{"id":24819,"date":"2020-06-05T12:12:01","date_gmt":"2020-06-05T04:12:01","guid":{"rendered":"https:\/\/www.grab.com\/ph\/?p=24819"},"modified":"2021-07-06T13:57:33","modified_gmt":"2021-07-06T05:57:33","slug":"new-normal-support-channels","status":"publish","type":"post","link":"https:\/\/www.grab.com\/ph\/blog\/driver\/car\/new-normal-support-channels\/","title":{"rendered":"New Normal Support Channels"},"content":{"rendered":"\t\t
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Uy Ka-Grab! Naninibago ka pa ba sa New Normal? May mga tanong ka ba sa ating updated rules & regulations?<\/b><\/p>

May sagot kami dyan!<\/p>

Hindi man bukas ang karamihan sa ating mga Grab Driver Centres sa ngayon, marami pa rin kaming iba\u2019t-ibang ways para matulungan kayo!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\"\"<\/figure>

Back to New Normal Blog is our friend!<\/h3><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Reminders? Mandatory procedures? New Normal Do\u2019s & Dont\u2019s? Nasa blog lahat yan, kaya take your time to read Ka-Grab!<\/span><\/p>

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\"\"<\/figure>

Di na kailangan tumawag dahil meron na tayong New & Improved Driver Help Centre!<\/h3><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Question mark (?) button lang ang katapat ng concern mo!<\/p>

Available ito sa iyong app\u00a0 anytime, anywhere! At para mas madali sa\u2019yong maghanap ng related articles tungkol sa Covid-19, pinagsama-sama natin ito sa isang help centre link:\"\"<\/a>\"\"<\/p>

Chat with Us!\u00a0<\/b>Mula 9AM hanggang 6PM, maaaring makipag-usap sa ating Grab Representative via chat.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\"\"<\/figure>

Uy, meron rin pala kaming Grab Virtual Driver Centre (GVDC) kung saan pwede kang makipag-usap sa agent via Zoom!<\/h3><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Available ang ating agents from 9AM to 4PM<\/strong> para mabigyan ka ng assistance sa tech issue, pagpapalit ng e-mail o phone number!<\/span><\/p>

Paano ba ito i-access?<\/strong><\/p>

From App help centre, hanapin ang \u201cVirtual Driver Center\u201d sa iyong driver app. Pagka-click, mag-set ng appointment sa link na naka-indicate.\u00a0<\/span><\/p>

Hintayin ang aming SMS para sa iyong schedule.<\/span><\/p>

Note pala!<\/strong> Pag hindi kayo naka-dial in in 5 minutes, mate-terminate ang Zoom call kaya make sure to attend, Ka-Grab!<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\"\"<\/figure>

Still need Help? Pwede mo pa rin kaming tawagan.<\/h3><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Pero reminder lang paps, we encourage you na tumawag lang kung merong health &\u00a0 safety concerns o emergencies.\u00a0<\/span><\/p>

I-click lang ang Call button sa pinakababang bahagi ng Help Centre.<\/span><\/p>

Pagkatapos mai-connect sa Grab Hotline operator, pindutin ang mga numerong ito:<\/span><\/p>

Press 1 para sa Accidents at Emergencies.<\/b><\/p>

Pinapahalagahan namin ang iyong kaligtasan at seguridad kaya mananatiling 24\/7 ang customer support para dito.\u00a0<\/span><\/p>

T<\/strong>ANDAAN: <\/b>Pindutin lang ito kung URGENT at ikaw ay posibleng nasa panganib (suspected covid-19, aksidente, krimen,\u00a0 etc)<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\"\"<\/figure>

Iba pa rin ang may kasangga\u00a0 kaya join our Grab Driver\u00a0 community!<\/h3><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Gusto mo ma-belong sa isa sa ating driver community groups? Pag member ka ng community, updated ka sa ating mga announcements straight from the source! Ano, magpapahuli ka ba?<\/span><\/p>

\"\"<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"Uy Ka-Grab! Naninibago ka pa ba sa New Normal? May mga tanong ka ba sa ating updated rules & regulations? May sagot kami dyan! Hindi man bukas ang karamihan sa ating mga Grab Driver Centres sa ngayon, marami pa rin kaming iba\u2019t-ibang ways para matulungan kayo! Back to New Normal Blog is our friend! Reminders? […]","protected":false},"author":683,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[21],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts\/24819"}],"collection":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/users\/683"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/comments?post=24819"}],"version-history":[{"count":16,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts\/24819\/revisions"}],"predecessor-version":[{"id":36996,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts\/24819\/revisions\/36996"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/media?parent=24819"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/categories?post=24819"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/tags?post=24819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}