These emails will be sent to :
- Email of Owner (Authorized Representative) for Business Owner Role
*Note: The business owner role will be created for merchants with single stores only. Business owner role for merchants with multiple stores will be created in the coming months, for an enhanced experience - Email of Store/Outlet for Store Manager and/or Cashier role
Please follow the instructions in the email to login with the new username and temporary password for each user role. You will be asked to reset the password at the first-time login.
If you do not login with the temporary password within 3 days, go to the GrabMerchant App, click on “Forgot Password” and input your username to retrieve a new temporary password.