{"id":49196,"date":"2021-12-15T00:00:37","date_gmt":"2021-12-14T16:00:37","guid":{"rendered":"https:\/\/www.grab.com\/ph\/?p=49196"},"modified":"2021-12-14T12:11:12","modified_gmt":"2021-12-14T04:11:12","slug":"does-your-online-business-need-delivery-insurance","status":"publish","type":"post","link":"https:\/\/www.grab.com\/ph\/community\/does-your-online-business-need-delivery-insurance\/","title":{"rendered":"Does Your Online Business Need Delivery Insurance?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"49196\" class=\"elementor elementor-49196\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-574f347 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"574f347\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6e6c361\" data-id=\"6e6c361\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6fcae8a elementor-widget elementor-widget-text-editor\" data-id=\"6fcae8a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Whenever you send something out for delivery, it\u2019s just good business sense to make sure that it gets to your customer safely and on time.\u00a0After all, parcels lost or damaged in transit don\u2019t just mean angry customers, they also present a loss to your online selling business.<\/p><p>Given that many Filipino online business owners don\u2019t have a brick-and-mortar location or storefront where they could directly interact with customers, the delivery experience becomes even more crucial for cultivating customer delight and satisfaction. As a result, there has been increased interest among online sellers in securing some form of delivery insurance.<\/p><p>Here, we\u2019ll explore what your main options for parcel protection are as a madiskarteng boss, including GrabExpress\u2019\u00a0<a href=\"https:\/\/help.grab.com\/passenger\/en-ph\/360040192852-Delivery-Guarantee-FAQ\">Delivery Guarantee<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b8a66c elementor-widget elementor-widget-heading\" data-id=\"0b8a66c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Is Delivery Insurance?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-db015ab elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"db015ab\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-96a3e0f\" data-id=\"96a3e0f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-afb8df6 elementor-widget elementor-widget-image\" data-id=\"afb8df6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"700\" src=\"https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2016\/08\/KGP_0006_Car-Insurance-700x700.png\" class=\"attachment-large size-large wp-image-7548\" alt=\"\" srcset=\"https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2016\/08\/KGP_0006_Car-Insurance-700x700.png 700w, https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2016\/08\/KGP_0006_Car-Insurance-150x150.png 150w, https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2016\/08\/KGP_0006_Car-Insurance-250x250.png 250w, https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2016\/08\/KGP_0006_Car-Insurance-768x768.png 768w, https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2016\/08\/KGP_0006_Car-Insurance-120x120.png 120w, https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2016\/08\/KGP_0006_Car-Insurance.png 1584w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-cd4b570\" data-id=\"cd4b570\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c89277a elementor-widget elementor-widget-text-editor\" data-id=\"c89277a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Delivery insurance, also known as \u201cshipping insurance\u201d or \u201ctransit insurance\u201d, among other names, is a type of insurance coverage that protects goods as they are transported from your brick and mortar store or warehouse to your customer. These plans are often considered when businesses send out high-value goods, particularly ones that require special care in transit.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bd914e elementor-widget elementor-widget-text-editor\" data-id=\"7bd914e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Delivery insurance plans may differ in the details, but broadly speaking, their coverage includes damage to the parcel contents, theft, natural disasters, and other serious incidents that result in a loss or a severely degraded product.<\/p><p>As with most types of insurance, this type of coverage is usually offered by a third-party insurance company. While conventional delivery insurance can be useful, the complex claims process may be less appealing to some online sellers. In case of a claim, policy holders may have to contact multiple parties before their claim will be processed.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-034dbb9 elementor-widget elementor-widget-heading\" data-id=\"034dbb9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Are There Good Alternatives to Delivery Insurance?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9af31c elementor-widget elementor-widget-image\" data-id=\"f9af31c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2021\/12\/14100748\/thinking-dreaming-young-asia-lady-using-phone-with-positive-expression-dressed-casual-clothing-feeling-happiness-stand-isolated-blue-wall.jpg\" class=\"attachment-large size-large wp-image-49452\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-515a055 elementor-widget elementor-widget-text-editor\" data-id=\"515a055\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Conventional delivery insurance is not the only way to protect parcels. The delivery service providers themselves also can offer special service guarantees designed to protect parcels in transit. Depending on the specific needs of an online business, these guarantees may be simpler but equally effective alternatives to conventional delivery insurance through third parties.<\/p><p>The GrabExpress Delivery Guarantee, for instance, is a service guarantee specifically designed to make life easier for online sellers in cases of lost or damaged parcels. It effectively protects sellers from unforeseen losses while also allowing them to easily compensate customers.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e493984 elementor-widget elementor-widget-heading\" data-id=\"e493984\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Exactly Is GrabExpress Delivery Guarantee?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ca30a2 elementor-widget elementor-widget-image\" data-id=\"4ca30a2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"338\" src=\"https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2018\/08\/04_uvp_Reliable-and-secure.jpg\" class=\"attachment-full size-full wp-image-9192\" alt=\"\" srcset=\"https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2018\/08\/04_uvp_Reliable-and-secure.jpg 600w, https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2018\/08\/04_uvp_Reliable-and-secure-250x141.jpg 250w, https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2018\/08\/04_uvp_Reliable-and-secure-120x68.jpg 120w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bcb3b79 elementor-widget elementor-widget-text-editor\" data-id=\"bcb3b79\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The Delivery Guarantee is a multi-tiered service guarantee available to all GrabExpress users. In the event of damaged or lost parcels, GrabExpress will compensate the user for the value of the product, up to a set amount, determined by their chosen tier.<\/p><p>Delivery Guarantee tiers include the following:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5514a41 elementor-widget elementor-widget-text-editor\" data-id=\"5514a41\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><b>Basic<\/b>: Included as part of the GrabExpress Platform Fee. Entitles you to PHP 20,000 in compensation.<\/li><li><b>Standard<\/b>: Add PHP 7.00 per transaction. Entitles you to compensation up to PHP 35,000<\/li><li><b>Premium<\/b>: Add PHP 9.00 per transaction. Entitles you to compensation up to PHP 50,000<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d5ced2 elementor-widget elementor-widget-text-editor\" data-id=\"7d5ced2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>All GrabExpress users are automatically included in the Basic tier. Online sellers that use GrabExpress for selling big-ticket items should also consider opting in the <i>Standard<\/i> and <i>Premium<\/i> tiers, which offer bigger compensation per transaction.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c73bd2 elementor-widget elementor-widget-heading\" data-id=\"3c73bd2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Are the Benefits of the Delivery Guarantee?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5790f69 elementor-widget elementor-widget-text-editor\" data-id=\"5790f69\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>GrabExpress Delivery Guarantee makes life simpler for online sellers in a number of different ways. Here are just some of the benefits of Delivery Guarantee.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea01cf8 elementor-widget elementor-widget-heading\" data-id=\"ea01cf8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Benefit #1: Ease of Use<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f95f15d elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f95f15d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4be4e00\" data-id=\"4be4e00\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aa0d63d elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"aa0d63d\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-thumbs-up\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-56df25c\" data-id=\"56df25c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-24a8caf elementor-widget elementor-widget-text-editor\" data-id=\"24a8caf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If you\u2019re like most entrepreneurs, you probably don\u2019t have the time to figure out how to upgrade your plan. Thankfully, with GrabExpress Delivery Guarantee, there are no convoluted forms to deal with. With a few taps, you can easily upgrade to the Standard or Premium tiers, allowing you to easily guarantee big-ticket parcels with values over PHP 20,000, right before you book.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-445a579 elementor-widget elementor-widget-heading\" data-id=\"445a579\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Benefit #2: Peace of Mind<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e7265f6 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e7265f6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-05e7de3\" data-id=\"05e7de3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e570a7 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"3e570a7\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-smile-wink\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4b0cfb5\" data-id=\"4b0cfb5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-272f019 elementor-widget elementor-widget-text-editor\" data-id=\"272f019\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Delivery Guarantee lets you take your mind off delivery problems and frees you up to focus on other things that grow your business. For no fee, or a modest PHP 7.00 or PHP 9.00 per package, you can avoid most or all of the costs of each damaged or lost parcel. Should anything untoward happen, you\u2019ll know for a fact that you can immediately set things right with your customer, at no additional cost to you.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-6aa8c3e elementor-widget elementor-widget-heading\" data-id=\"6aa8c3e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Benefit #3: Flexibility<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cf1f08c elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cf1f08c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c68c399\" data-id=\"c68c399\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d2b539b elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"d2b539b\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-clock\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-32dfa04\" data-id=\"32dfa04\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-767bcb4 elementor-widget elementor-widget-text-editor\" data-id=\"767bcb4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Unlike similar plans or guarantees that force you into just one option regardless of your need, Grab users can easily shift between different tiers, depending on their desired level of service. If your inventory has products of different values, Delivery Guarantee makes it easy to choose an optimized plan every time, saving you even more money in the long run.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-2142b6a elementor-widget elementor-widget-heading\" data-id=\"2142b6a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Benefit #4: Transparency<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3a44979 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3a44979\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-51655b8\" data-id=\"51655b8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e005e51 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"e005e51\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-surprise\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-37e4ef0\" data-id=\"37e4ef0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e119ef elementor-widget elementor-widget-text-editor\" data-id=\"5e119ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Grab has ensured that the price, service levels, and compensation for every tier are clearly laid out at every step of the GrabExpress booking process.<\/p><p>You should be able to view the Delivery Guarantee and associated fees, if any, alongside the service fee on the Summary section before you confirm bookings. You should also see it on your Receipt Summary. The extent of each tier\u2019s guarantee should also be visible before you book.<\/p><p>Unlike other similar services and guarantees, there are no hidden fees. You\u2019ll get exactly what you pay for!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-48352a5 elementor-widget elementor-widget-heading\" data-id=\"48352a5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Benefit #5: Improved Customer Satisfaction<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ff2826d elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ff2826d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b947566\" data-id=\"b947566\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-faaad05 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"faaad05\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-star\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3ff60ef\" data-id=\"3ff60ef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e5bbc75 elementor-widget elementor-widget-text-editor\" data-id=\"e5bbc75\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>GrabExpress Delivery Guarantee lets you turn potential disasters into big wins. Delivery Guarantee makes it possible for sellers with a limited overhead to retain customers and create advocates, by making it easier to return their cash in case of losses or serious damage to their parcel. In an online shopping landscape where creating customer delight and delivering satisfaction is everything, opting for the right Delivery Guarantee plan can be key to growing your reputation and your business.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-363e3b3 elementor-widget elementor-widget-heading\" data-id=\"363e3b3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">When Should I Upgrade to the Standard or Premium Tiers?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81b4e5f elementor-widget elementor-widget-text-editor\" data-id=\"81b4e5f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The Basic tier for the Delivery Guarantee already delivers generous levels of service that you won\u2019t easily find elsewhere. For many sellers, this level of protection may already be sufficient. What\u2019s more, the Basic tier guarantee is already included as part of GrabExpress\u2019 Platform Fee.<\/p><p>However, if your store offers items worth more than PHP 20,000, the Basic tier may not offer sufficient protection. Thankfully, for just PHP 7.00, you can upgrade to GrabExpress\u2019 Delivery Guarantee Standard tier, which raises the limit to PHP 35,000 in compensation. For just PHP 9.00, you can also upgrade to the Premium tier, which protects your parcels with PHP 50,000 in compensation in case of loss or damage.<\/p><p>What\u2019s great about upgrading is that you can choose to upgrade Delivery Guarantee on specific high-value transactions. Unlike with other similar guarantees and policies, you aren\u2019t stuck paying for protection that you don\u2019t need. This means that you can save on your parcel protection and increase it as your needs dictate.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59ee257 elementor-widget elementor-widget-heading\" data-id=\"59ee257\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How Do I File a Delivery Guarantee Claim?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c26205 elementor-widget elementor-widget-image\" data-id=\"8c26205\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2021\/12\/14100938\/handsome-young-man-with-laptop-check-his-timetable-white.jpg\" class=\"attachment-large size-large wp-image-49453\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46889cf elementor-widget elementor-widget-text-editor\" data-id=\"46889cf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If your item was lost in transit or damaged, you can contact the <a href=\"https:\/\/weblogin.grab.com\/auth?acr_values=service:PASSENGER%20consent_ctx:countryCode=ph&amp;auth_endpoint=https:\/\/api.grab.com\/grabid\/v1\/oauth2\/authorize&amp;browser=Chrome:96.0&amp;client_id=4da4649307cc4bfaa16b08d03432535e&amp;code_challenge=wYOOWr6J3zFBL7Y6_PuMV5-gekXszC554oBCLIQeyyA&amp;code_challenge_method=S256&amp;ctx_id=d3dac7a630094689bda1a16bcb8cbfad&amp;device_type=Computer&amp;gw=agw&amp;nonce=lAWvDaUR5fcrYVQ7&amp;redirect_uri=https:\/\/help.grab.com\/passenger\/en-ph\/login&amp;request_id=2c8e25c9-898c-4975-a47c-7a373c42949b&amp;response_type=token&amp;scope=help_center&amp;state=VkZSHHm\">Grab Support Team<\/a> to get a claim form. The filled-out claim form will need to be submitted along with the following:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3aafbb elementor-widget elementor-widget-text-editor\" data-id=\"c3aafbb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>Booking Code<\/li><li>Scanned Valid Government ID<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2d7f26 elementor-widget elementor-widget-text-editor\" data-id=\"b2d7f26\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>These required documents will need to be submitted within 24 hours of the item being handed off by the driver-partner. After these documents are submitted, the Grab Support Team may require you to submit additional documents within 7 business days.\u00a0<\/p><p>These documents may include but are not necessarily limited to the following:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-765bc40 elementor-widget elementor-widget-text-editor\" data-id=\"765bc40\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>Proof of coverage or declaration including date of transaction<\/li><li>Invoice or proof of the value of the item<\/li><li>For stolen items, police report or proof of blotter<\/li><li>For damaged items, pictures of damaged item or parcel<\/li><li>Video or CCTV shot of the damaged item or of the incident where the parcel was damaged<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd8fc0f elementor-widget elementor-widget-text-editor\" data-id=\"bd8fc0f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You may ask the Grab Support Team to confirm which additional documentation will be needed. These will have to be passed within 7 business days to prevent a denial of your claim.<\/p><p>Once the filled-out claim form and all supporting documents are submitted, the Grab Support Team will investigate your claim. If the claim is found valid, you should receive compensation within 2 months.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15c4783 elementor-widget elementor-widget-heading\" data-id=\"15c4783\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Check Out Delivery Guarantee Today<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c95085 elementor-widget elementor-widget-image\" data-id=\"7c95085\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"394\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2019\/09\/10094412\/H24GrabPay6785_REV03-copy-700x394.jpg\" class=\"attachment-large size-large wp-image-15691\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2019\/09\/10094412\/H24GrabPay6785_REV03-copy-700x394.jpg 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2019\/09\/10094412\/H24GrabPay6785_REV03-copy-250x141.jpg 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2019\/09\/10094412\/H24GrabPay6785_REV03-copy-768x432.jpg 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2019\/09\/10094412\/H24GrabPay6785_REV03-copy-120x67.jpg 120w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-413abdb elementor-widget elementor-widget-text-editor\" data-id=\"413abdb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Thanks to the shifting expectations created by the growth of online shopping in the Philippines, customers are more sensitive than ever to damaged and lost items. In a world where customers\u2019 reviews can spread further and faster than ever, even just one damaged or lost package can cost your business much more than you expected.<\/p><p>With Grab\u2019s unique Delivery Guarantee, GrabExpress is not just your fastest and most convenient option for parcel deliveries, it is one of the safest ways of ensuring your customer gets your products as intended. The generous protection limits and low cost of upgrading tiers make it easy to fully protect high-value items, reducing your risks and helping you focus on other things important for growing your business.<\/p><p>However, Delivery Guarantee can be more than just an alternative to conventional delivery insurance. The ease of use and transparency of Delivery Guarantee also makes it simple to weigh risks and file claims.<\/p><p>What this ultimately means is that you\u2019re in a better position to make things right with customers, should something happen to your parcel. By offering flexible options, affordable yet effective protection, and a simple, easy-to-manage claims process, GrabExpress Delivery Guarantee makes it easier to serve the people who matter the most to your growing online business.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"Whenever you send something out for delivery, it\u2019s just good business sense to make sure that it gets to your customer safely and on time.\u00a0After all, parcels lost or damaged in transit don\u2019t just mean angry customers, they also present a loss to your online selling business. Given that many Filipino online business owners don\u2019t [&hellip;]","protected":false},"author":1207,"featured_media":49197,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[117],"tags":[385],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts\/49196"}],"collection":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/users\/1207"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/comments?post=49196"}],"version-history":[{"count":49,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts\/49196\/revisions"}],"predecessor-version":[{"id":49497,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts\/49196\/revisions\/49497"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/media\/49197"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/media?parent=49196"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/categories?post=49196"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/tags?post=49196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}