{"id":62835,"date":"2022-09-02T09:49:11","date_gmt":"2022-09-02T01:49:11","guid":{"rendered":"https:\/\/www.grab.com\/ph\/?post_type=policy&p=62835"},"modified":"2023-04-23T14:44:18","modified_gmt":"2023-04-23T06:44:18","slug":"guideline-on-inappropriate-online-content","status":"publish","type":"policy","link":"https:\/\/www.grab.com\/ph\/terms-policies\/guideline-on-inappropriate-online-content\/","title":{"rendered":"Guideline on Inappropriate Online Content"},"content":{"rendered":"\t\t
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Last modified: 24 April 2023<\/strong><\/h3>

Guideline on inappropriate and sensitive online content: GrabAds and GrabFood<\/b><\/h4>

Introduction<\/b><\/p>

Please read this Guideline on inappropriate and sensitive online content: GrabAds and GrabFood (\u201c<\/span>Guideline<\/b>\u201d) carefully. By using our Service (as defined in our <\/span>Terms of Service<\/span><\/a>), in particular for GrabAds and GrabFood, you are deemed to have read, agreed and understood the terms and conditions in this Guideline which are applicable to you. If you do not agree to the terms and conditions of this Guideline, please do not use or continue using our Platform or Service. Where reviews are concerns, these Guidelines shall apply in addition to the Review Guidelines<\/a>.\u00a0<\/span><\/p>

The following are illustrative and non-exhaustive examples of inappropriate content which are strictly prohibited when using our Platform or Service:<\/span><\/p>

1. Obscene and Indecent Content<\/b><\/p>

Content that is contrary to social and moral norms, common sense of decency and modesty. Such content includes, among others, <\/span>nudity<\/b>, <\/span>sexually explicit images<\/b> or messages, lewd, sexual activity and rape<\/b>.<\/span><\/p>

2.\u00a0 Offensive and Menacing Content<\/b><\/p>

Content that has the tendency to annoy, harass, abuse or threaten any party or is generally against the current standard of morally accepted behaviour. Such content includes, but is not limited to, inappropriate elements that <\/span>(i) threaten national security or public order; (ii) are political in nature or includes criticism of the Government or rulers; (iii) promote undesirable traits such as supporting or expressing sympathy or support to terrorist acts or organisations; (iv) disregards the sensitivity of the community and social norms of the country in which the content is exhibited; or (v) depicts criminal and immoral activity<\/b>.<\/span><\/p>

3.\u00a0 Violent Content<\/b><\/p>

Content that promotes violence, be it <\/span>physical, verbal and psychological<\/b> that induces fear or imitation. Such content includes advertisement of products such as weapons or contains visuals like blood and injuries.<\/span><\/p>

4.\u00a0 False Content<\/b><\/p>

Content that is <\/span>fake or contains a significant degree of inaccuracies or false or incomplete or misleading information. <\/b>These include sales of replica products such as replica antiques, products that do not have the required approval or license from the relevant government agencies, \u2018miracle\u2019 products that promise for instance, great health.<\/span><\/p>

Further<\/span>, <\/b>any claims made in an advertisement should stand against objective substantiation. Hence, obvious untruths, exaggerations or content that is likely to mislead will be considered inappropriate.<\/span><\/p>

5.\u00a0 Content with Bad Language<\/b><\/p>

Content with <\/span>offensive, inappropriate, profane or crude language<\/b>. Such content includes inappropriate naming of a product or food item or unsavoury description of a product.<\/span><\/p>

6.\u00a0 Religious Content<\/b><\/p>

Content that <\/span>refers to a particular religion or contains the image of a religious personality whether past or current or which quotes religious texts<\/b> to bolster the sale of a product. This category shall include advertisement of religious products.\u00a0<\/span><\/p>

7.\u00a0 Content with Children<\/b><\/p>

Content which is aimed at <\/span>young children<\/b> or depicts visuals of children must be handled with more care and sensitivity as they are easily <\/span>influenced, impressionable and less matured\/developed in thinking<\/b>. Such content includes depictions of a child engaging in a dangerous activity, displaying a child in a degrading manner or exploitation of children.\u00a0<\/span><\/p>

8.\u00a0 Content with Illegal \/ Prohibited Products<\/b><\/p>

The following products are generally prohibited from being advertised or are otherwise considered inappropriate:<\/span><\/p>