{"id":4459,"date":"2016-10-24T15:21:46","date_gmt":"2016-10-24T07:21:46","guid":{"rendered":"https:\/\/www.grab.com\/ph\/?p=4459"},"modified":"2016-10-24T18:22:39","modified_gmt":"2016-10-24T10:22:39","slug":"grabchat","status":"publish","type":"post","link":"https:\/\/www.grab.com\/ph\/blog\/grabchat\/","title":{"rendered":"GrabChat. The first instant messaging feature in a ride-hailing app!"},"content":{"rendered":"<p><strong>GrabChat<\/strong> is our new <strong>instant messaging platform<\/strong> within Grab. It\u2019s a seamless form of in-app communication between you and your driver.<\/p>\n<p><span style=\"font-weight: 400\">Drivers can send <strong>templated messages<\/strong> to passengers with just one tap, and let you know that \u201cI\u2019m 2 minutes away!\u201d We\u2019ve also provided some <strong>handy templates for you<\/strong>, with messages like: \u201cAre you nearby?\u201d to help gauge your estimated pick-up time. Or, you can use GrabChat to <strong>send your driver tips<\/strong> on how to identify you quickly. This way, you\u2019ll be <em>en route<\/em> to your destination in no time.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Finally, as a bonus, <strong>all of our in-app communication is free<\/strong> &#8212; so say goodbye to all those pesky SMS charges, or being charged for calling a foreign number!<\/span><\/p>\n<p><span style=\"font-weight: 400\">Now, isn\u2019t that convenient?<\/span><\/p>\n<p><span style=\"font-weight: 400\">Here\u2019s how to use GrabChat:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Update your Grab app to the latest version. <\/span><span style=\"font-weight: 400\">Update <a href=\"http:\/\/ad.apsalar.com\/api\/v1\/ad?re=0&amp;st=259090652192&amp;h=4f6a196b30207c863df460a9055567a330777a1a\">here<\/a>.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Open the Grab app.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Make a GrabTaxi or GrabCar booking.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Tap the Chat icon in the \u201cDriver on the way\u201d screen.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Send your driver a friendly message!<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center\"><a href=\"http:\/\/ad.apsalar.com\/api\/v1\/ad?re=0&amp;st=258217193429&amp;h=8201dec322598254c448851d2a885361d777ec27\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4469\" src=\"https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2016\/10\/Book-Now-250x82.png\" alt=\"Book Now\" width=\"200\" height=\"66\" srcset=\"https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2016\/10\/Book-Now-250x82.png 250w, https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2016\/10\/Book-Now-120x39.png 120w, https:\/\/www.grab.com\/ph\/wp-content\/uploads\/sites\/12\/2016\/10\/Book-Now.png 458w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/a><\/p>\n<p style=\"text-align: left\">\n","protected":false},"excerpt":{"rendered":"GrabChat is our new instant messaging platform within Grab. It\u2019s a seamless form of in-app communication between you and your driver. Drivers can send templated messages to passengers with just one tap, and let you know that \u201cI\u2019m 2 minutes away!\u201d We\u2019ve also provided some handy templates for you, with messages like: \u201cAre you nearby?\u201d [&hellip;]","protected":false},"author":181,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[23],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts\/4459"}],"collection":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/users\/181"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/comments?post=4459"}],"version-history":[{"count":0,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts\/4459\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/media?parent=4459"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/categories?post=4459"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/tags?post=4459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}