Friday October 26th, 2018

Changing your destination during your ride

Now you have more flexibility when you need it

Plans change, and sometimes mistakes happen. If for any reason you need to change your destination in the middle of a trip, just enter the new destination in the Grab app and let your driver know.
Your total fares will be updated and you’ll be rerouted to your new destination.

Here’s how you can change your destination while in transit

  1. Step 1

    In your Grab app, tap on your current drop-off location.

  2. Step 2

    Let your driver know you want to change your destination.

  3. Step 3

    Enter the new destination & you’ll be shown an updated fare.

  4. Step 4

    Confirm the change and ride to your new drop-off point.

Applicable for GrabCar only.

If you need to make more than one stop, add an extra stop before you book a ride.

Step 1

Tap the “+” button next to your first Drop-off location.

Step 2

Key in the location of the extra stop and book your ride!

Frequently Asked Questions

No. For GrabShare, the drop-off points are fixed. Passengers are unable to change their destination after they have requested a ride.
No, you cannot change your drop-off point for bookings with multiple stops.
You may change your drop-off point only once during your ride. Do inform your Grab Driver before entering your new destination.
The fare is based on (1) distance already travelled, (2) the distance to the new drop-off point, (3) any high-demand pricing present at time of original booking.
The GrabRewards points received at the end of the ride will be based on the updated fare.
We will re-validate the promo based on the updated location and fare. If valid, the promo will be applied automatically. You will be informed if the promo is invalid for the updated location and fare. You may then use this promo for another ride.
The GrabRewards points received at the end of the ride will be based on the updated fare.