{"id":34326,"date":"2018-10-26T12:14:19","date_gmt":"2018-10-26T04:14:19","guid":{"rendered":"https:\/\/www.grab.com\/my\/?p=34326"},"modified":"2019-02-21T18:06:17","modified_gmt":"2019-02-21T10:06:17","slug":"changedestination","status":"publish","type":"post","link":"https:\/\/www.grab.com\/my\/zh\/blog\/changedestination\/","title":{"rendered":"Changing your destination during your ride"},"content":{"rendered":"<div class=\"changing_destination-page\">\n<div class=\"business-header\"><img decoding=\"async\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/8\/2018\/10\/24180759\/RM0470_Change-Destination-Mid-Trip_Pax_Blog_MY.gif\" \/><\/div>\n<div class=\"changing_destination-intro\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-md-10 col-md-push-1 text-center\">\n<h1>Now you have more flexibility <br class=\"hidden-xs\" \/>when you need it<\/h1>\n<p>Plans change, and sometimes mistakes happen. If for any reason you need to change your destination <br class=\"hidden-xs\" \/>in the middle of a trip, just enter the new destination in the Grab app and let your driver know.<\/p>\n<p>Your total fares will be updated and you\u2019ll be rerouted to your new destination. Please note that this is <br class=\"hidden-xs\" \/><a style=\"text-decoration: underline\" href=\"https:\/\/help.grab.com\/hc\/ms\/360001999827\" target=\"_blank\" rel=\"noopener\">subject to a surcharge<\/a>, and can only be done once per trip.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"changing_destination_step\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-md-10 col-md-push-1 text-center\">\n<h2>Here\u2019s how you can change <br class=\"hidden-xs\" \/>your destination while in transit<\/h2>\n<\/div>\n<div class=\"col-md-10 col-md-push-1\">\n<div id=\"carousel--mobileview--changing_destination\" class=\"carousel carousel--mobileview carousel-fade slide clearfix\">\n<ol class=\"carousel-indicators steps--4 clearfix\">\n<li class=\"\" title=\"\">\n<h4>Step 1<\/h4>\n<p>In your Grab app, tap on your current drop-off location.<\/li>\n<li class=\"active\" title=\"\">\n<h4>Step 2<\/h4>\n<p>Let your driver know you want to change your destination.<\/li>\n<li class=\"\" title=\"\">\n<h4>Step 3<\/h4>\n<p>Enter the new destination &amp; you\u2019ll be shown an updated fare.<\/li>\n<li class=\"\" title=\"\">\n<h4>Step 4<\/h4>\n<p>Confirm the change and ride to your new drop-off point.<\/li>\n<\/ol>\n<div class=\"carousel-inner\">\n<div class=\"item\"><img decoding=\"async\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/8\/2018\/10\/24180849\/changing_destination_Step-1_MY.png\" \/><\/div>\n<div class=\"item active\"><img decoding=\"async\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/8\/2018\/10\/24180851\/changing_destination_Step-2_MY.png\" \/><\/div>\n<div class=\"item\"><img decoding=\"async\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/8\/2018\/10\/24180853\/changing_destination_Step-3_MY.png\" \/><\/div>\n<div class=\"item\"><img decoding=\"async\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/8\/2018\/10\/24180857\/changing_destination_Step-4_MY.png\" \/><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-10 col-md-push-1 text-center\">\n<p>&nbsp;<\/p>\n<p class=\"small\"><i>Applicable for JustGrab, GrabCar, GrabFamily, GrabAssist, GrabCar Plus, 6-seater (Economy), GrabCar (Premium) and GrabCoach.<\/i><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"changing_destination_more_step\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-md-10 col-md-push-1 text-center\">\n<h2>If you need to make more than one stop, <br class=\"hidden-xs\" \/>add an extra stop before you book a ride.<\/h2>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-md-6 col-md-push-1\"><img decoding=\"async\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/8\/2018\/10\/24180810\/RM0470_EDM_Multi-stop-ride_IMG-1_MY.png\" \/><\/div>\n<div class=\"col-md-5\">\n<div class=\"text\">\n<h4>Step 1<\/h4>\n<p>Tap the \u201c+\u201d button next to your first Drop-off location.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-md-10 col-md-push-1\" style=\"height: 60px\"><\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-md-6 col-md-push-1\"><img decoding=\"async\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/8\/2018\/10\/24180812\/RM0470_EDM_Multi-stop-ride_IMG-2_MY.png\" \/><\/div>\n<div class=\"col-md-5\">\n<div class=\"text\">\n<h4>Step 2<\/h4>\n<p>Key in the location of the extra stop and book your ride!<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<section id=\"section-faq-\" class=\"section section--padded section--light section-faq\">\n<div class=\"container\">\n<header>\n<h2>Frequently Asked Questions<\/h2>\n<\/header>\n<div class=\"row\">\n<div class=\"col-xs-12 col-md-10 col-md-offset-1 col-lg-8 col-lg-offset-2\">\n<div id=\"accordion\" class=\"panel-group panel-group--accordion\">\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h5 class=\"panel-title collapsed\" role=\"button\">Can I change my drop-off point with GrabShare?<\/h5>\n<\/div>\n<div id=\"collapse1\" class=\"panel-collapse collapse\" role=\"tabpanel\">\n<div class=\"panel-body\">\n<p>No. For GrabShare, the drop-off points are fixed. Passengers are unable to change their destination after they have requested a ride.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h5 class=\"panel-title collapsed\" role=\"button\">Can I change my drop-off point for bookings with multiple stops?<\/h5>\n<\/div>\n<div id=\"collapse2\" class=\"panel-collapse collapse\" role=\"tabpanel\">\n<div class=\"panel-body\">\n<p>No, you cannot change your drop-off point for bookings with multiple stops.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h5 class=\"panel-title collapsed\" role=\"button\">How many times can I change my drop-off point?<\/h5>\n<\/div>\n<div id=\"collapse3\" class=\"panel-collapse collapse\" role=\"tabpanel\">\n<div class=\"panel-body\">\n<p>You may change your drop-off point only once during your ride. Do inform your Grab Driver before entering your new destination.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h5 class=\"panel-title collapsed\" role=\"button\">I\u2019m shown a new upfront fixed fare after entering my new drop-off point. How is this fare calculated?<\/h5>\n<\/div>\n<div id=\"collapse4\" class=\"panel-collapse collapse\" role=\"tabpanel\">\n<div class=\"panel-body\">\n<p>The fare is based on (1) distance already travelled, (2) the distance to the new drop-off point, (3) any high-demand pricing present at time of original booking, and (4) includes a \u2018Change Drop-Off\u2019 surcharge.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h5 class=\"panel-title collapsed\" role=\"button\">I\u2019m using a promo code for the ride. If I change my drop-off point, will the discount still apply?<\/h5>\n<\/div>\n<div id=\"collapse5\" class=\"panel-collapse collapse\" role=\"tabpanel\">\n<div class=\"panel-body\">\n<p>The GrabRewards points received at the end of the ride will be based on the updated fare.<\/p>\n<p>We will re-validate the promo based on the updated location and fare. If valid, the promo will be applied automatically. You will be informed if the promo is invalid for the updated location and fare. You may then use this promo for another ride.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\">\n<h5 class=\"panel-title collapsed\" role=\"button\">Will the GrabRewards points I receive be based on the previous fare or updated fare?<\/h5>\n<\/div>\n<div id=\"collapse6\" class=\"panel-collapse collapse\" role=\"tabpanel\">\n<div class=\"panel-body\">\n<p>The GrabRewards points received at the end of the ride will be based on the updated fare.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"Now you have more flexibility when you need it Plans change, and sometimes mistakes happen. If for any reason you need to change your destination in the middle of a trip, just enter the new destination in the Grab app and let your driver know. Your total fares will be updated and you\u2019ll be rerouted [&hellip;]","protected":false},"author":351,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[145,23],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/posts\/34326"}],"collection":[{"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/users\/351"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/comments?post=34326"}],"version-history":[{"count":0,"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/posts\/34326\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/media?parent=34326"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/categories?post=34326"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/my\/zh\/wp-json\/wp\/v2\/tags?post=34326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}