{"id":11732,"date":"2017-04-14T18:29:13","date_gmt":"2017-04-14T10:29:13","guid":{"rendered":"https:\/\/www.grab.com\/my\/?p=11732"},"modified":"2017-12-15T14:40:44","modified_gmt":"2017-12-15T06:40:44","slug":"multi-stop-rides-grabcar-economy","status":"publish","type":"post","link":"https:\/\/www.grab.com\/my\/blog\/driver\/multi-stop-rides-grabcar-economy\/","title":{"rendered":"Multiple-Stop Rides for GrabCar (Economy)"},"content":{"rendered":"<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 18pt;color: #00af41;text-decoration: none\">Launch date: 24 April 2017<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 18pt;color: #00af41;text-decoration: none\">What Is It?<\/span><\/p>\n<ul>\n<li style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 14pt;color: #333333;text-decoration: none\">A new functionality that allows passengers to input a second stop into their ride<\/span><\/li>\n<li style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 14pt;color: #333333;text-decoration: none\">Partners can know in advance the locations they need to travel to even before picking up the passenger<\/span><\/li>\n<li style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 14pt;color: #333333;text-decoration: none\">The ride fare takes into account the additional distance covered by the driver<\/span><\/li>\n<li style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 14pt;color: #333333;text-decoration: none\">This feature is for pick up or drop off of passengers only, not for passengers to run errands<\/span><\/li>\n<li style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 14pt;color: #333333\">Not applicable for GrabShare and GrabCar 6-Seater<\/span><\/li>\n<\/ul>\n<hr \/>\n<p style=\"text-align: center;line-height: 1.5\"><img decoding=\"async\" title=\"\" src=\"https:\/\/msmdraft.files.wordpress.com\/2017\/04\/1431_vhbenxeegh.png\" alt=\"\" \/><\/p>\n<p style=\"line-height: 1.5;text-align: left\">*DAX = Driver<\/p>\n<hr \/>\n<p><!--<img decoding=\"async\" title=\"\" src=\"https:\/\/msmdraft.files.wordpress.com\/2017\/04\/1431_fn6p4ygyme.png\" alt=\"\" \/>--><br \/>\n<!--<img decoding=\"async\" title=\"\" src=\"https:\/\/msmdraft.files.wordpress.com\/2017\/04\/1431_dbmggcvd_p.png\" alt=\"\" \/>--><br \/>\n<!--<img decoding=\"async\" title=\"\" src=\"https:\/\/msmdraft.files.wordpress.com\/2017\/04\/1431_qbbek3fo23.png\" alt=\"\" \/>--><br \/>\n<!--<img decoding=\"async\" title=\"\" src=\"https:\/\/msmdraft.files.wordpress.com\/2017\/04\/1431_h6ftbjggqq.png\" alt=\"\" \/>--><br \/>\n<!--<img decoding=\"async\" title=\"\" src=\"https:\/\/msmdraft.files.wordpress.com\/2017\/04\/1431_z6tqas4oix.png\" alt=\"\" \/>--><\/p>\n<hr \/>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 18pt;color: #000000;text-decoration: none\">General FAQ<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: Which services are multi-stop rides enabled for?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 13pt;color: #000000;text-decoration: none\">A: GrabCar, GrabTaxi and Flash Booking (if available).<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: How is the ride fare for a multi-stop ride calculated?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 13pt;color: #000000;text-decoration: none\">A: For fixed fare rides, upfront fare takes the additional distance driven for the extra stop into consideration. There is no need for the driver to add any additional fee. For metered taxis, the ride fare will follow the meter.<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: Will multi-stop rides subjected to surge pricing?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 13pt;color: #000000;text-decoration: none\">A: Yes, multi-stop rides are also subjected to surge pricing (only for fixed fare rides).<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: In which order of the stops should the driver travel to?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 13pt;color: #000000;text-decoration: none\">A: He\/she should travel in the sequence order of the stops (i.e. to the first stop, then the second stop)<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: Can passengers add an extra stop via their app while in transit?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 13pt;color: #000000;text-decoration: none\">A: No, passengers will not be able to add an extra stop via their app while in transit.<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: Can passengers change or edit the extra stop via their app while in transit?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 13pt;color: #000000;text-decoration: none\">A: No, passengers will not be able to change or edit the extra stop via their app while in transit.<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: Can passengers remove the extra stop via their app while in transit?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 13pt;color: #000000;text-decoration: none\">A: No, passengers will not be able to remove the extra stop via their app while in transit.<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: Can the passenger ask me to wait at the extra stop?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 13pt\">A: No. For GrabCar, there should be no wait time at the extra stop, except the time taken for the passenger to be picked-up or dropped-off. If the passenger requires additional waiting time, the passenger should end the trip and book another ride. For metered taxis, the meter will continue running during the wait time.<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: Can promo codes be used to multi-stop rides?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 13pt;color: #000000;text-decoration: none\">A: Yes, promo codes are still applicable as per usual. Do keep a lookout for the \u201cPromo\u201d indication on the Grab driver app.<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: Will a multi-stop ride be counted as one trip, or two trips, towards the calculation of driver incentives?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 13pt;color: #000000;text-decoration: none\">A: A multi-stop ride will only be counted as ONE trip.<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: What is the maximum waiting time at the first stop?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 13pt\">A: Maximum waiting time is 3 minutes.<\/span><\/p>\n<hr \/>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 18pt;color: #000000;text-decoration: none\">Special Cases FAQ (Fixed Fare)<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: What if the passenger wishes to alight from the vehicle and end the trip even before arriving at the first stop?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 13pt;color: #000000;text-decoration: none\">A: The driver has to click on \u201c1ST DROP-OFF\u201d and then \u201c2ND DROP-OFF\u201d to end the trip. The passenger will be charged the full fare of the ride.<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: What if the passenger wishes to end the trip at the first stop, without heading to the second stop?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 13pt;color: #000000;text-decoration: none\">A: The driver has to click on \u201c1ST DROP-OFF\u201d and then \u201c2ND DROP-OFF\u201d to end the trip. The passenger will be charged the full fare of the ride.<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: What if the passenger wishes to end the trip in between the first and second stop? (i.e. driver has yet to reach the second stop)<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 13pt;color: #000000;text-decoration: none\">A: The driver has to click on \u201c2ND DROP-OFF\u201d to end the trip. The passenger will be charged the full fare of the ride.<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: What if the passenger wishes to head directly to the second stop, skipping the first stop?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 13pt;color: #000000;text-decoration: none\">A: The driver has to click on \u201c1ST DROP-OFF\u201d and then \u201c2ND DROP-OFF\u201d to end the trip. The passenger will be charged the full fare of the ride.<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: What if the passenger wishes for the sequences of the stops to be swapped? (i.e. passenger instructs driver to travel to second stop, then to first stop)<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 13pt;color: #000000;text-decoration: none\">A: This is not possible, the driver would have to travel to the first stop and then the second stop, in the sequence as per the booking.<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: What if the passenger wishes to change the first stop, but second stop remains the same?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 13pt;color: #000000;text-decoration: none\">A: This will not be possible. The passenger can choose to end the ride, and make a new booking with the updated locations.<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: What if after the first stop, the passenger wishes to change the second stop?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 13pt;color: #000000;text-decoration: none\">A: This will not be possible. The passenger can choose to end the ride, and make a new booking with the updated locations.<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: What if the passenger wishes to add a third stop in the middle of the trip, before the final destination?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-size: 13pt\">A: This will not be possible. The passenger can choose to end the ride, and make a new booking with the updated locations.<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: bold;font-size: 13pt;color: #00af41;text-decoration: none\">Q: What if the passenger wishes to add a third stop at the end of the trip?<\/span><\/p>\n<p style=\"text-align: left;line-height: 1.5\"><span style=\"font-weight: 400;font-size: 13pt;color: #000000;text-decoration: none\">A: The passenger would have to end the trip at the second stop, and make a new booking.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"Launch date: 24 April 2017 What Is It? A new functionality that allows passengers to input a second stop into their ride Partners can know in advance the locations they need to travel to even before picking up the passenger The ride fare takes into account the additional distance covered by the driver This feature [&hellip;]","protected":false},"author":592,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[21,3],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/posts\/11732"}],"collection":[{"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/users\/592"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/comments?post=11732"}],"version-history":[{"count":3,"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/posts\/11732\/revisions"}],"predecessor-version":[{"id":11828,"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/posts\/11732\/revisions\/11828"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/media?parent=11732"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/categories?post=11732"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/tags?post=11732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}