{"id":11219,"date":"2019-04-12T14:01:17","date_gmt":"2019-04-12T06:01:17","guid":{"rendered":"https:\/\/www.grab.com\/ph\/?p=11219"},"modified":"2019-04-15T16:57:27","modified_gmt":"2019-04-15T08:57:27","slug":"lostandfoundchatbot","status":"publish","type":"post","link":"https:\/\/www.grab.com\/ph\/blog\/driver\/car\/lostandfoundchatbot\/","title":{"rendered":"Lost and Found Chatbot"},"content":{"rendered":"<p><span style=\"background-color: #ffff00;color: #666699\"><strong><em>ADVISORY: Ang programang ito ay unti-unting maro-rollout sa mga susunod na linggo.<\/em><\/strong><\/span><\/p>\n<p><span style=\"font-weight: 500\">Para sa mga pagkakataon na mayroong nakalimutan na gamit ang pasahero sa iyong kotse, malalaman mo na ito sa pamamagitan ng <\/span><b>Lost and Found Chatbot<\/b><span style=\"font-weight: 500\">!<\/span><\/p>\n<p><span style=\"font-weight: 500\">Sa tulong ng <\/span><b>Lost and Found Chatbot<\/b><span style=\"font-weight: 500\">, pwede nang:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 500\"><span style=\"font-weight: 500\">Ma-confirm kung ang Lost Item ay nasa iyong kotse.<\/span><\/li>\n<li style=\"font-weight: 500\"><span style=\"font-weight: 500\">Ma-contact ang pasahero para maibalik ang Lost Item.<\/span><\/li>\n<li style=\"font-weight: 500\"><span style=\"font-weight: 500\">Pumunta sa Grab District Centre (GDC) para i-drop off ang Lost Item.<\/span><\/li>\n<\/ul>\n<blockquote>\n<h3>PRO-DRIVER TIP: Bigyang-paalala ang pasahero na i-double check ang kanyang mga gamit bago umalis ng kotse.<\/h3>\n<\/blockquote>\n<h2><span style=\"color: #008000\">Paano ito gumagana?<\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"1296\" class=\"aligncenter size-full wp-image-11251\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2019\/04\/15103727\/Static-1.png\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2019\/04\/15103727\/Static-1.png 1080w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2019\/04\/15103727\/Static-1-250x300.png 250w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2019\/04\/15103727\/Static-1-768x922.png 768w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2019\/04\/15103727\/Static-1-700x840.png 700w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2019\/04\/15103727\/Static-1-120x144.png 120w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/p>\n<h2>May dalawang (2) paraan para maibalik ang Lost Item.<\/h2>\n<h2><span style=\"color: #008000\">Option 1: Contact Passenger<\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"842\" height=\"595\" class=\"aligncenter size-full wp-image-11222\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2019\/04\/12135303\/Scenario-1.gif\" alt=\"\" \/><\/p>\n<h2><span style=\"color: #008000\">Option 2: Return Lost Item to Grab Office<\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"842\" height=\"595\" class=\"aligncenter size-full wp-image-11223\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2019\/04\/12135437\/Scenario-2.gif\" alt=\"\" \/><\/p>\n<h2><span style=\"color: #008000\">Paano kung hindi ko mahanap ang Lost Item?<\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"842\" height=\"595\" class=\"aligncenter size-full wp-image-11225\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2019\/04\/12135522\/Scenario-3.gif\" alt=\"\" \/><\/p>\n<blockquote>\n<h3><strong>PAALALA<\/strong>:\u00a0Ang pagtanggi na ibalik ang Lost Item sa pasahero ay maaaring maging sanhi ng aksyon mula sa Grab.<\/h3>\n<h3>PRO-DRIVER TIP: Bigyang-paalala ang pasahero na i-double check ang kanyang mga gamit bago umalis ng kotse.<\/h3>\n<\/blockquote>\n<h2><span style=\"color: #008000\">FREQUENTLY ASKED QUESTIONS (FAQs)<\/span><\/h2>\n<p><strong>1. Paano kung hindi ako available para maibalik ang Lost Item sa pasahero?<\/strong><\/p>\n<p><span style=\"font-weight: 500\">Kung hindi ka available para maibalik ang Lost Item sa pasahero, pumunta sa\u00a0\u00a0Grab Office\u00a0(12th Floor, Wilcon IT Hub, Chino Roces Ave, Brgy Bangkal, Makati City) para ibalik ang Lost Item.<\/span><\/p>\n<p><span style=\"font-weight: 500\">Ipapaalam ng Grab sa pasahero na dito kunin ang kanyang item. <\/span><\/p>\n<p><strong>2. Kailan ko matatanggap ang notification?<\/strong><\/p>\n<p><span style=\"font-weight: 500\">Upang iyong matiyak at ma-check kung nasa iyong kotse ang reported Lost Item, <\/span><span style=\"font-weight: 500\">matatanggap mo ang Lost and Found notification kung ikaw ay walang sakay o walang current booking. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 500\">Kung piliin mo ang \u201c<\/span><strong>NOT NOW<\/strong><span style=\"font-weight: 500\">,\u201d lalabas ulit ang notification <\/span><strong>every five (5) minutes<\/strong><span style=\"font-weight: 500\">. <\/span><\/p>\n<p><span style=\"font-weight: 500\">Kung patuloy pa rin ang pagpili mo ng \u201c<\/span><strong>NOT NOW<\/strong><span style=\"font-weight: 500\">,\u201d asahan ang tawag mula sa isang Grab representative.<\/span><\/p>\n<p><b>3. Ano ang deadline ko para ibalik ang Lost Item sa GDC? <\/b><\/p>\n<p><span style=\"font-weight: 500\">Upon confirmation na ibabalik mo ang Lost Item sa GDC, mayroon kang <strong>24 hours<\/strong> para pumunta at i-drop off ito sa GDC. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"Pop-up notification para sa mga Lost Item galing sa pasahero.","protected":false},"author":638,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[21,20],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts\/11219"}],"collection":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/users\/638"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/comments?post=11219"}],"version-history":[{"count":1,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts\/11219\/revisions"}],"predecessor-version":[{"id":11227,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/posts\/11219\/revisions\/11227"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/media?parent=11219"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/categories?post=11219"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/ph\/wp-json\/wp\/v2\/tags?post=11219"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}