{"id":125743,"date":"2022-05-27T11:14:54","date_gmt":"2022-05-27T03:14:54","guid":{"rendered":"https:\/\/www.grab.com\/my\/?page_id=125743"},"modified":"2023-04-20T17:14:42","modified_gmt":"2023-04-20T09:14:42","slug":"terms-policies","status":"publish","type":"page","link":"https:\/\/www.grab.com\/my\/paysuite\/terms-policies\/","title":{"rendered":"PaySuite Terms of Service"},"content":{"rendered":"<div class=\"page\" title=\"Page 1\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-weight: 400\">Important \u2013 please read these terms carefully. By using the Service (as defined below), you agree that you have read, understood, accepted and agreed with the Terms of Service. All references to \u201cyou\u201d or \u201cyour\u201d within these Terms of Service also apply to the Merchant\u2019s authorized representative, where applicable. You further agree to the representations made below. If you do not agree to or fall within the Terms of Service and wish to discontinue using the Service, please do not continue using the HPP Platform (as defined below), the Application (as defined below) or the Service.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The Terms of Service stated herein (collectively, the \u201cTerms of Service\u201d or this \u201cAgreement\u201d) constitute a legal agreement between you (the \u201cUser\u201d or \u201cYou\u201d) and <\/span><span style=\"font-weight: 400\">GRABLINK SDN. BHD. <\/span><span style=\"font-weight: 400\">(the \u201cCompany\u201d). Where applicable, the term \u201cUser\u201d or \u201cYou\u201d may also refer to the \u201cMerchant\u201d.<\/span><\/p>\n<p>By using the HPP online platform hosted on <a href=\"http:\/\/paysuite.grab.com\">http:\/\/paysuite.grab.com<\/a> or hosted on any other webpage as provided by the Company or the Grab mobile application supplied to you by the Company\u2019s affiliated company\/ies (the \u201cApplication\u201d), and by downloading, installing or using any associated software supplied by the Company (\u201cthe Software\u201d) which overall purpose is to enable the hosted payment page\u201d platform (the \u201cHPP Platform\u201d and generally, the \u201cService\u201d), you hereby expressly acknowledge and agree to be bound by these Terms of Service, the GrabPay Terms of Service: Payment and Rewards published at <a href=\"https:\/\/www.grab.com\/my\/terms-policies\/payment-rewards\/\">https:\/\/www.grab.com\/my\/terms-policies\/payment-rewards\/<\/a>, and any future amendments and additions to these Terms of Service as published from time to time at <a href=\"https:\/\/www.grab.com\/my\/\">https:\/\/www.grab.com\/my\/<\/a>, the HPP Platform or through the Application, and your continued use of the Service after any such changes, whether or not reviewed by you, shall constitute your consent and acceptance of the revised Terms of Service.<\/p>\n<p><span style=\"font-weight: 400\">The Company will provide one (1) month\u2019s notice of any material changes to these Terms of Service following which your continued use of the Service will be deemed to confirm your acceptance of the revised Terms of Service<\/span><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><span style=\"font-weight: 400\">THE COMPANY IS A PAYMENTS ACQUIRING AND PROCESSING TECHNOLOGY COMPANY WHICH PROVIDES A PAYMENTS PLATFORM FOR MERCHANTS (as defined below)\u00a0 AND USERS TO OBTAIN OR PROCURE PAYMENTS SERVICES. DEPENDING ON THE PAYMENTS SERVICE IN QUESTION, THE SERVICES MAY BE SUPPLIED DIRECTLY BY THE COMPANY OR THROUGH A THIRD PARTY PROVIDER. WHERE THE SERVICE IS PROVIDED BY A THIRD PARTY PROVIDER, THE COMPANY\u2019S ROLE IS MERELY TO LINK THE MERCHANT OR USER WITH SUCH THIRD PARTY PROVIDER. THE COMPANY IS NOT RESPONSIBLE FOR THE ACTS AND\/OR OMISSIONS OF ANY THIRD PARTY PROVIDER, AND ANY LIABILITY IN RELATION TO SUCH SERVICES SHALL BE BORNE BY THE THIRD PARTY PROVIDER. THIRD PARTY PROVIDERS DOES NOT REPRESENT AN AGENT, EMPLOYEE OR STAFF OF THE COMPANY AND THE SOLUTIONS PROVIDED BY THIRD PARTY PROVIDERS SHALL NOT BE DEEMED TO BE PROVIDED BY THE COMPANY.<\/span><\/p>\n<p>1. Use of the HPP Platform<\/p>\n<ul>\n<li>The HPP Platform will offer the following integrated commerce payment services (collectively referred to as the \u201cService\u201d or \u201cServices\u201d) to Users:\n<ul>\n<li>Company\u2019s payment checkout page to enable the collection and remittance of payments for transactions between Company\u2019s merchants or any business entities registered with the Company (the \u201cMerchants\u201d) and Users.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 2\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<ul>\n<li>By utilizing the Service, Users agree that:\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The Company may collect and store payment details of the User, including but not limited to, User\u2019s name, credit or debit card number, card expiration date, billing and shipping address, email and\/or telephone number (the \u201cPayment Details\u201d);<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">If elected by the User (where applicable), the Company may store and remember the Payment Details for future payment checkouts to the Merchant\u00a0 as initiated by the User. User may rescind this election for the Company to store their Payment Details by contacting the Company at paysuite.help@grab.com;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">User is fully responsible for payment transactions with the Merchant\u00a0 including but not limited to, the ordering process and\/or the provision of accurate and authorized Payment Details for the payment transactions for the corresponding goods and\/or services provided by the Merchant ;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The Company shall not be liable in any way for the provision of Merchant\u2019s\u00a0 goods and\/or services (including, but not limited to the terms of order, sale or delivery) to the User, and any matters relating to or arising out of the provision of Merchant\u2019s goods and\/or services shall be referred by the User directly to the Merchant entity;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The Company shall be in no way liable for any unauthorized use of the User\u2019s profiles, accounts or devices to initiate or complete payment transactions with the Merchants. User shall be fully liable in this respect and shall not seek recourse or compensation from the Company in such instances;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The Company will use all reasonable efforts to keep Payment Details and any other transaction information secure in accordance with all applicable laws, in the event such information is stored by the Company; and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The Company shall not be responsible for any interruptions to the Service, including, but not limited to, system failures or other interruptions that may affect the receipt, processing, acceptance, completion or settlement of payment transactions, unless such service interruption arises as a result of the Company\u2019s negligence.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>2. Establishing your Identity<\/p>\n<ul>\n<li>The Company is required to comply with all applicable laws, regulations, notices and guidelines issued by the relevant local government and regulatory authority, including the Financial Services Act 2013 of Malaysia , and various notices, circulars, and guidelines issued by Bank Negara Malaysia (\u201cBNM\u201d).<\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You hereby acknowledge that the Company may collect such data on request, and use such data provided for the purposes of establishing your identity and implementing an ongoing monitoring program to ensure the adherence of the Company, Users and the Merchant to the applicable laws, regulations, notices and guidelines, together with sharing such data internally with its affiliates and with third-party outsourcees (both in Malaysia and overseas), as well as in relation to transfers and reporting of such data and your transactions to the BNM, and such other government or regulatory authority as the Company may deem appropriate or as may be required under any applicable laws, regulations, notices and guidelines.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You agree that you will cooperate in relation to any anti-money laundering and countering terrorism financing screening that is required and to assist the Company in complying with any applicable laws, regulations, notices and guidelines in place.<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 3\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>3. Representations and Warranties<\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">By using the Service, you expressly represent and warrant that you are at least eighteen (18) years of age, legally entitled and have the right, authority and capacity to accept and agree to the Terms of Service. You further confirm that all the information which you provide to the Company shall be true and accurate.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Your use of the Service is for the intended personal use only. You undertake not to authorize others to use your identity, and you may not assign or otherwise transfer your HPP usage rights to any other person or entity. When using the Service, you agree to comply with all applicable laws whether in Malaysia or otherwise in the country, state and city in which you are present while using the Service.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You may only access the Service using authorized means. Where applicable, it is your responsibility to check and ensure that you have downloaded the correct Software for your device. The Company is not liable if you do not have a compatible device or if you have downloaded the wrong version of the Software to your device. The Company reserves the right not to permit you to use the Service should you use the HPP Platform and\/or the Application and\/or the Software with an incompatible or unauthorized device or for purposes other than which the HPP Platform and\/or the Software and\/or the Application is intended to be used.<\/span><\/li>\n<li>By using the HPP Platform and\/or the Software or the Application, you agree that:\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You will only use the Service for lawful purposes;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You will only use the Service for the purpose for which it is intended to be used;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You will not use the HPP Platform and\/or the Application for sending or storing any unlawful material or for any fraudulent or suspicious purposes;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You will not use the Application and\/or the Software to cause nuisance, annoyance, or inconvenience;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You will not use the Service, the Application and\/or the Software for purposes other than obtaining the Service;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You will not impair the proper operation of the network;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You will not try to harm the Service, the Application and\/or the Software in any way whatsoever;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You will not copy, or distribute the Software or other content without written permission from the Company;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You will only use the HPP Platform and\/or the Software and\/or the Application for your own use and will not resell it to a third party;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You will keep secure and confidential your account password or any identification that is provided to you which allows You to access to the Service;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You will provide the Company with proof of identity as it may reasonably request or require;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You agree to provide accurate, current and complete information as required for the Service and undertake the responsibility to maintain and update your information in a timely manner during the term of this Agreement. You acknowledge that if your information is untrue, inaccurate, not current or incomplete in any respect, the Company has the right but not the obligation to terminate this Agreement and your use of the Service at any time with or without notice;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You shall not employ any means to defraud the Company or enrich yourself, through any means, whether fraudulent or otherwise, through any event, promotion or campaign launched by the Company to encourage new usage of the Service by new or existing customers; and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You agree that the Service is provided on a reasonable effort basis.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>4. Taxes<\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You agree that this Agreement shall be subject to all prevailing statutory taxes, duties, fees, charges and\/or costs, however denominated, as may be in force and in connection with any future taxes that may be introduced at any point of time.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You further agree to use your best efforts to do everything necessary and required by the relevant laws to enable, assist and\/or defend the Company to claim or verify any input tax credit, set off, rebate or refund in respect of any taxes paid or payable in connection with the Service supplied under this Agreement.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You agree that details of your HPP usage and all transactions thereunder may be provided on request to any tax authorities either in Malaysia or overseas where the purpose of such request is the lawful payment of tax obligations and\/or the identification of assets for taxation.<\/span><\/li>\n<li><\/li>\n<\/ul>\n<p>5. License Grant &amp; Restrictions<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 4\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<ul>\n<li>The Company is a licensee of GrabTaxi Holdings Pte Ltd (Company No. 201316157E, having its registered address at 3 Media Close, #01-03\/06, Singapore 138498) in relation to the HPP Platform and\/or the Application.<\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The Company, its affiliates and its licensors including GrabTaxi Holdings Pte. Ltd., where applicable hereby grant you a revocable, non-exclusive, non-transferable, non-assignable, personal, limited license to use the HPP Platform and\/or the Application and\/or the Software, subject to the Terms of Service herein. All rights not expressly granted to you are reserved by the Company and its licensors.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You hereby agree that you shall not:<\/span>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the HPP Platform and\/or the Application and\/or the Software in any way;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">modify or make derivative works based on the HPP Platform and\/or the Application and\/or the Software;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">create internet \u201clinks\u201d to the HPP Platform and\/or the Application or \u201cframe\u201d or \u201cmirror\u201d the Software on any other server or wireless or internet-based device;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">reverse engineer or access the Software in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the HPP Platform and\/or the Application and\/or the Software, or (c) copy any ideas, features, functions or graphics of the HPP Platform and\/or the Application and\/or the Software;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and\/or performance of the HPP Platform and\/or the Application and\/or the Software;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">use any robot, spider, site search\/retrieval application, or other manual or automatic device or process to retrieve, index, \u201cdata mine\u201d, or in any way reproduce or circumvent the navigational structure or presentation of the Service or its contents;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights; or<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">remove any copyright, trademark or other proprietary rights notices contained in the Service.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You may use the Software and\/or the HPP Platform and\/or the Application only for the intended commercial purposes and shall not use the Software, the HPP Platform and\/or the Application to:<\/span>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">send spam or otherwise duplicative or unsolicited messages;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including but not limited to materials harmful to children or violative of third party privacy rights;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">send material containing software viruses, worms, trojan horses or other harmful computer code, files, scripts, agents or programs;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">interfere with or disrupt the integrity or performance of the HPP Platform and\/or the Software and\/or the Application or the data contained therein;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">attempt to gain unauthorized access to the HPP Platform and\/or the Software and\/or the Application or its related systems or networks;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity; or<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">engage in any conduct that could possibly damage the Company\u2019s reputation or amount to being disreputable.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 5\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>6. Intellectual Property Ownership<\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The Company and its affiliates, where applicable, shall own all right, title and interest, including all related intellectual property rights, in and to the HPP Platform and\/or the Software and\/or the Application and by extension, the Service and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Service.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">These Terms of Service do not constitute a sale agreement and do not convey to you any rights of ownership in or related to the Service, the Software and\/or the Application, or any intellectual property rights owned by the Company and\/or its licensors.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The Company\u2019s name, the Company\u2019s logo, the Service, the Software and\/or the Application and the third-party merchants or transportation providers\u2019 logos and the product names associated with the HPP Platform and\/or the Software and\/or the Application are trademarks of the Company and\/or its affiliates or third parties, and no right or license is granted to use them.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">For the avoidance of doubt, the term the \u201cHPP Platform\u201d and\/or the \u201cSoftware\u201d and the \u201cApplication\u201d herein shall include its respective components, processes and design in its entirety.<\/span><\/li>\n<\/ul>\n<p>7. Data Privacy and Personal Data Protection<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 6\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The Company collects and processes your Personal Data in accordance with its Privacy Notice found at <a href=\"https:\/\/www.grab.com\/my\/terms-policies\/privacy-policy\/\">https:\/\/www.grab.com\/my\/terms-policies\/privacy-policy\/<\/a>. The Privacy Notice applies to the Service and its terms are made a part of this Agreement by this reference.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Where applicable, you agree and consent to the Company, its subsidiaries and any of its affiliate companies collecting, using, processing and disclosing Personal Data as further described in our Privacy Notice.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You acknowledge that Personal Data may be transferred, processed and stored outside of the User\u2019s country of residence, and that User\u2019s data (including Personal Data) may be subject to disclosure as and when required by applicable law.<\/span><\/li>\n<\/ul>\n<p>8. Third Party Interactions<\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">During use of the Service, you may enter into correspondence with, purchase or utilize goods and\/or services from, or participate in promotions of third-party providers, advertisers or sponsors showing their goods and\/or services through the Service, the Software and\/or the Application. This includes, but is not limited to, third party payment processing services involved in the provision of the HPP Platform or associated services.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The Company and its affiliates and licensors shall have no liability, obligation or responsibility for any such correspondence, purchase, transaction or promotion between you and any such third-party.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The Company does not endorse any applications or sites on the Internet that are linked through the Service, the Application and\/or the Software, and in no event, shall the Company, its licensors or the Group be responsible for any content, products, services or other materials on or available from such sites or third-party providers.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The Company provides the Service to you pursuant to the Terms of Service. You recognize, however, that certain third-party merchants or transportation providers, goods and\/or services may require your agreement to additional or different terms of use prior to your use of or access to such goods or services, and the Company is not a party to and disclaims any and all responsibility and\/or liability arising from such agreements between you and the third-party providers.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You further agree that where the Service is provided to you in conjunction with goods and\/or services from third-party service providers, you agree to any sharing of your data between the third-party service providers and the Company, as may be necessary in order to provide the Service to you.<\/span><\/li>\n<\/ul>\n<p>9. Indemnification<\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">By agreeing to the Terms of Service upon using the Service, you agree that you shall defend, indemnify and hold the Company, its licensors and each such party\u2019s parent organizations, subsidiaries, affiliates, officers, directors, members, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys\u2019 fees and costs and\/or regulatory action) arising out of or in connection with:<\/span>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">your use of the Service, the Software and\/or the Application in your dealings with the third-party merchants, transportation providers, third party providers, partners, advertisers and\/or sponsors;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">your violation or breach of any of the Terms of Service or any applicable law or regulation, whether or not referenced herein;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">your violation of any rights of any third party;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">your misuse of the Service, the Software and\/or the Application.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 7\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>10. Limitation of Liability<\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">To the extent permissible by law, the Company makes no representation, warranty or guarantee as to the reliability, timeliness, quality, suitability, availability, accurate or completeness of the Service, the Application and\/or the Software.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">To the extent permissible by law, the Company does not represent or warrant that:<\/span>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The use of the Service, the Application and\/or the Software will be secure, timely, uninterrupted or error-free or operate in combination with any other hardware, software, system or data;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The Service will meet your requirements or expectations;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Any stored data will be accurate or reliable;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The quality of any products, services, information or another material purchased or obtained by you through the HPP Platform and\/or the Application will meet your requirements or expectations;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Errors or defects in the HPP Platform and\/or the Application and\/or the Software will be corrected; or<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The HPP Platform and\/or the Application or the Server that make the application or Service available are free of viruses or other harmful components.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The Service is provided to you strictly on an \u201cas is\u201d basis.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">All conditions, representations and warranties, whether express, implied, statutory or other, including without limitation, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third party rights, are here excluded and disclaimed to the highest and maximum extent allowed under<\/span><span style=\"font-weight: 400\"> Malaysia <\/span><span style=\"font-weight: 400\">law.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The Service, the Application and\/or the Software may be subject to limitations, delays and other problems inherent in the use of the internet and electronic communications including the device used by you being faulty, not connected, out of range of mobile signals or functioning incorrectly. The Company is not responsible for any delays, delivery failures, damages or losses resulting from such problems.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">To the fullest extent permitted by law, the Company shall not be liable for any claim, loss, damage, data loss, costs or expenses incurred (whether direct or consequential), suffered or sustained by you arising from or in connection with your use of the Service, the Application and\/or the Software.<\/span><\/li>\n<\/ul>\n<p>11. Termination<\/p>\n<ul>\n<li>Either the Company or you may terminate this Agreement on one month\u2019s notice in writing to the other. User shall immediately cease use of the Service upon service of the notice of termination to the Company.<\/li>\n<li>You hereby agree that this Agreement shall terminate immediately in the event that you are:<\/li>\n<li>\n<ul>\n<li>declared bankrupt, insolvent or enter into liquidation or such other scheme of arrangement or administration; or<\/li>\n<li>found in default of your debt obligations to a licensed bank by a Malaysian court;<\/li>\n<li>deceased.<\/li>\n<\/ul>\n<\/li>\n<li>In the event of any of the above, the Company reserves the right to deal with any such trustee, executive or representative of the Malaysian courts as in its sole discretion it considers appropriate in relation to the administration of any outstanding balance monies held with the Company.<\/li>\n<li>You hereby agree that the Company is entitled to terminate this Agreement immediately in the event that you are found to be in breach of any of the terms stipulated in this Agreement.<\/li>\n<\/ul>\n<p>12. Notices<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 8\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<ul>\n<li>The Company may give notice by means of a general notice on the HPP Platform, the Application, or by electronic mail to your email address in the records of the Company, or by written communication sent by registered mail or pre-paid post to your address in the record of the Company. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by registered mail or pre-paid post) or 1 hour after sending (if sent by email).<\/li>\n<li>You may give notice to the Company (such notice shall be deemed given when received by the Company) by letter sent by courier or registered mail to the Company using the contact details as provided in the HPP Platform or the Application.<\/li>\n<\/ul>\n<p>13. Assignment<\/p>\n<ul>\n<li>This Agreement as constituted by the Terms of Service as modified from time to time may not be assigned by you without the prior written approval of the Company but may be assigned without your consent by the Company.<\/li>\n<li>Any purported assignment by you in violation of this section shall be void.<\/li>\n<\/ul>\n<p>14. General<\/p>\n<ul>\n<li>This Agreement shall be governed by Malaysian law, without regard to the choice or conflicts of law provisions of any jurisdiction, and any disputes, actions, claims or causes of action arising out of or in connection with the Terms of Service or the Service shall be referred to the Malaysian Asian Arbitration Centre (\u201cA IAC\u201d), inaccordance with the Rules of the A IAC as modified or amended from time to time (the \u201cRules\u201d) by a sole arbitrator appointed by the mutual agreement of the parties (the \u201cArbitrator\u201d). If parties are unable to agree on an arbitrator, the Arbitrator shall be appointed by the Director of A IAC in accordance with the Rules. The seat and venue of the arbitration shall be Malaysia , in the English language and the fees of the Arbitrator shall be borne equally by the parties, provided that the Arbitrator may require that such fees be borne in such other manner as the Arbitrator determines is required in order for this arbitration clause to be enforceable under applicable law.<\/li>\n<li>No joint venture, partnership, employment, or agency relationship exists between you, the Company or any third-party provider as a result of the Terms of Service or use of the Service.<\/li>\n<li>If any provision of the Terms of Service is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. This shall, without limitation, also apply to the applicable law and jurisdiction as stipulated above.<\/li>\n<li>The failure of the Company to enforce any right or provision in the Terms of Service shall not constitute a waiver of such right or provision unless acknowledged and agreed to by the Company in writing.<\/li>\n<li>The Terms of Service comprises the entire agreement between you and the Company and supersedes all prior or contemporaneous negotiations or discussions, whether written or oral (if any) between the parties regarding the subject matter contained herein.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 9\">\n<div class=\"layoutArea\">\n<div class=\"column\"><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"Important \u2013 please read these terms carefully. By using the Service (as defined below), you agree that you have read, understood, accepted and agreed with the Terms of Service. All references to \u201cyou\u201d or \u201cyour\u201d within these Terms of Service also apply to the Merchant\u2019s authorized representative, where applicable. You further agree to the representations [&hellip;]","protected":false},"author":1029,"featured_media":0,"parent":125741,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/pages\/125743"}],"collection":[{"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/users\/1029"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/comments?post=125743"}],"version-history":[{"count":7,"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/pages\/125743\/revisions"}],"predecessor-version":[{"id":154397,"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/pages\/125743\/revisions\/154397"}],"up":[{"embeddable":true,"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/pages\/125741"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/my\/wp-json\/wp\/v2\/media?parent=125743"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}