For 1-7 May: Protect Your Fares and EARN more with JustGrab Total Fare Guarantee and JustGrab Bonus! – For selected drivers only! – copy

For this week, complete as many JUSTGRAB jobs as you can to EARN MORE! Your total JUSTGRAB job fares are now protected by our new Total Fare Guarantee. What’s more, complete a minimum number of jobs and earn JustGrab bonuses. This is for the week of 1 to 7 May 2017. Available for selected drivers only.

Easy To Understand Guide

Q1: How many Total Fares Guarantee hours are there?
A1: ALL TIMES, as long as you have completed MINIMUM of 40 JUSTGRAB jobs from 1 May 0000hrs to 7 May 2359 hrs.


Q2: What does Grab guarantee me?
A2: Grab guarantees you your Total Fares for the week! For example, if you have completed 40 JUSTGRAB jobs, you are guaranteed Total Fares of $540. For 60 JUSTGRAB jobs completed, you are guaranteed Total Fares of $810. For 90 JustGrab jobs completed, you are guaranteed Total Fares of $1,215. For 120 JUSTGRAB jobs completed, you are guaranteed Total Fares of $1,620

If you do not earn the guaranteed Total Fares, we will TOP-UP the difference! Please note that the Total Fare Guarantee excludes any commissions due to Grab.


Q4: Could you give me some examples of how the Total Fare Guarantee scheme works?
A4: Example 1: From 1 to 7 May, Mr Chua completed 110 JUSTGRAB Jobs and collected a total of $1,265 in fares (before levy deduction). He also maintained his Acceptance Rate at 70%, and Cancellation Rate at 5%.

For 110 JUSTGRAB jobs, with the Total Fare Guarantee, GrabTaxi guarantees him Total JustGrab Fares of $1,485. Therefore, GrabTaxi will top up his fare by $220 ($1,485 – $1,265). After GrabTaxi commissions of 10%, he will receive a final fare of $198! ($220 x 90%). He is also eligible for the JUSTGRAB additional Bonus of $300.

This means he takes home $1,636.50 in total fares after commissions and incentives for JUST THIS WEEK!


Example 2: From 1 to 7 May, Mohd Hussan completed a total of 39 JUSTGRAB jobs and collected a total fares of $420. He also maintained his Acceptance Rate at 85%, and Cancellation Rate at 10%.

Despite maintaining a high AR and low CR, he is not eligible for the Total Fare Guarantee, as he did not complete a MINIMUM of 40 JUSTGRAB jobs. 


Q5: How is the Eligibility criteria calculated?
A5: Weekly AR/CR criteria applies. To qualify for the incentives & Total Fixed Fare Guarantee, you must maintain at least 70% Acceptance Rate (AR) and below 10% Cancellation Rate (CR).  Remember, JustGrab are FIXED FARE jobs, so please key in the FIXED FARES into your meter before you start the trip. Any cases of meter fares instead of FIXED FARE is keyed in will result in all JustGrab incentives & Fare Guarantee to be voided.


Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.