
Grab consumers will now have more options for their dining experience with Self Pick-Up!
Get excited as it brings more orders and higher sales for your business.
We want to make sure that you and your staff can still stay safe while giving the best customer service!
As customers will soon be coming to your store to pick-up their orders, educate your staff on how to fulfill self pick-up orders efficiently.
All Self-Pick Up order IDs end with T. Make sure you’re passing the right orders to self pick-up consumers and driver-partners.
Make it easy for customers to navigate where they can pick up their orders! This will also help you control foot traffic and avoid crowding.
Once the order comes in, you can already start preparing it so you can avoid making customers wait when they arrive.
To ensure food safety and quality, remind staff members to dispose food that is not picked up after the 2-hour waiting period.
View real-time sales from self pick-up orders.
Check the breakdown between self pick-up orders and delivery orders in your report.
12/F Grab Office Wilcon
IT Hub,
2251 Chino Roces Ave.,
Makati City