Introducing Average Fares Guarantee – a reward scheme that ensures every trip you drive is worthwhile! Say goodbye to worrying about low fares, especially during peak hours. Drive during the boosted hours, and get at least $12 per trip!
To learn more about other opt-in incentive schemes under Grab’s Own Time Own Target Programme, click here.
Why choose Average Fares Guarantee?
|✔ No need to drive long hours||✔ Less worry about low fares||✔ Get rewarded for driving during boosted hours!|
Exclusive offer: Be the first 1500 driver partners to opt-in for Average Fares Guarantee!
Sign up period: 21 May- 23 May 2018
New incentives duration: 28 May – 24 June 2018
Here’s how it works
Enjoy an Average Guaranteed Fare of at least $12 for every trip you drive during the boosted hours! As long as you drive a weekly minimum of 10 trips during the boosted hours, your total fare for the listed hours will be averaged out to ensure that you get at least $12/trip!
How to read this scheme:
- Example 1: Mr Tan drives a total of 25 trips during the boosted hours this week, and his total fares from these 25 trips is $250. However, because Grab promised him a guaranteed average fare of $12/trip, he should get $300 (25 x $12) in fares.
As such, Grab will top up the difference of $50 ($300 – $250). After the 20% commission, Mr Tan will bring home $240.
- Example 2: Mr Ang drives 43 trips during the boosted hours this week, and his total fares from these 43 trips is $340. However, because Grab promised him a guaranteed average fare of $12/trip, he should get $516 (43 x $12) in fares.
As such, Grab will top up the difference of $176 ($516 – $340). After the 20% commission, Mr Tan will bring home $412.80.
- There is a minimum trip requirement of 10 trips during boosted hours/week to receive Average Fares Guarantee.
- To be eligible for this scheme, you must maintain a 90% Acceptance Rate, 10% Cancellation Rate (CR) and 4.3 Driver Rating (DR) each week.
- By getting this incentive, you will not get any other normal weekly incentive
- If you are already receiving GrabRentals rebates, you will continue to do so while on Average Fares Guarantee
- You may opt out of your incentive before Wednesday of each week to receive your usual weekly incentive for the next week.
Frequently Asked Questions
How do I activate the incentive?
Click on the “sign up” button before Wednesday, 11:59PM, each week. You will be given the new incentive on the next Sunday at 6.30pm.
For example: Sign up before Wednesday ,11:59PM, 23 May to receive the programme for 28 May- 3 June.
Can I leave the new incentive if I don’t feel it suits me?
Yes. You can opt out before Wednesday 11:59PM of each week and receive your normal trip based incentives instead.
Do I need to sign up for the incentive every week?
No. Upon signing up for your new incentive, you will continue to receive it until you decide to opt out.
How long will the incentive programme run for?
This incentive will last from 28 May to 24 June 2018.
What if I signed up multiple incentives at the same time?
You only get 1 of the Own Time Own Target Incentives at any given time.
You will be given the most recent incentive that you have signed up for.
Will I receive other incentives if I opt out from the incentive?
If you decide to opt out any of the incentives under Own Time Own Target, you will have the option to choose another of the 2 options or to receive your normal trip based incentive for the following week.
Will I still receive my rental rebate if I signed up for this incentive?
Yes, this takes the place of your usual weekly incentives instead, and as your rental rebate is not part of that, you will continue to receive it.
Will the new incentive change every week?
No, it’s a fixed incentive for the duration of the campaign.
If I am contracted to a special incentive program (New Driver Incentives, PowerUp, SteadyOne, etc.), am I eligible for these programs?
No, you will not be eligible for the Own Time, Own Target Programme until your existing contract ends.
Terms and conditions:
- If there are repeated passengers, only the trip that occurs first will be considered.
- Unless otherwise stated, only completed trips for GrabCar 4-Seater Economy, GrabCar 6-Seater Economy, GrabCar 4-Seater Premium, GrabCar 6-Seater Premium, GrabFamily 4-Seater, GrabFamily 6-Seater, GrabCar Plus, GrabAssist, GrabShare & JustGrab are eligible for incentives.
- Jobs outside of Singapore are not allowed and do not count.
- For any fare top up by Grab, the usual Grab commissions apply.
- Do note that GrabShare bookings will affect AR/CR/DR for GrabCar incentives.
- Grab reserves the sole & absolute right to forfeit incentives and suspend accounts of Partners who do not follow GrabCar’s Code of Conduct. Grab’s decision is final and conclusive – requests for appeal and review will not be entertained.
- As a reminder, drivers are expected to achieve minimum performance levels on Acceptance Rate, Cancellation Rate, and Driver Ratings in order to receive bookings on the GrabCar platform. Acceptance Rate cannot fall below 30%. Cancellation Rate cannot exceed 10%. Driver Ratings cannot fall below 4.3.
- Partners that repeatedly click “Pick Up” and “Drop Off” without reaching the pick-up and drop-off locations requested by the passenger will have their driver account temporarily or permanently suspended.
- Partners with consistently low acceptance rating will face strong action and receive a reduced number of jobs.
- Grab reserves the right to withdraw, amend and/or alter any part or the whole terms and conditions of driver incentives at any time without prior notice.
- All My Destination jobs do not contribute to or qualify for incentives.