{"id":5763,"date":"2018-01-01T16:59:20","date_gmt":"2018-01-01T08:59:20","guid":{"rendered":"https:\/\/www.grab.com\/ph\/?p=5763"},"modified":"2019-03-28T14:31:00","modified_gmt":"2019-03-28T06:31:00","slug":"insurance","status":"publish","type":"post","link":"https:\/\/www.grab.com\/ph\/blog\/driver\/insurance\/","title":{"rendered":"Overview Of Grab\u2019s Personal Accident Insurance"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Because you are important to us, it is our top priority to ensure your peace of mind during your rides with Grab. This includes ensuring that you are protected from pick-up to drop-off in the event of an accident.<\/span><\/p>\n<p><span style=\"font-weight: 400\">We work with our insurers to innovate new solutions, and importantly, choose only the most reliable and relevant insurance products that fit your needs.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Grab is proud to provide the Group Personal Accident insurance for all GrabCar rides. It is the first of its kind personal accident insurance for both drivers and passengers in the ridesharing industry, at zero deductible and no additional cost. <\/span><\/p>\n<hr \/>\n<h3>WHO IS COVERED UNDER THIS POLICY?<\/h3>\n<p><span style=\"font-weight: 400\">Insured Persons covered under this Policy are:<br \/>\n<\/span><span style=\"font-weight: 400\">(a) Eligible drivers who are registered with GrabCar<br \/>\n<\/span><span style=\"font-weight: 400\">(b) Passenger(s) on board with a valid GrabCar booking.<\/span><\/p>\n<hr \/>\n<h3>WHEN AND WHERE DOES THE COVER COMMENCE?<\/h3>\n<p><span style=\"font-weight: 400\">Whenever you are on a GrabCar booking, the Group Personal Accident insurance covers the trip in its entirety:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5769 size-large\" src=\"https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2017\/05\/id_infographic_cover_commence-700x230.jpg\" alt=\"\" width=\"700\" height=\"230\" srcset=\"https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2017\/05\/id_infographic_cover_commence-700x230.jpg 700w, https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2017\/05\/id_infographic_cover_commence-250x82.jpg 250w, https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2017\/05\/id_infographic_cover_commence-768x252.jpg 768w, https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2017\/05\/id_infographic_cover_commence-120x39.jpg 120w, https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2017\/05\/id_infographic_cover_commence.jpg 1999w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<hr \/>\n<h3>WHAT IS COVERED BY THIS POLICY?<\/h3>\n<p><span style=\"font-weight: 400\">Our personal insurance is designed to compensate the Insured Person(s) for bodily injuries arising from a GrabCar accident<\/span><span style=\"font-weight: 400\">. <\/span><span style=\"font-weight: 400\">There will be a reimbursement of the Insured Person for the following types of claims, up to the limits as specified in the Policy:<\/span><\/p>\n<p><strong>Accidental Death<\/strong><\/p>\n<p><span style=\"font-weight: 400\">An insured person sustains an injury during the covered trip that results in death.<\/span><\/p>\n<p><strong>Permanent Disablement<\/strong><\/p>\n<p><span style=\"font-weight: 400\">An insured person sustains an injury during the covered trip that results in a permanent disability. We will compensate based on the degree of impairment or disability, as set out by the policy regarding the relevant percentage for each part of the body<\/span><b>.<\/b><\/p>\n<p><strong>Medical Expenses<\/strong><\/p>\n<p><span style=\"font-weight: 400\">An insured person sustains an injury during the covered trip that incurs expenses for medical treatment. We will reimburse the insured person for any such medical expenses for treatment within 30 days of the Accident and up to the maximum of a further 30 days (from the date of that first treatment) for follow-up treatment, up to the limit specified by the insurance policy.<\/span><\/p>\n<p><i>Notes:<br \/>\n<\/i><i><span style=\"font-weight: 400\">If the Insured Person becomes entitled to a reimbursement of all or part of the above claims from any other source, we will only be liable for the excess of the amount recoverable from such other source. <\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400\">General exclusions apply, e.g. war, military service or operations, any willful or unlawful act, all complications arising from pregnancy-related or pre-existing medical conditions, the influence of alcohol or drugs, engaging in racing on wheels and dentistry.<\/span><br \/>\n<\/i><\/p>\n<hr \/>\n<h3>HOW TO REPORT ACCIDENTS AND CLAIMS?<\/h3>\n<p><span style=\"font-weight: 400\">Please report any accident to our customer service and the police immediately if you are involved in an accident during a GrabCar trip. Our customer service are available 24\/7 to respond to any issue. You may be required to answer several questions to ascertain the accident information.<\/span><\/p>\n<p><strong>TERMS OF APPLICATION:<\/strong><br \/>\n<span style=\"font-weight: 400\">Our customer service will be on hand to advise you about the claim process.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"center-block img-responsive alignnone wp-image-5764 size-full\" src=\"https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2017\/05\/03_infographic_claims_process.jpg\" alt=\"\" width=\"1999\" height=\"629\" srcset=\"https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2017\/05\/03_infographic_claims_process.jpg 1999w, https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2017\/05\/03_infographic_claims_process-250x79.jpg 250w, https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2017\/05\/03_infographic_claims_process-768x242.jpg 768w, https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2017\/05\/03_infographic_claims_process-700x220.jpg 700w, https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2017\/05\/03_infographic_claims_process-120x38.jpg 120w\" sizes=\"(max-width: 1999px) 100vw, 1999px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>NOTICE AND PROOF OF CLAIM:<\/strong><\/p>\n<p><span style=\"font-weight: 400\">All accidents should be reported to the insurance firm by submitting the claim report within the stipulated agreement period, no later than 30 days of the accident occurring.<br \/>\n<\/span><span style=\"font-weight: 400\">All the relevant proof and documents necessary, such as the <\/span><span style=\"font-weight: 400\">medical certificates, original final hospital\/medical bills, medical reports (if any), police report\/ accident report, <\/span><span style=\"font-weight: 400\">proof of Grab booking, etc. must be submitted to the insurance firm.<\/span><\/p>\n<hr \/>\n<p>Our insurance policy is available in all cities across the seven Southeast Asian countries in which we operate. Some countries may have specific local requirements that have been modified or additional terms of the insurance policy. Nevertheless, all policies are similarly structured in principle.<\/p>\n<p>Suggestions or comments? Write to us at <a href=\"mailto:safety.ph@grab.com\">safety.ph@grab.com<\/a> &#8211; we look forward to hearing from you.<\/p>\n<p><b>Last updated on 1 Jan 2018 \/ Updated by Grab Safety Team<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"Because you are important to us, it is our top priority to ensure your peace of mind during your rides with Grab. This includes ensuring that you are protected from pick-up to drop-off in the event of an accident. We work with our insurers to innovate new solutions, and importantly, choose only the most reliable [&hellip;]","protected":false},"author":399,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3,23],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts\/5763"}],"collection":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/users\/399"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/comments?post=5763"}],"version-history":[{"count":5,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts\/5763\/revisions"}],"predecessor-version":[{"id":31542,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts\/5763\/revisions\/31542"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/media?parent=5763"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/categories?post=5763"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/tags?post=5763"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}