{"id":15440,"date":"2017-06-07T22:38:51","date_gmt":"2017-06-07T14:38:51","guid":{"rendered":"https:\/\/www.grab.com\/my\/?p=15440"},"modified":"2017-08-31T21:45:53","modified_gmt":"2017-08-31T13:45:53","slug":"suregrab","status":"publish","type":"post","link":"https:\/\/www.grab.com\/my\/ms\/blog\/suregrab\/","title":{"rendered":"We guarantee that you will get a ride, or your next one is free!"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Sick of driving in circles for a parking spot?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Tired of paying expensive parking fees?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Why not join thousands of commuters who\u2019ve said goodbye to the misery of parking, with <strong><span style=\"color: #00b13f\">Grab&#8217;s 100% Ride Guarantee<\/span><\/strong><\/span>!<\/p>\n<p>Yes, that&#8217;s right, this means that when you need a Grab, you get a Grab.<\/p>\n<p><span style=\"font-weight: 400\">The 100% Ride Guarantee is now available in <strong><em>more<\/em> areas<\/strong> in Klang Valley, Johor Bahru, Kota Kinabalu, Melaka, and Penang as follow:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"1043\" height=\"381\" class=\"alignnone size-full wp-image-15782\" src=\"https:\/\/www.grab.com\/my\/wp-content\/uploads\/sites\/8\/2017\/06\/project-alpha-areas-corrected.jpg\" alt=\"\" srcset=\"https:\/\/www.grab.com\/my\/wp-content\/uploads\/sites\/8\/2017\/06\/project-alpha-areas-corrected.jpg 1043w, https:\/\/www.grab.com\/my\/wp-content\/uploads\/sites\/8\/2017\/06\/project-alpha-areas-corrected-250x91.jpg 250w, https:\/\/www.grab.com\/my\/wp-content\/uploads\/sites\/8\/2017\/06\/project-alpha-areas-corrected-768x281.jpg 768w, https:\/\/www.grab.com\/my\/wp-content\/uploads\/sites\/8\/2017\/06\/project-alpha-areas-corrected-700x256.jpg 700w, https:\/\/www.grab.com\/my\/wp-content\/uploads\/sites\/8\/2017\/06\/project-alpha-areas-corrected-120x44.jpg 120w\" sizes=\"(max-width: 1043px) 100vw, 1043px\" \/><\/p>\n<p><strong>OR\u00a0you could check if your area is covered in this <a href=\"https:\/\/drive.google.com\/open?id=1ZBU4T3NIR0kkjKDWAjI7xsqG4OI&amp;usp=sharing\">map<\/a>.<\/strong><\/p>\n<p>But wait, what if I need a Grab and I DON&#8217;T get a Grab?<b>\u00a0<\/b>Well if that happens, <span style=\"color: #00b13f\">your next ride is free<\/span>! (up to RM8)<span style=\"color: #99cc00\">\u00a0<\/span><\/p>\n<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<\/p>\n<h2><\/h2>\n<h2><span style=\"font-size: 24pt\"><b>Continue to enjoy amazing discounts with\u00a0<\/b><\/span><span style=\"font-weight: 400;font-size: 24pt\"><strong><span style=\"color: #008000\">SUREGRAB<\/span><\/strong><\/span><b>!<\/b><\/h2>\n<p><span style=\"font-weight: 400\">From 20th &#8211; 22nd June, finish your last minute Raya shopping with Grab.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Enjoy RM6 OFF x 10\u00a0GrabCar rides to the malls or bazaars\u00a0with the code <\/span><b>SUREGRAB<\/b><b>, <\/b><span style=\"font-weight: 400\">available nationwide!<\/span><\/p>\n<p><b>SUREGRAB RM 6 OFF x 10\u00a0Promo Terms &amp; Conditions<\/b><span style=\"font-weight: 400\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Valid between 20-22 June 2017, from 9AM to 5PM only.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Maximum of 60,000 redemption per day; for both Cash\/Debit or Credit card<\/span><\/li>\n<li style=\"font-weight: 400\">Valid for GrabCar and GrabShare<strong>\u00a0<\/strong><\/li>\n<\/ul>\n<p><a href=\"https:\/\/grab.onelink.me\/2695613898?pid=landingpage&amp;c=MY_0000_ALL_PAX_GC_ALL_070617_LandingPage_MY174WPDSUREGRAB&amp;af_dp=grab%3A%2F%2Fopen%3FscreenType%3DBOOKING&amp;af_web_dp=https%3A%2F%2Fwww.grab.com%2Fmy%2Fblog%2Fsuregrab%2F\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-9076 size-medium\" src=\"https:\/\/www.grab.com\/my\/wp-content\/uploads\/sites\/8\/2017\/02\/book-button-300x101-300x101-1-250x84-250x84.png\" alt=\"\" width=\"250\" height=\"84\" srcset=\"https:\/\/www.grab.com\/my\/wp-content\/uploads\/sites\/8\/2017\/02\/book-button-300x101-300x101-1-250x84.png 250w, https:\/\/www.grab.com\/my\/wp-content\/uploads\/sites\/8\/2017\/02\/book-button-300x101-300x101-1-250x84-120x40.png 120w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong><span style=\"text-decoration: underline\">Grab&#8217;s 100% Ride Guarantee Terms &amp; Conditions:<\/span><\/strong><\/p>\n<ul>\n<li>Grab&#8217;s 100% Ride Guarantee is not applicable between the\u00a022nd &#8211; 30th June 2017 &amp; 31 August 2017 &#8211; 4 September 2017.<\/li>\n<li>Grab&#8217;s 100% Ride Guarantee is valid until 8th September 2017<\/li>\n<li>Grab&#8217;s 100% Ride Guarantee is\u00a0only applicable between 8am &#8211; 8pm.<\/li>\n<li>Fulfillment of SMS containing free ride code is within 72 hours\u00a0when you receive the message \u201cSorry, we couldn\u2019t find you a driver\u201d and\/or \u201cSorry! Our drivers seem busy\u201d 2 consecutive times\u00a0in your app for bookings made within the location stated.<\/li>\n<li>Free rides are limited to 10 rides per passenger when you do not get assigned a driver in the locations stated during the campaign period.<\/li>\n<li>A maximum of 1 promo code per day will be provided to each eligible passenger.<\/li>\n<li>Only applicable to GrabCar rides booked in the locations stated.<\/li>\n<\/ul>\n<h4><span style=\"text-decoration: underline\"><strong>SUREGRAB RM 8 off x 8 rides Promo terms &amp; conditions:<\/strong><\/span><\/h4>\n<ul>\n<li>Valid between <strong>8-12 June 2017<\/strong>, except from 6am &#8211; 9am and 6pm &#8211; 9pm<\/li>\n<li>Applicable for GrabCar nationwide.<\/li>\n<li>Applicable for GrabShare.<\/li>\n<li>Maximum of 60,000 redemption per day; for both Cash\/Debit or Credit card<\/li>\n<li>Not applicable for KLIA\/KLIA2\u00a0rides.<\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline\"><b>SUREGRAB RM 6 OFF x 10\u00a0Promo Terms &amp; Conditions<\/b><span style=\"font-weight: 400\">:<\/span><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Valid between 13-19 June 2017, except from 6am \u2013 9am and 5pm \u2013 8pm<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Maximum of 60,000 redemption per day; for both Cash\/Debit or Credit card<\/span><\/li>\n<li style=\"font-weight: 400\">Valid for GrabCar and GrabShare<strong>\u00a0<\/strong><\/li>\n<\/ul>\n<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<\/p>\n<h4><strong><span style=\"text-decoration: underline\">FAQ: 100% Ride Guarantee<\/span><\/strong><\/h4>\n<ol>\n<li style=\"list-style-type: decimal\">\n<p dir=\"ltr\"><strong>Why do you say it\u2019s 100% guarantee when I did not get a ride in my area [e.g. Taman Desa\/ Sri Petaling]?<br \/>\n<\/strong>100% ride guarantee only applies to specific locations.\u00a0<em>However,<\/em> please be assured that we are working very hard to increase the no. of drivers within your area.<\/p>\n<\/li>\n<li style=\"list-style-type: decimal\">\n<p dir=\"ltr\"><strong>Why do you say it\u2019s a FREE ride when it\u2019s only RM8?<br \/>\n<\/strong>Based on our rates, RM8 is sufficient to cover up to 5km driving distance with GrabCar.<\/p>\n<\/li>\n<li style=\"list-style-type: decimal\">\n<p dir=\"ltr\"><strong>Why are only those areas covered? Are you going to expand the 100% ride guarantee to any areas after this?<br \/>\n<\/strong>We will definitely consider expanding to areas with exceptionally good demand. So, keep riding with Grab and the next area under our 100% Ride Guarantee could be yours!<\/p>\n<\/li>\n<li style=\"list-style-type: decimal\">\n<p dir=\"ltr\"><strong>How do I know if I\u2019m eligible to get my FREE ride?<br \/>\n<\/strong>You will receive an SMS with your unique promo code (worth RM8) in it, within 72 hours.<\/p>\n<\/li>\n<li style=\"list-style-type: decimal\">\n<p dir=\"ltr\"><strong>I tried booking twice in a day and did not get a ride either time, why did I not get my FREE ride?<\/strong><\/p>\n<p>There could be a few reasons for this.<\/p>\n<p dir=\"ltr\">\u00a0 \u00a0 Possibility 1: You\u00a0did not book within 8am &#8211; 8pm (time of unallocation).<br class=\"kix-line-break\" \/>\u00a0\u00a0\u00a0\u00a0Possibility 2: You did not book within the same location (e.g. 1st unallocation in Bangsar, 2nd unallocation in \u00a0TTDI).<br class=\"kix-line-break\" \/>\u00a0\u00a0\u00a0\u00a0Possibility 3: You may have booked once on GrabCar and another time on GrabTaxi or\u00a0other Grab platforms.<br class=\"kix-line-break\" \/>\u00a0\u00a0\u00a0\u00a0Possibility 4: Your location may be just outside of our boundary areas.<\/p>\n<\/li>\n<li style=\"list-style-type: decimal\">\n<p dir=\"ltr\"><strong>I keep seeing the driver names change while booking, do I get a free ride because of that?<br \/>\n<\/strong>No, you need to see the message \u201cSorry, we couldn\u2019t find you a driver\u201d OR \u201cSorry! Our drivers seem busy\u201d at least 2 times. If the drivers&#8217; name keeps changing, it just means that the app is still trying to find you a driver within the reasonable time. <em>(reasonable time = within 1 minute of trying)<\/em><\/p>\n<\/li>\n<\/ol>\n<h4><strong><span style=\"text-decoration: underline\">FAQ: RM6 off x 10 GrabCar rides<\/span><\/strong><\/h4>\n<ol>\n<li style=\"list-style-type: decimal\">\n<p dir=\"ltr\"><strong>Where can I use my promo code for RM6 x 10 rides?<br \/>\n<\/strong>You can use it anywhere in Malaysia on GrabCar (Economy).<\/p>\n<\/li>\n<li style=\"list-style-type: decimal\">\n<p dir=\"ltr\"><strong>Can I pay with cash\/card?<br \/>\n<\/strong>Yes, you can pay with either cash or card.<\/p>\n<\/li>\n<li style=\"list-style-type: decimal\">\n<p dir=\"ltr\"><strong>When is the promo period for this?<br \/>\n<\/strong>The RM6 x 10 rides is valid from 20th &#8211; 22nd 2017<\/p>\n<\/li>\n<li style=\"list-style-type: decimal\"><strong>Why does my promo code not work?<br \/>\n<\/strong>We have a daily cap of 60,000 redemption. Please try again tomorrow.<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"Sick of driving in circles for a parking spot?\u00a0 Tired of paying expensive parking fees?\u00a0 Why not join thousands of commuters who\u2019ve said goodbye to the misery of parking, with Grab&#8217;s 100% Ride Guarantee! Yes, that&#8217;s right, this means that when you need a Grab, you get a Grab. The 100% Ride Guarantee is now [&hellip;]","protected":false},"author":267,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[23],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/my\/ms\/wp-json\/wp\/v2\/posts\/15440"}],"collection":[{"href":"https:\/\/www.grab.com\/my\/ms\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grab.com\/my\/ms\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/my\/ms\/wp-json\/wp\/v2\/users\/267"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/my\/ms\/wp-json\/wp\/v2\/comments?post=15440"}],"version-history":[{"count":3,"href":"https:\/\/www.grab.com\/my\/ms\/wp-json\/wp\/v2\/posts\/15440\/revisions"}],"predecessor-version":[{"id":21036,"href":"https:\/\/www.grab.com\/my\/ms\/wp-json\/wp\/v2\/posts\/15440\/revisions\/21036"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/my\/ms\/wp-json\/wp\/v2\/media?parent=15440"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grab.com\/my\/ms\/wp-json\/wp\/v2\/categories?post=15440"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grab.com\/my\/ms\/wp-json\/wp\/v2\/tags?post=15440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}