{"id":64977,"date":"2020-04-27T14:29:42","date_gmt":"2020-04-27T06:29:42","guid":{"rendered":"https:\/\/www.grab.com\/my\/?p=64977"},"modified":"2022-10-05T09:40:07","modified_gmt":"2022-10-05T01:40:07","slug":"garis-panduan-keselamatan-terkini-grabexpress","status":"publish","type":"post","link":"https:\/\/www.grab.com\/my\/zh\/blog\/driver\/food\/garis-panduan-keselamatan-terkini-grabexpress\/","title":{"rendered":"Garis Panduan Keselamatan GrabExpress"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"64977\" class=\"elementor elementor-64977\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-19df412d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"19df412d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3aa330b8\" data-id=\"3aa330b8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7cb76081 elementor-widget elementor-widget-text-editor\" data-id=\"7cb76081\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 12pt;color: #009d3b\"><b>Keselamatan anda keutamaan kami!<\/b><\/span><\/p><p style=\"text-align: left;line-height: 1.5\"><a href=\"https:\/\/www.grab.com\/my\/blog\/driver\/food\/latest-grabexpress-safety-guidelines\/\"><span style=\"font-weight: 400;font-size: 10pt;color: #0000ff;text-decoration: underline\">Click here for the English Version<\/span><\/a><\/p><p style=\"text-align: left;line-height: 1.5\"><span style=\"color: #555555\"><span style=\"font-size: 16px\">Perkhidmatan GrabExpress disediakan bagi membantu semua pengguna kami, sama ada individu, organisasi ataupun perniagaan yang memerlukan penghantaran atas talian yang<b> pantas dan selamat<\/b>.<\/span><\/span><\/p><p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 12pt;text-decoration: none;color: #555555\">Dengan kemungkinan pengguna yang tidak bertanggungjawab menggunakan perkhidmatan GrabExpress untuk kegiatan jenayah (cth: pengedaran atau penghantaran bahan terlarang di sisi undang-undang),\u00a0<\/span><span style=\"color: #009d3b;font-size: 16px;font-weight: bold\">garis panduan\u00a0<\/span><span style=\"font-size: 16px;color: #555555\">ini boleh dijadikan panduan untuk membantu anda kekal selamat semasa menghantar.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5bf22b7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5bf22b7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2142aee\" data-id=\"2142aee\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9d64adc elementor-widget elementor-widget-toggle\" data-id=\"9d64adc\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1651\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1651\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Semasa Pick Up<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1651\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1651\"><ol><li><span style=\"font-size: 16px\">Minta pengirim untuk menunjukkan kandungan bungkusan dan semak jika ianya sama seperti yang diisytiharkan oleh pengirim pada jobcard anda.<\/span><\/li><li><span style=\"font-size: 16px\">Jika berat bungkusan tidak sesuai dengan berat barangan yang diisytiharkan, sila minta penerangan lanjut daripada pengirim.<\/span><\/li><li><span style=\"font-size: 16px\">Ambil gambar bungkusan\/kandungan bungkusan menggunakan aplikasi Grab.<\/span><span style=\"font-size: 12pt\">\u00a0Jika pengirim mengizinkan, ambil gambar pengirim bersama dengan bungkusan.<\/span><\/li><li><span style=\"font-size: 12pt\">Sekiranya pengirim tidak mahu memberikan kerjasama ATAU bungkusan tersebut nampak mencurigakan<\/span><span style=\"font-size: 16px\">\/tidak seperti diisytiharkan<\/span><span style=\"font-size: 12pt\">,\u00a0<\/span><span style=\"font-size: 16px\">minta pengirim batalkan pesanan tersebut atau hubungi Pusat Bantuan untuk meminta bantuan untuk membatalkan pesanan tersebut.<\/span><span style=\"font-size: 12pt\">\u00a0<\/span><span style=\"font-size: 16px\">Untuk mendapatkan pampasan bagi perjalanan anda ke lokasi pengirim, sila buat laporan kepada\u00a0<a href=\"https:\/\/help.grab.com\/driver\/en-my\/360002030487-Pengirim-tidak-dapat-ditemui,-dihubungi-atau-bungkusan-terlalu-berat-atau-besar\">Pusat Bantuan<\/a>.<\/span><\/li><li><span style=\"font-size: 12pt\">Jika pengirim masih berkeras dan berkelakuan mencurigakan, <\/span><span style=\"font-size: 16px\">ambil bungkusan sekiranya perlu untuk menjaga keselamatan anda. Jangan hantar pesanan tersebut tetapi terus kunjungi balai polis terdekat dan maklumkan Grab Support<\/span><span style=\"font-size: 12pt\">.\u00a0<\/span><span style=\"font-size: 16px\">Sila beri kerjasama sepenuhnya kepada pihak polis sekiranya keterangan anda perlu diambil.<\/span><\/li><li><span style=\"font-size: 12pt\">Sekiranya lokasi pengirim atau penerima tampak mencurigakan, <\/span><span style=\"font-size: 16px\">hubungi Grab Support dan maklumkan mereka tentang lokasi tersebut untuk semakan.<\/span><span style=\"font-size: 12pt\">\u00a0<\/span><span style=\"font-size: 16px\">Jika anda telah pun sampai di lokasi, ambil gambar lokasi tersebut tanpa membahayakan keselamatan anda dan hantar ke Grab Support.<\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1652\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1652\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Sekiranya anda ditahan di sekatan jalanraya<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1652\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1652\"><ol start=\"1\"><li style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 12pt\">Berikan kerjasama sepenuhnya kepada pihak polis yang bertugas.<\/span><\/li><li style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 16px\">Jika diminta, t<\/span><span style=\"font-size: 12pt\">unjukkan aplikasi pemandu anda dan kongsikan maklumat pengirim dan penerima.<\/span><\/li><li style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 16px\">Jika perlu dan diminta, benarkan pihak polis periksa kandungan bungkusan anda. Sila maklumkan kepada Grab Support dengan segera.\u00a0<\/span><\/li><li style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 16px\">Jika bungkusan mengandungi dadah atau barangan terlarang yang lain, sila maklumkan Grab Support dengan segera.<\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1653\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1653\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Sekiranya anda diminta untuk membantu siasatan<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1653\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1653\"><ol start=\"1\"><li style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 12pt\">Turuti arahan pihak polis dan ikut mereka ke balai jika perlu. Rujuk di\u00a0<a href=\"http:\/\/www.jbg.gov.my\/images\/doc\/risalah\/hak-sebelum-perbicaraan.pdf\">sini<\/a>\u00a0untuk hak anda sekiranya anda ditahan.<br \/><\/span><\/li><li style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 12pt\">Dapatkan bantuan guaman jika perlu. Anda boleh rujuk beberapa Pusat Bantuan Guaman berikut:<\/span><ul><li><a href=\"https:\/\/www.kllac.com\/contact-us\/\"><span style=\"font-size: 12pt\">Bar Council Legal Aid Centre Kuala Lumpur<\/span><\/a><\/li><li><span style=\"color: #1aa6f6\"><span style=\"font-size: 16px\"><a href=\"https:\/\/www.selangorbar.org\/page_dtl.php?id=680\">Bar Council Legal Aid Centre Selangor<\/a><\/span><\/span><\/li><\/ul><\/li><\/ol><div><span style=\"font-weight: bold;line-height: 1;font-size: 16px\">Nota penting:<\/span><span style=\"font-size: 16px\">\u00a0Untuk menjaga keselamatan rakan-penghantar, semua pengguna GrabExpress kini perlu menghantar swafoto untuk pengesahan identiti sebelum menggunakan perkhidmatan ini.<\/span><span style=\"font-size: 16px\"><br \/><\/span><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1654\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1654\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Semasa melengkapkan penghantaran<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1654\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1654\"><ol start=\"1\"><li style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 12pt\">Sekiranya penerima tidak dapat dihubungi, sila laporkan kepada kami dan pulangkan\u00a0<\/span><span style=\"font-size: 16px\">semula bungkusan kepada pengirim.<\/span><\/li><li style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 12pt\">Sila rujuk\u00a0<a href=\"https:\/\/www.grab.com\/my\/blog\/driver\/penerima-tidak-dapat-dihubungi-jangan-risau\/\">sini<\/a>\u00a0untuk maklumat lanjut.<\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b776b1c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b776b1c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb31477\" data-id=\"eb31477\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e09e0a elementor-widget elementor-widget-text-editor\" data-id=\"0e09e0a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><em><span style=\"font-size: 10pt;color: #555555\">Sila harap maklum bahawa semua ahli komuniti Grab diwajibkan untuk mematuhi\u00a0<\/span><span style=\"font-size: 10pt;color: #1155cc\"><a style=\"color: inherit;text-decoration: inherit\" href=\"https:\/\/www.grab.com\/my\/terms-policies\/code-of-conduct-driver-bm\/\">Kod Tatalaku<\/a><\/span><span style=\"font-size: 10pt;color: #555555\">\u00a0dan\u00a0<\/span><span style=\"font-size: 10pt;color: #1155cc\"><a style=\"color: inherit;text-decoration: inherit\" href=\"https:\/\/www.grab.com\/my\/terms-policies\/transport-delivery-logistics\/\">Terma &amp; Syarat Perkhidmatan<\/a><\/span><span style=\"font-size: 10pt;color: #555555\">.<\/span><\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"Keselamatan anda keutamaan kami! Click here for the English Version Perkhidmatan GrabExpress disediakan bagi membantu semua pengguna kami, sama ada individu, organisasi ataupun perniagaan yang memerlukan penghantaran atas talian yang pantas dan selamat. Dengan kemungkinan pengguna yang tidak bertanggungjawab menggunakan perkhidmatan GrabExpress untuk kegiatan jenayah (cth: pengedaran atau penghantaran bahan terlarang di sisi undang-undang),\u00a0garis panduan\u00a0ini [&hellip;]","protected":false},"author":713,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[21,118],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/posts\/64977"}],"collection":[{"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/users\/713"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/comments?post=64977"}],"version-history":[{"count":43,"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/posts\/64977\/revisions"}],"predecessor-version":[{"id":136291,"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/posts\/64977\/revisions\/136291"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/media?parent=64977"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/categories?post=64977"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/tags?post=64977"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}