Merchant-partner

Beyond delivery, Grab fuels growth within your stores

Digitise your marketing and in-store processes to fast-track your business growth

Powering your business beyond food delivery

1

Supercharge demand

Attract Grab customers to visit your store with Dine Out Deals and Reservations. Showcase the quality of your establishment through Dine Out Ratings & Reviews from Grab-verified customers.

2

Own your customers

Build a customer database for your brand and keep customers coming back with brand-specific loyalty rewards and personalised messages .

3

Streamlined solution

Enjoy seamless settlement following Grab's payment cycles. Facilitate & view transactions via the GrabMerchant app and portal.

Testimonial

Zhenbao Hotpot

One Bonifacio High Street Mall, Philippines

Grab Dine Out Deals helped us with our sales and foot traffic. Aside from easy and fast transactions, the discounts are very helpful in attracting customers. ”

Burrata Joy

Multiple outlets, Singapore

We've grown our sales through our partnership with Grab, while Chope’s systems keep footfall stable and operations efficient”

Supanniga Group

Multiple brands, Thailand

Chope's innovative features, alongside GrabFood's extensive network, have been key in growing our brand and managing our bookings effectively.”

Our solutions

Dine Out Deals

Loyalty Solutions

Benefits

Offer a dining deal to draw crowds
  • Be discovered by consumers who are looking for a place to dine while they are browsing the Grab app. Beyond food delivery and groceries, GrabFood is now for dining out too!
  • If your store is close to a user's location, it will be shown first, making new customers always just a short distance away.
  • By offering a deal, you can reach millions of diners across Southeast Asia. Our Dine Out Deals campaigns put the spotlight on merchants like you.
Enquire about offering a Dine out deal
Simplified customer loyalty and engagement
  • Launch a loyalty programme for your brand across your online GrabFood and offline in-store transactions without any complex integration.
  • With Grab powering your loyalty programme, customers don't need an additional account or app to join.
Get a 360 view of your customer
  • Customers can join your loyalty programme in-store or on GrabFood, helping you build a comprehensive customer database.
  • Gain valuable insights via customer trends through daily, weekly, and monthly reports.
Boost repeat business with engaging loyalty rewards
  • Enhance the frequency and repeat rates of existing customers with customisable loyalty rewards and communications.
Engage with your customers directly
  • Engage customers who have joined your programme from GrabFood or in-store directly via WhatsApp and SMS (coming soon).
  • Customize your engagement to announce new items or reach out to inactive customers, with flexible targeting options.
Enquire about our Loyalty solutions

Who can apply?

Whether you're a new or existing Grab merchant-partner, if you have one or more physical stores where consumers can dine, we'd love to have you on board.

Who can apply?

Whether you're a new or existing Grab merchant-partner, if you have one or more physical stores where consumers can dine, we'd love to have you on board.

Got questions? We’ve got answers.

For more questions, please visit our Help Centre.

  • How do I offer a Dine Out Deal on Grab?

    If you are a Grab merchant new to Dine Out Deals, you may set up your deal via the "Marketing" section of the GrabMerchant app. Alternatively, submit an online an enquiry and we will be in touch shortly.

  • Where in the app does Grab promot Dine Out Deals?

    Dine Out Deals is a new service available in selected cities. Click here if you are on your mobile phone to launch the Dine Out Deals page within the Grab app. Alternatively, you can look for Dine Out when you browse All services once you launch the Grab app.

  • Are the fees for Dine Out Deals the same as food delivery?

    The fees for Dine Out Deals are not the same as food delivery. As Dine Out Deals are being introduced, look out for co-funding and trial comissions that may be available to you as a new merchant to Dine Out Deals.

Got questions? We’ve got answers.

For more questions, please visit our Help Centre.