GrabSupermarket KV_In-App

All your grocery needs, delivered by GrabSupermarket 🍅🥦🧻🧴🛒

We’re changing the supermarket as we know it with GrabSupermarket, your favourite new way to shop for groceries. Now you’ll be able to get everything you need delivered the very next day, with zero delivery fees.

Why GrabSupermarket?

How to shop on GrabSupermarket:

FAQs:

GrabSupermarket is Grab’s first full-sized supermarket in Malaysia. During the pilot, GrabSupermarket will only be available for consumers in Petaling Jaya.

GrabSupermarket (Next-Day Delivery): scheduled-only grocery delivery service with zero delivery fees

GrabSupermarket (Instant Delivery): express grocery delivery service fulfilled instantly at the standard GrabMart delivery fee

We currently deliver to selected areas as listed below:

  1. Petaling Jaya
  2. Mont Kiara
  3. Bangsar
  4. Subang Jaya

Step 1: Open the Grab app and tap on ‘Mart’
Step 2: Search for ‘GrabSupermarket’
Step 3: Select GrabSupermarket (Next-Day Delivery) for scheduled delivery or GrabSupermarket (Instant-Delivery) for delivery within 1 hour.
Step 4: Select the items you want to order
Step 5: Check out and wait for your order to arrive

GrabSupermarket (Next-Day Delivery)

You can browse this store from 7am to 9.30pm daily

GrabSupermarket (Instant Delivery)

We are operational from 9am to 3pm daily.

GrabSupermarket (Next-Day Delivery)
This store is available for scheduled orders for next day delivery only. You can select your preferred delivery slot for every day between 3pm and 6.30pm at the main store page or during checkout.


GrabSupermarket (Instant Delivery)
You do not need to choose a delivery slot as the delivery for this store will be instant

Maximum advanced period: 7 days
Minimum advanced period: 24 hours

You name it, we will most likely have the product you are searching for!

GrabSupermarket (Next-Day Delivery)
We offer a wide range of quality products from fresh produce, frozen food, packaged food & beverages, homecare & household products, personal health & supplements, and many more.


GrabSupermarket (Instant Delivery)
The same range as GrabSupermarket (Next-Day Delivery) but with a smaller range of fresh produce.

All halal-certified items will have a JAKIM Halal stamp in the menu picture and in the product description.

GrabSupermarket (Next-Day Delivery): Zero delivery fees

GrabSupermarket (Instant-Delivery): The delivery fee varies by distance. You can view the delivery fee by clicking on the store for more information.  

 
It’s a fee that is applied for orders less than the minimum order amount. However, if you would like to have the fee removed, you may add more items to match the minimum order amount.

You will only be charged for the final available items that are actually delivered to you. If there are items out of stock after you placed the order, Grab will remove the unavailable items and you will be notified via the Grab app.

If you wish to order again, you can place another scheduled order with GrabSupermarket (Next-Day Delivery) to have it delivered to you in the next few days or with GrabSupermarket (Instant Delivery) to have it delivered instantly.

 

Yes, you may request to cancel your scheduled order by contacting Grab support. However, orders placed within 24 hours, cannot be cancelled. 

For example, you made your order on Tuesday 10 Nov, and it’s scheduled to arrive on Wednesday 11 Nov at 5pm. Cancellation must be made on Tuesday 10 Nov before 4.59pm.

Simply click on the Activity tab in your Grab app to view your order status.

 

If you wish to cancel your order, click here. If you missed some items on your order, fret not—you can always place another order!

 

Fret not, if an item is out of stock, Grab will remove the unavailable items and you will be notified via the Grab app. You won’t be charged for those items. If you wish to cancel the entire order, click here