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GrabFood Wheels: Guidelines

Swapping Point

  • Grab Headquarters, Glassroom Area (12th Floor, Wilcon IT Hub, Chino Roces Avenue, Makati City)
  • Monday to Friday, 10AM-6PM

Rental Period

  • Monday to Thursday
    • Sign up: Monday, 10AM-12PM
    • Return: Thursday, 2PM-4PM
  • Friday to Monday
    • Sign up: Friday, 10AM-12PM
    • Return: Monday, 2PM-4PM

Subscription Process

1. Sign Up and Extension

  • Para sa current subscribers, i-submit ang form isang (1) araw bago matapos ang iyong subscription. I-click ang form dito. 
  • Para sa bagong subscribers, pumunta sa Grab Headquarters (12th Floor, Wilcon IT Hub, Chino Roces Avenue, Makati City), Mondays to Fridays, 10AM-12PM

2. End Subscription 

  • I-submit ang form isang (1) araw bago matapos ang iyong subscription. I-click ang form dito. 
  • Ibalik lahat ng equipment sa huling araw ng subscription sa Grab Headquarters (12th Floor, Wilcon IT Hub, Chino Roces Avenue, Makati City), 2PM-4PM

How To Activate GCASH ATM

  1. Insert RIDER SIM in a device
  2. After 48 hours, change your pin
  3. Type: CHG (SPACE) TEMPORARY PIN (SPACE) PERSONAL PIN
  4. Send to 2882, e.g. CHG 1234 4321

Top-Up Methods

Huwag Kalimutan!

  • Sikapin na panatiliin ang 65% pataas na Completion Rate. Accept lang nang accept ng bookings!
  • Lakihan ang Working Capital para makatanggap ng mas maraming bookings. P1000 pataas ang recommended amount.
  • Para sa issue tungkol sa iyong e-scooter, pumunta sa GrabWheels Viber group
  • Para sa GrabFood ussues, tumawag sa Hotline (783-7123) o pumunta sa Ka-Grab Community App (KGC)