{"id":99372,"date":"2021-08-25T17:56:45","date_gmt":"2021-08-25T09:56:45","guid":{"rendered":"https:\/\/www.grab.com\/my\/?page_id=99372"},"modified":"2021-09-01T19:06:41","modified_gmt":"2021-09-01T11:06:41","slug":"grouped-order-update-eng","status":"publish","type":"page","link":"https:\/\/www.grab.com\/my\/ms\/grouped-order-update-eng\/","title":{"rendered":"Grouped Order Update &#8211; ENG"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"99372\" class=\"elementor elementor-99372\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4b435ec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4b435ec\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0f13c25\" data-id=\"0f13c25\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4333fc0 elementor-widget elementor-widget-heading\" data-id=\"4333fc0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-xl\">Better Efficiency With Grouped Orders\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c91a9e elementor-widget elementor-widget-heading\" data-id=\"0c91a9e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Fewer cancelled orders for consumers, better earnings for delivery-partners!<br><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c9ef70a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c9ef70a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a8741fc\" data-id=\"a8741fc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4350ba4 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"4350ba4\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.grab.com\/my\/grouped-order-update-bm\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Click here for Bahasa Melayu version<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f95c8f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f95c8f6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-490d3c4\" data-id=\"490d3c4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-96124a4 elementor-widget elementor-widget-text-editor\" data-id=\"96124a4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span>\u00a0<\/span><\/p><p><span>In recent feedback sessions, delivery-partners (car &amp; bike) like you have shared concerns about how <\/span><b>fares<\/b><span> are calculated for <\/span><b>grouped orders<\/b><span> in services such as GrabFood, GrabMart and GrabExpress 4 Hours.<\/span><\/p><p><span style=\"font-weight: 400\">Read more to understand how grouped order fares are calculated, and how grouping helps increase your overall earnings while reducing the number of cancelled orders for consumers.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-32bb5e7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"32bb5e7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3002bce\" data-id=\"3002bce\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a76a2f4 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a76a2f4\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5e80c3f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e80c3f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-01f061e\" data-id=\"01f061e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ff28ec elementor-widget elementor-widget-heading\" data-id=\"3ff28ec\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">How are fares calculated?\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f8a3f78 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f8a3f78\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-edeb565\" data-id=\"edeb565\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a74ddb6 elementor-widget elementor-widget-text-editor\" data-id=\"a74ddb6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">For all orders, grouped or individual, Grab calculates fares based on the <\/span><b>distance travelled<\/b><span style=\"font-weight: 400\"> and <\/span><b>time needed<\/b><span style=\"font-weight: 400\"> to complete the orders.<\/span><\/p><p><span style=\"font-weight: 400\">Fares for <\/span><b>individual<\/b> <b>orders<\/b><span style=\"font-weight: 400\"> are calculated as the higher of:<\/span><\/p><ul><li><em>Base fare + distance fare<\/em><\/li><li><em>Minimum fare<\/em><\/li><\/ul><p>Fares for <b>grouped orders<\/b> are calculated as the higher of:<\/p><ul><li><i><span style=\"font-weight: 400\">Base fare + distance fare + grouped order bonus<\/span><\/i><\/li><li><em><span style=\"font-weight: 400\">Minimum fare (applied to the entire group, not to each individual order in the group)<\/span><\/em><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e66c5bb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e66c5bb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-464e97e\" data-id=\"464e97e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a8dec41 elementor-widget elementor-widget-image\" data-id=\"a8dec41\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1400\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/8\/2021\/09\/01190603\/Grouped_Order_EN.jpeg\" class=\"attachment-full size-full wp-image-100014\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8f53f1a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8f53f1a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-770997c\" data-id=\"770997c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5482595 elementor-widget elementor-widget-spacer\" data-id=\"5482595\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-497fa7e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"497fa7e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8949723\" data-id=\"8949723\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0277bd8 elementor-widget elementor-widget-heading\" data-id=\"0277bd8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Example fare calculation\n\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e4477da elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e4477da\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-df50052\" data-id=\"df50052\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-741bb70 elementor-widget elementor-widget-image\" data-id=\"741bb70\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"935\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/8\/2021\/08\/25173534\/dax_batch_infographics.jpg\" class=\"attachment-large size-large wp-image-99373\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2608e8d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2608e8d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a3efbfe\" data-id=\"a3efbfe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d1dfc2a elementor-widget elementor-widget-text-editor\" data-id=\"d1dfc2a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">In this example, by completing the grouped order, delivery-partner will earn RM4 more than the individual order for:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">the additional 2KM the delivery-partner needs to travel<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">the additional waiting time for the 2nd order (via grouped order bonus)<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Delivery-partners completing grouped orders stand to earn more throughout the day as they are able to complete more orders in less time. This is because:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">In grouped orders, some parts of each order\u2019s journey overlap. This allows delivery-partner to complete more jobs in a single journey.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">In grouped orders for GrabFood, delivery-partners usually <\/span><b>spend less time waiting<\/b><span style=\"font-weight: 400\"> at the merchant compared to individual orders. This is because the merchant typically prepares the first and the second order at the same time.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">We strive to ensure that, on average, you earn more for every minute you spend on grouped orders than on individual orders. We do this by adjusting the grouped order bonus and by continuously improving our grouping system.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ff3d792 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ff3d792\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9feffdf\" data-id=\"9feffdf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c7c4df elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7c7c4df\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-690f2d3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"690f2d3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a0acd2f\" data-id=\"a0acd2f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-553c04f elementor-widget elementor-widget-text-editor\" data-id=\"553c04f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><em>Kindly be reminded that all members of the Grab community are required to follow the <a href=\"https:\/\/www.grab.com\/my\/terms-policies\/code-of-conduct-driver\/\">Code of Conduct<\/a>\u00a0and <a href=\"https:\/\/www.grab.com\/my\/terms-policies\/transport-delivery-logistics\/\">Terms of Services.<\/a><\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"Better Efficiency With Grouped Orders Fewer cancelled orders for consumers, better earnings for delivery-partners! Click here for Bahasa Melayu version \u00a0 In recent feedback sessions, delivery-partners (car &amp; bike) like you have shared concerns about how fares are calculated for grouped orders in services such as GrabFood, GrabMart and GrabExpress 4 Hours. Read more to [&hellip;]","protected":false},"author":713,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/www.grab.com\/my\/ms\/wp-json\/wp\/v2\/pages\/99372"}],"collection":[{"href":"https:\/\/www.grab.com\/my\/ms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.grab.com\/my\/ms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.grab.com\/my\/ms\/wp-json\/wp\/v2\/users\/713"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grab.com\/my\/ms\/wp-json\/wp\/v2\/comments?post=99372"}],"version-history":[{"count":39,"href":"https:\/\/www.grab.com\/my\/ms\/wp-json\/wp\/v2\/pages\/99372\/revisions"}],"predecessor-version":[{"id":100017,"href":"https:\/\/www.grab.com\/my\/ms\/wp-json\/wp\/v2\/pages\/99372\/revisions\/100017"}],"wp:attachment":[{"href":"https:\/\/www.grab.com\/my\/ms\/wp-json\/wp\/v2\/media?parent=99372"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}