Explore the wonders of GrabMerchant Portal

Begin your GrabMerchant Portal Journey 🗺️

Welcome to the GrabMerchant portal! A simple web platform that provides a wide lens of your business performance, finances, accounting, and more—across your stores.

Manage all your stores in one place

Get a bird’s-eye-view on all your stores’ activities

Easily manage your transactions

View your latest transactions and even download customized reports

Easily manage your transactions

View your latest transactions and even download customized reports

No GrabMerchant Portal access yet? Nominate an email address to receive your credentials!

See what the portal can offer 

Expand the sections below to learn more about what GrabMerchant Portal can bring to your business!

View transactions in real-time on GrabMerchant portal

The GrabMerchant portal provides a real-time view of all your Grab transactions across stores. Keep track of store transactions, refunds, and bank transfers, right on the web.


Easily download transactions

  1. View transactions across stores or select a single store. Then filter by date range.

  2. Filter based on the type, status, or category of transaction.

  3. Check the status of each transaction.

  4. Download customized transaction reports in CSV for bookkeeping.

Business thrive with data!

The best way to grow is by learning. Empower your team to grow and optimise your business with insights into your sales, menu, customer behaviour, marketing campaigns, and more.

All these insights are available for you to view and download on the GrabMerchant portal.

 

Overview of your business performance

View trends in sales, orders, and payments.

Operations insights

Learn about your store performance, peak hours, driver wait times, ratings, and more.

Menu insights

Improve your menu based on sales performance and item ratings.

Marketing insights on ads and promos

See if your ads and promos are effective, and where you can optimize.