Profile Picture:

An acceptable profile picture has the following characteristics:

1. It should be a front facing picture – with a clear view of your face
2. No one else should be present in the photo 
3. The picture should have a white background
4. Do not wear any headgear or shades in the picture
5. Do not take a picture of another picture 

Sample of an acceptable profile picture:

 

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NRIC:

An acceptable NRIC document upload has the following characteristics:

1. Take a picture of both sides of the NRIC
2. The NRIC should be in a good state with all the information visible clearly
3. Do not edit images

Sample of an NRIC upload:

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Banking Details:

An acceptable document upload your banking details has the following characteristics:

1. It should be a picture that shows your name and your account number clearly
2. Examples could include pictures of your bank passbook or bank e-statement

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Picture of PMD with the Registration Number

 

An acceptable picture of the PMD has the following characteristics:

1. The picture should clearly show the full PMD and the Registration Number
2. The Registration Number should match the E-Letter with Annex A

Sample of an acceptable picture upload:

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E-Letter from LTA with Annex A

 

For the E-Letter from LTA, take note of the following:

1. Where to get the E-Letter: Log in to your One Motoring Account > Click on “E-Letter inbox” to retrieve your E-Letter
2. The E-Letter should clearly state your name and your vehicle’s registration number
3. The vehicle’s registration number should match the picture of your PMD

Sample of an acceptable E-Letter with Annex A upload: