{"id":45657,"date":"2019-08-17T11:00:37","date_gmt":"2019-08-17T03:00:37","guid":{"rendered":"https:\/\/www.grab.com\/my\/?p=45657"},"modified":"2020-03-17T11:25:59","modified_gmt":"2020-03-17T03:25:59","slug":"new-commission-deduction-for-cashless-bookings","status":"publish","type":"post","link":"https:\/\/www.grab.com\/my\/zh\/blog\/driver\/car\/new-commission-deduction-for-cashless-bookings\/","title":{"rendered":"All-new booking commission deduction"},"content":{"rendered":"<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 12pt;color: #009d3b;text-decoration: none\">To give you more opportunities to earn! <\/span><\/p>\n<p style=\"text-align: left;line-height: 1.15\"><a href=\"https:\/\/www.grab.com\/my\/blog\/driver\/car\/new-commission-deduction-for-cashless-bookings-bm\/\"><span style=\"text-decoration: underline;font-weight: 400;font-size: 10pt;color: #0000ff\">Tekan di sini untuk terjemahan Bahasa Melayu<\/span><\/a><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 12pt;color: #555555\">Starting <\/span><span style=\"font-size: 12pt;color: #555555;font-weight: bold\">18 Nov 2019<\/span><span style=\"font-size: 12pt;color: #555555;font-weight: 400;text-decoration: none\">*, we&#8217;ll be changing how your booking commission will be deducted to give you more opportunities to earn!<\/span><\/p>\n<ul>\n<li style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 12pt;color: #555555;font-weight: bold\">Cashless bookings:<\/span><span style=\"font-size: 12pt;color: #555555\">\u00a0Commission will be deducted from the<\/span><span style=\"font-size: 12pt;color: #555555;font-weight: bold\">\u00a0fares<\/span><span style=\"font-weight: 400;text-decoration: none;font-size: 12pt;color: #555555\">\u00a0instead of credit wallet. Driver-partners can still receive cashless bookings, even when their credit wallet balance is below the minimum balance!<\/span><\/li>\n<li style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 12pt;color: #009d3b\">[NEW!] <\/span><span style=\"font-size: 12pt;color: #555555;font-weight: bold\">Cash bookings: <\/span><span style=\"font-size: 12pt;color: #555555\">C<\/span><span style=\"font-size: 12pt;color: #555555\">ommission will be deducted from both your <\/span><span style=\"font-size: 12pt;color: #555555;font-weight: bold\">cash wallet &amp; credit wallet<\/span><span style=\"font-weight: 400;text-decoration: none;font-size: 12pt;color: #555555\">. Driver-partners can still receive cash bookings as long as there is enough balance in the cash wallet.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: left;line-height: 1.5\"><em><span style=\"font-weight: 400;font-size: 11pt;color: #555555;text-decoration: none\">*This update will be launched in phases.<\/span><\/em><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 14pt;color: #00b14f;text-decoration: none;font-weight: bold\">How does this work?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 12pt;color: #555555\">When your credit balance is below the minimum balance, you may still receive bookings (cashless &amp; cash). Commissions will then be deducted from the<\/span><span style=\"font-size: 12pt;color: #555555;font-weight: bold\">\u00a0cash wallet<\/span><span style=\"font-weight: 400;text-decoration: none;font-size: 12pt;color: #555555\">, instead of your credit wallet.<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 12pt;color: #555555\">However<\/span><span style=\"font-size: 12pt;color: #555555;font-weight: bold\">, <\/span><span style=\"font-size: 12pt;color: #555555\">t<\/span><span style=\"font-size: 12pt;color: #555555\">o avoid any disruption, please ensure that you meet the <\/span><span style=\"font-size: 12pt;color: #555555;font-weight: bold\">minimum credit wallet balance requirements<\/span><span style=\"font-size: 12pt;color: #555555\">*. To top up your credit wallet, head over to any 7-Eleven stores nationwide. For more info, click <\/span><span style=\"text-decoration: underline;font-size: 12pt;color: #1155cc\"><a style=\"color: inherit;text-decoration: inherit\" href=\"https:\/\/www.grab.com\/my\/blog\/driver\/car\/credit-wallet-top-up-7-eleven\/\">here<\/a><\/span><span style=\"font-size: 12pt;color: #555555\">.<\/span><\/p>\n<p><em><span style=\"font-weight: bold;text-decoration: italic;font-size: 12pt;color: #555555\">*Minimum Credit Wallet Balance Requirements:<\/span><span style=\"font-size: 12pt;color: #555555;text-decoration: italic\"><br \/>\ni) JustGrab, JustGrab (for Airport), GrabCar. GrabShare, GrabCar Plus &amp; GrabCar Exec: <\/span><span style=\"font-size: 12pt;color: #555555;font-weight: bold;text-decoration: italic\">RM10<\/span><span style=\"font-size: 12pt;color: #555555;text-decoration: italic\"><br \/>\nii) GrabCar (6-seater), GrabCar Premium: <\/span><span style=\"font-weight: bold;text-decoration: italic;font-size: 12pt;color: #555555\">RM15<\/span><span style=\"font-size: 12pt;color: #555555;text-decoration: italic\"><br \/>\niii) GrabCar (Exec for Airport): <\/span><span style=\"font-weight: bold;text-decoration: italic;font-size: 12pt;color: #555555\">RM40<\/span><\/em><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><em><span style=\"font-size: 12pt;color: #555555;text-decoration: italic\">Note: For KLIA bookings, please ensure you meet the minimum credit wallet balance. Click <\/span><span style=\"font-size: 12pt;color: #1155cc;text-decoration: underline\"><a style=\"color: inherit;text-decoration: inherit\" href=\"https:\/\/www.grab.com\/my\/blog\/driver\/klia-queue-allocation-feature\/\">here<\/a><\/span><span style=\"text-decoration: none;font-size: 12pt;color: #555555;font-weight: 400\">\u00a0for more info.<\/span><\/em><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 14pt;color: #00b14f;text-decoration: none;font-weight: bold\">How will this look like?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;text-decoration: none;font-size: 12pt;color: #555555\">To accommodate the new commission deduction, we\u2019re adding a few extra transactions to reflect the new process flow. <\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;text-decoration: none;font-size: 12pt;color: #555555\">Here\u2019s how the wallet transaction history will look like:<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><img decoding=\"async\" class=\"aligncenter\" title=\"\" src=\"https:\/\/msmdraftbackup.files.wordpress.com\/2019\/11\/37093_75mp-f6zmb.png\" alt=\"\" \/><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 14pt;color: #00b14f;text-decoration: none;font-weight: bold\">FAQ<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 12pt;color: #00b14f;text-decoration: none\">1. How does this change impact my credit wallet? <\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;text-decoration: none;font-size: 12pt;color: #555555\">During the booking, commissions will be deducted from your credit wallet. However, after it&#8217;s completed, the amount will be auto-transferred from your cash wallet back into your credit wallet. <\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 12pt;color: #00b14f;text-decoration: none\">2. I noticed my credit wallet balance was negative during the booking. How is this possible? <\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;text-decoration: none;font-size: 12pt;color: #555555\">With this change, your credit wallet balance would be able to go below 0 temporarily to allow you to receive more bookings when you don\u2019t have the minimum balance in your credit wallet. Don\u2019t worry, the balance will be restored to the original amount after the booking is completed. <\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 12pt;color: #00b14f;font-weight: bold\">3. Why hasn\u2019t the commission deducted from my credit wallet, transferred back after the booking was completed?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;text-decoration: none;font-size: 12pt;color: #555555\">In some cases, transfer of commission can sometimes fail or be delayed. However, this will not impact your earnings. If the failed\/delayed transfer caused your credit wallet to go below the minimum credit wallet balance, kindly top up to continue receiving more bookings. <\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 12pt;color: #00b14f\">4. Do I still need to top up my credit wallet? <\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;text-decoration: none;font-size: 12pt;color: #555555\">Yes, maintaining a sufficient credit wallet balance is still important for you to continue receiving bookings on the platform. As you&#8217;ll only receive a limited number of bookings with this new commission deduction, please still top up your credit wallet when your balance is lower than the minimum credit wallet balance.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;font-size: 11pt;color: #555555;text-decoration: none\"><em>Kindly be reminded that all members of the Grab community are required to follow the<a href=\"https:\/\/www.grab.com\/my\/terms-policies\/code-of-conduct-driver\/\"> Code of Conduct<\/a> and <a href=\"https:\/\/www.grab.com\/my\/terms-policies\/transport-delivery-logistics\/\">Terms of Services<\/a>.<\/em><\/span><\/p>","protected":false},"excerpt":{"rendered":"To give you more opportunities to earn! Tekan di sini untuk terjemahan Bahasa Melayu Starting 18 Nov 2019*, we&#8217;ll be changing how your booking commission will be deducted to give you more opportunities to earn! Cashless bookings:\u00a0Commission will be deducted from the\u00a0fares\u00a0instead of credit wallet. Driver-partners can still receive cashless bookings, even when their credit [&hellip;]","protected":false},"author":714,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[21,3],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/posts\/45657"}],"collection":[{"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/users\/714"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/comments?post=45657"}],"version-history":[{"count":15,"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/posts\/45657\/revisions"}],"predecessor-version":[{"id":58697,"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/posts\/45657\/revisions\/58697"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/media?parent=45657"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/categories?post=45657"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/tags?post=45657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}