Nakatulong ka sa buhay at pamumuhay ng Milyun-milyong Pilipino at Southeast Asians.

GRAB SOCIAL IMPACT REPORT 2019/2020

Dedicated sa iyo, Bayani!

Sa panahon ng pandemya, nakita natin kung paanong naging konektado ang mga komunidad ng iba’t-ibang uri ng tao dahil sa mga kabutihang kanilang ginagawa. Bawat driver-, delivery-, at merchant-partner, bawat health at essential service worker, at bawat Grab customer, na sumuporta sa isa’t-isa, we dedicate our efforts and this report to you.

Ang pagiging tagapaghatid ng kabutihan ay walang kasing kahalaga

Alam namin na kailangang pagbutihin ang aming mga efforts para suportahan at protektahan ang ating komunidad.  Gamit ang ating platform at technology, tayo ay nakapag-commit na gampanan ang ating tungkulin upang makatulong sa pakikipaglaban sa pandemya. 

Panatilihin ang kabuhayan ng marami, sa abot ng makakaya

Tumulong tayo sa pag-digitize ng mga small and traditional businesses at ipinaabot sa mas maraming tao ang oportunidad na maghanapbuhay. Ang mga ito ay naging new income opportunities para sa mas maraming Pilipino at Southeast Asians. 

We’ve committed $40 million and launched
>100 initiatives
Bilang suporta sa ating mga partners through the pandemic

Ang mas maraming delivery orders ay naging mas maraming income opportunities para sa
115,000
new delivery-partners

>78,000
new merchant-partners joined Grab, opening up new opportunities for their busines

Priority ang safety ng ating mga komunidad

Gumawa tayo ng mga proactive measures para masigurado ang higher standards of hygiene and safety sa lahat ng ating services, to help keep our partners and customers safe. 

>2 million
face masks, sanitisers, and gloves were distributed to driver- and delivery-partners

Implemented hygiene protocols like

contactless delivery,
temperature screenings,
cashless payments

Connecting communities for good

To thank their driver- and
delivery-partners, customers left
74% more tips
during COVID-19

>700,000 meals
were donated to Grab driver- and delivery-partners by kind-hearted customers

Partnering with governments to solve challenges of the pandemic

Leveraging on our reach and technology, nasuportahan natin ang mga pamahalaan across Southeast Asia to help solve the challenges of the pandemic together.

Supported distribution of
government financial aid for Grab driver- and delivery-partners and underprivileged households

Eased burden on healthcare systems by supporting
contact tracing effortsin the 8 countries we operate in

Read more in the Grab Social Impact Report 2019/2020

Komunidad ang nagbibigay kahulugan sa lahat ng ating ginagawa

Sa likod ng mga statistics, ang mga totoong buhay na ating natutulungan ang nagbibigay inspirasyon para doblehin ang ating efforts to help our community. Read some of the stories behind why we do what we do.

Our small merchant-partners like Norfa and Jessyca saw an online revenue increase of
21%

Jessyca

Jessyca helps her mother sa kanilang wet market stall. Nag-alala siya nang bumagsak ang benta by 40% during COVID-19, but GrabExpress helped to turn things around.

Play Video

Norfa

When Norfa took over her family’s fish business 2 years ago, hindi niya ine-expect na may haharaping problema agad. Watch how innovation helped keep her family’s legacy alive.

149,000
driver-partners like Lek were transitioned to make deliveries to sustain their livelihood

Sayan Inthato a.k.a Lek

‘Di rin madaling sumuko si Lek, kahit siya ay may hearing impairment. Ito ang nagturo sa kanya kung paano dumiskarte. Nang lumiit at kita mula sa transport, he took it as just another challenge. 

We created earning opportunities for over
115,000 new driver- and delivery-partners, marami sa kanila ay humaharap ng unemployment.

Komsan Chiyadis

Turismo ang isa sa pinakamalaking naapektuhan ng pandemya, at isa doon ay si Komsan, dating chef sa luxury hotel. Thankfully, he found an alternative income with Grab.

Play Video

Chakkapan Choi Suchat a.k.a Phan

Age is but a number to Uncle Phan. At 65 years old, he’s happy that he can still earn a living and support his family. Watch how his youthful spirit kept him and others going.

Read more in the Grab Social Impact Report 2019/2020

Our social impact goals, beyond COVID-19

Through our partners’ incomes and sales generated on the Grab platform, we contributed an estimated US$8.5 billion to Southeast Asia’s economy in the 12 months leading up to March 2020.

 Kahit kinailangang magbago ng focus para labanan ang pandemya, tuloy pa rin ang aming long-term social impact commitments. Here are some highlights:

People

Our goal is to increase digital literacy and inclusion to improve quality of life for millions.

Teamed up with Microsoft para mag-launch ng free digital literacy programme for driver- and delivery-partners.
>500,000 participations so far

In Singapore, we have conducted
>30 digital literacy clinics
for more than 3,000 senior citizens

Cities

Through technology, we aim to create safer and smarter cities for the hundreds of millions of people na nananatili sa mga lugar na ito.

>1.4 million
driver- and delivery-partners have undergone safety training on the roads

Grab has trained
429,000 driver-partners
on how to spot and report human trafficking cases

Planet

At para naman sa ikauunlad at ikabubuti ng susunod na henerasyon, we’re committed to reducing our environmental footprint.

We saved
95 million
pieces of plastic cutleries by applying automatic opt-out on all food orders

In Singapore and Indonesia, we worked with Hyundai to put
200 electric vehicles (EV)
on the roads

Read more in the Grab Social Impact Report 2019/2020

Malayo ang naaabot ng iyong pagsusumikap

Ang bawat Grab transaction ay mahalaga sa patuloy na ikabubuhay at ikinabubuhay ng mga komunidad. Ay isang food order ay maaaring pagkain na rin ng delivery-partner, o di kaya, tulong para maipagpatuloy ng restaurant owner na mag-operate.

See how you’ve impacted our community, or read more about our efforts in supporting them.

Jessyca

From Toko Sembako Yenny, GrabExpress merchant-partner, Indonesia

Jessyca

From Toko Sembako Yenny, GrabExpress merchant-partner, Indonesia

Jessyca and her mother have been running a small stall in the market since 2004. Kasama sa kanilang paninda ang daily food supplies tulad ng oil, noodles, nuts, and herbs sa Pasar Poris Tangerang Wet Market. 

Nang magka-pandemya, maraming customers ang hindi na nagpupunta sa wet markets, dahilan ng pagbagsak ng sales. Noong una, sinubukan nilang mag-set up g sariling online deliveries, pero dahil walang employees, nahirapan silang mag-manage ng deliveries mag-isa, lalo na pag malayo ang pagde-deliveran. 

That was when they decided to use GrabExpress. Sa ganitong paraan, tMas marami silang orders na kayang tanggapin at mas maraming customers na naaabot. “Now our sales have doubled! We have a wider reach and we even get orders from out of town,” Jessyca said.

Sayan Inthato a.k.a Lek

GrabFood delivery-partner, Thailand

Sayan Inthato a.k.a Lek

GrabFood delivery-partner, Thailand

Lek has been a Grab driver-partner for 2 years now. Since he joined, he has been doing it all—getting people around with GrabBike, delivering things with GrabExpress, and bringing food to customers with GrabFood. 

May problema man sa pandinig, hindi ito naging hadlang. Ito ang nagturo sa kanya kung paano dumiskarte at humarap sa mga pagsubok.

Nang biglang nabawasan ang mga biyahe dahil sa pendemya, nahirapan siya ngunit hindi siya sumuko. He embraced the challenge and started to take on more GrabFood jobs.  

Although Lek receives aid from the government, he is eager to drive and deliver with Grab so he can earn extra income to save money, as well as to support his family. 

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Tinigil ng COVID-19 ang buong tourism industry, affecting the livelihoods of millions of workers. Isa sa kanila at si Komsan, assistant chef in a luxury hotel based in the Srinakarin area. 

Dahil nawala lahat ng mga turista, nag-decide siyang mag-sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations. 

Nagging optimistic si Komsan at tinatawag niyang perfect opportunity ang bagong trabaho upang maiba naman ang ginagawa. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, pero exciting naman daw para kay Komsan. Ang mahalaga, masaya siya na may income na ulit.