Variable Booking Fee in Iloilo City starts June 5!

Today, we are introducing Variable Booking Fee in Iloilo City.

For a minimal additional fee, experience less hassle in booking GrabTaxi wherever you are and whatever time you book.

Couldn’t get a taxi or ride from the Airport, Pavia or Santa Barbara area? Passengers from the outskirts of the city will now have less difficulty in getting Grab bookings.  This is because the driver is compensated for his gas expenses to go to the pick up point through the additional booking fee.

Having a hard time getting taxis during rush hour? It will now be easier for you because more drivers are now available and are ready to get bookings!

Here are some common places that cover Variable Booking Fee in Iloilo:

  • Iloilo Airport (Php 100 booking fee)
  • Sta. Barbara (Php 100 booking fee)
  • Pavia (Php 50 booking fee)
  • City Proper (Php 20 Booking Fee, Monday-Saturday 4PM-7PM only)

The booking fee is paid on top of the metered fare. The fees are not fixed because this will vary based on pick up/drop off location and time of booking. Note that not all areas have booking fees. There is guaranteed booking fee for busy areas and going to/from the airport during peak hours only.

Frequently Asked Questions (FAQs):

What are the instances where the variable booking fee will apply?

  • Where demand is high
  • Bookings from the outskirts of the city
  • Bookings during rush hour

How much is the booking fee?
There is no fixed rate. “Variable” means this would depend on your pick-up/drop location and time of booking.

How do I know the booking fee?
This will be shown once you input your pick-up and drop off location in the Grab app. You will be able to see the additional fee before confirming your booking.

Does my driver know the booking fee?
He will be informed of the booking upon issuing you the E-receipt at the end of your trip. Your driver will be asking you for the booking fee together with your payment.

The driver is asking for an amount more than the indicated booking fee, what do I do?
For any discrepancies or complaints, you may get in touch with our customer service. You can message us through a direct message on our Facebook page or through the Iloilo hotline: (033) 3205180 or Metro Manila hotline: +63 2 8837100.