{"id":41066,"date":"2021-11-16T17:13:42","date_gmt":"2021-11-16T09:13:42","guid":{"rendered":"https:\/\/www.grab.com\/ph\/?p=41066"},"modified":"2021-12-01T19:51:09","modified_gmt":"2021-12-01T11:51:09","slug":"passengercancelfee","status":"publish","type":"post","link":"https:\/\/www.grab.com\/ph\/driver-featured-blog\/passengercancelfee\/","title":{"rendered":"Hassle ma-Cancel? Passenger Cancel Fee is here!"},"content":{"rendered":"\t\t
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Ka-Grab, naranasan mo na bang ma-cancel kahit on the way ka na? Na-ghost ng passenger at nag-antay nang matagal sa pick-up point? Alam naming hassle ito at magastos para sa inyo Ka-Grab.<\/p>

Kaya nandito na ang hinihintay mo: ang\u00a0Passenger Cancellation Fee<\/span><\/strong>. Simula sa December 6, 2021, in coordination\u00a0with LTFRB, makakatanggap ka ng cancellation fee na Php50<\/b><\/span> kapag ang passenger ay late mag-cancel ng booking o no-show sa pick-up point.<\/span><\/p>

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\n\t\t\t\t\t\t\t\t\t\t\t\tTuwing kailan may cancel fee ang pasahero?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Ka-Grab, makukuha mo ang Php50 cancellation fee sa mga sitwasyong ito:<\/span><\/p>

1. Late Cancelled Booking:<\/b><\/span><\/p>

\"\"<\/p>

Kapag ang passenger ay nag-cancel ng booking pagkatapos ng <\/span>5 minutong grace period<\/b><\/span> after makakuha ng booking. Ito ay para maiwasan ang pag-cancel, at para hindi masayang ang iyong effort kung ikaw ay na-cancel habang on the way na.<\/span><\/p>

2. Passenger No-Show:\u00a0<\/b><\/span><\/p>

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Kung ikaw ay dumating na sa pick-up point at <\/span>ang passenger mo ay hindi nagpakita o no-show makalipas ng 5 minuto pagkatapos mong pindutin ang \u2018I\u2019ve Arrived\u2019<\/span> <\/b>sa Driver app.<\/span>\u00a0<\/b><\/p>

PAALALA: <\/b><\/span>Ang Grab ay nagmomonitor ng mga cancellations<\/span> <\/strong>at may <\/span>karapatang suriin ang mga pagkansela at maaaring paghigpitan ang pagbigay ng Passenger Cancellation Fee kung sakaling magkaroon ng fraudulent o hindi regular na aktibidad.<\/span><\/strong><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tSaan papasok ang cancel fee?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Kapag ang isang passenger ay late nag-cancel o no-show, ang <\/span>Php 50 Cancellation Fee <\/b><\/span>ay buo at deretsong papasok sa iyong Driver Cash Wallet<\/span><\/strong> bilang penalty fee sa pasahero immediately pagkatapos ma-cancel<\/span><\/strong>.\u00a0<\/span><\/p>

\u00a0<\/p>

May Commission Fee ba ito?<\/b><\/span><\/p>

Ka-Grab, walang commission fee na ibabawas sa matatanggap mong Php50 Passenger Cancellation Fee at buo mo itong matatanggap.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tTuwing kailan walang Cancellation Fee?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Ka-Grab, may mga pagkakataon na walang cancellation fee ang passenger at ito’y waived. Ito ay kapag:<\/span><\/p>

1. Ang passenger ay nag-cancel sa loob ng <\/strong><\/span><\/span>5 minutong grace period <\/b><\/span>pagkakuha ng booking.<\/span><\/p>

2. Ang driver-partner ay nagtagal at <\/span>hindi dumating sobra ng 15 minuto sa nakalagay na ETA<\/span><\/b> sa Grab passenger app\u00a0<\/span><\/p>

3. Kapag ang driver-partner ay hindi umaandar<\/b><\/span> ayon sa GPS tracker sa passenger app.<\/span><\/p>

4. Kapag ang <\/span>driver-partner ay nag-spoof o nanloloko ng location<\/b><\/span>.<\/span> Ito ay nangyayari kung ayon sa Passenger app ay \u201cdriver has arrived\u201d ngunit wala pa naman talaga ang driver-partner sa pick-up point.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tFAQs\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tPara sa iba pang katanungan, assistance, o concerns, maaaring sumangguni sa ating Driver Help Centre.\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\tPuntahan ang Help Centre\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"Naranasan mo na bang ma-cancel ng passenger kahit on the way na? Na-ghost kahit nasa pick-up point na? Huwag mag-alala dahil Passenger Cancel Fee is here","protected":false},"author":1189,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[21,152,117,142],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts\/41066"}],"collection":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/users\/1189"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/comments?post=41066"}],"version-history":[{"count":93,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts\/41066\/revisions"}],"predecessor-version":[{"id":48649,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts\/41066\/revisions\/48649"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/media?parent=41066"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/categories?post=41066"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/tags?post=41066"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}