GrabSupermarket KV_In-App

All your grocery needs, delivered by GrabSupermarket 🍅🥦🧻🧴🛒

We’re changing the supermarket as we know it with GrabSupermarket, your favourite new way to shop for groceries. Now you’ll be able to get everything you need delivered the very next day, with zero delivery fees.

Why GrabSupermarket?

How to shop on GrabSupermarket:

FAQs:

GrabSupermarket is Grab’s first full-sized supermarket in Malaysia. During the pilot, GrabSupermarket will only be available for consumers in Petaling Jaya.

Step 1: Open the Grab app and tap on ‘Mart’
Step 2: Search for ‘GrabSupermarket’
Step 3: Choose your preferred delivery slot
Step 4: Select the items you want to order, with everything from fresh items to toilet paper
Step 5: Check out and wait for your order to arrive the next day with zero delivery fees!

You may place your order between 7am–9.30pm; with next-day delivery from 7.30pm–10pm.

You may select your preferred delivery slot between 7.30pm–10pm on GrabSupermarket’s main page or during checkout.  

Maximum advanced period: 7 days
Minimum advanced period: 24 hours

Next-day delivery ensures you receive freshly picked produce, with everything sourced and delivered to your doorstep within 24 hours. No items are held in storage.

You will find all types of food items including fresh, dry, frozen and everyday non-food essentials, just like any other supermarket.

All halal-certified items will have a JAKIM Halal stamp in the menu picture and in the product description.

Zero delivery fees. There is an RM800 cap to your total basket

 
It’s a fee that is applied for orders less than the minimum order amount. However, if you would like to have the fee removed, you may add more items to match the minimum order amount.

You will only be charged when the order is delivered to you. If some items go out of stock after you placed the order, Grab will notify you and edit the order to remove the unavailable items.

 

Yes, you may contact our Help Centre to cancel your scheduled order 24 hours before the scheduled delivery time. 

For example, you made your order on Tuesday 10 Nov, and it’s scheduled to arrive on Wednesday 11 Nov at 9pm. Cancellation must be made on Tuesday 10 Nov before 8.59pm.

Simply click on the Activity tab in your Grab app to view your order status.

 

Unfortunately, we are unable to edit your scheduled order. If you wish to cancel your order, you may contact our Help Centre. If you missed some items on your order, fret not—you can always place another order!

 

Don’t worry, if the items you ordered earlier are out of stock, Grab will edit your order and remove the unavailable items from your order. You will be notified before we remove the unavailable items from your order. If you wish to cancel the entire order, you may contact our Help Centre.