can you do to stay safe?

  • Keep personal valuables (including mobile phones) safe and away from the center consoles or anywhere within reach of the passengers
  • Stay alert in safeguarding your personal belongings and of any possible thieves who try to distract you
  • Take note of your IMEI number immediately. You can find the mobile number by keying in *#06# on your mobile phone key pad. You can also get in touch with Grab as we may have your IMEI number on file.

What can you do if your mobile number is stolen?
Please provide the police with details such as the IMEI number of your mobile phone and any other pertinent details. If you have any information related to the crime, please call the police hotline at 1800-255-0000 or dial 999 for urgent Police assistance.

Read more here: Crime Alert – Theft from Taxi Drivers (Feb 2017)

Details on Scams

What has happened?
Since last week, the Police have received at least nine reports where victims were cheated into purchasing “Grab / Uber promotional packages”. The total amount cheated is at least $7,700.
Victims were introduced to the cheap “Grab/Uber promotional packages” through their friends who had come across these advertisements by word of mouth. The victims were then asked to contact the seller via Whatsapp, and were instructed to transfer money to bank accounts to purchase the packages. However, after making payments, victims were not able to redeem the rides and the seller became uncontactable subsequently.

What can you do?
If you have information on this crime, please call the Police Hotline at 1800-255-0000 or submit information online at All information will be kept strictly confidential.

Read more here: Scam

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.