
What is
GrabBenefits?
We understand that to earn with confidence ( Jalan Dengan Yakin ) with us, all aspects of your well-being needs to be given top priority. These aspects include protection in the event of an accident, social security, financial confidence, operating costs support, and even in terms of self-development
There are 3 categories of GrabBenefits dedicated to give you assurance to be with Grab
GrabBenefits programme
is designed for you with your
wants and needs as our priority.
Amazing
Deals
You will be unlocking your tier every
month based on your previous
month’s driving performance:
Member, Silver, Gold and Platinum!


How to
Redeem

Step 1
Click on “GrabBenefits” to go to the catalogue page.

Step 2
Click on a benefit that interests you.

Step 3
Click on “Save This Benefit”.

Step 4
Click on “Use Now” to use the benefit.
-
Enjoy Fuel rebates
up to RM37 -
Up to 6x Bonuslink
points at Shell -
Special rates on
Liqui Moly engine oil
FAQ
How do I join GrabBenefits? Do I have to opt in for it?
All Grab driver-partners will automatically be eligible for GrabBenefits.
I am a new Grab driver-partner/ delivery-partner but I’m not able to see my tier on GrabBenefits.
You will be able to see your tier (member) 24 hours after you have completed your 1st trip.
When do I get upgraded/downgraded from my tier? Is it immediate?
Your tier refreshes on the 1st of every month.
What do I need to do to go to the next tier?
Within the “Tiers and Progress” page, you would be able to view how far away you are from achieving the next tier level.
What extra benefits do I get if I go to the next tier?
This program is meant to give top tier drivers exclusive privileges. Upon qualifying for a tier, you would be able to view the rewards available.
Why is the benefit I saw on the catalogue no longer there?
The benefit may have expired/fully redeemed, or you may no longer qualify for this particular benefit due to your tier status.
Rest easy knowing that you and your passengers’ protection are taken care of. Grab collaborates with trusted insurance agencies to offer policies suited for your driving needs and personal life.
GrabInsure
On The Road
Receive FREE coverage whenever you are delivering for GrabFood and GrabExpress. This policy will be activated once you receive a delivery order and end when the delivery is complete.

Example
Ahmad is involved in an accident while he is on the way to complete a GrabFood delivery. Ahmad will be protected by the GrabInsure On The Road coverage because it happened during a delivery.
GrabInsure
24/7
GrabInsure 24/7 is an all day coverage provided for our Delivery-Partners according to their tiers.

Example A
Ahmad is a Platinum Delivery-Partner this month. He is involved in an accident during a GrabFood delivery. Ahmad can receive dual-coverage from both GrabInsure On-The-Road and GrabInsure 24/7.
Example B
Ahmad is a Platinum Delivery-Partner this month. He is involved in an accident unrelated to making GrabFood or GrabExpress deliveries. So Ahmad is covered by GrabInsure 24/7 only.
Terms & Condition
1. Your tier-ranking will be classified based on your past month’s performance.
2. Monthly tiers will be updated on the 2nd day of the month.
3. Member* Delivery-Partners must complete more than 30 deliveries in the past month.
4. Member* Delivery-Partners must have below 8% of Cancellation Requests (CR) in the past month.
Your Claim
Process
-
Make a police report.
Within 24 hours of the accident. -
Report to customer service.
Fill in an accident report form. -
Attach a screencap of your GrabBenefits
Tier and the delivery Booking ID. -
Claim is being processed.
It will take up to 14 working days. -
Receive your claim payment.
Get Your
FREE Nescafe
or Teh Tarik
At Grab, taking a break to rest and recharge is just as important as working hard. You are your best tool in life. So remember to look after your body and your needs before every journey.
How To
Redeem

Step 1
Click on “GrabBenefits” to go to the catalogue page.

Step 2
Click on a benefit that interests you.

Step 3
Click on “Save This Benefit”.

Step 4
Click on “Use Now” to use the benefit.
-
Bandar Utama
Banana LeafMon–Sun | 24 hours
-
Bandar Utama
The PortMon–Sun | 5.30pm–1.30am
-
Bangi
Restoran BarraMon–Sun | 24 hours
-
Bangsar
Devi’s CornerMon–Sun | 24 hours
-
Jalan Genting Kelang
Kilang KitchenMon–Sun | 5.30pm–1.30am
-
OUG
Al FarizMon–Sun | 24 hours
-
Sepang
Restoran Ali MajuMon–Sun | 24 hours
-
Penang
Blok5 food.drinkMon–Sun | 5.00pm–11.00pm
-
Johor Bahru
Restoran Al-MashurMon–Sun | 24 hours
-
Johor Bahru
Restoran Kadir BistroMon–Sun | 24 hours
-
Melaka
Al Dubai RestaurantMon–Sun | 24 hours
-
Melaka
Restoran Tiga RosMon–Sun | 24 hours
-
Kuching
Little Foot CafeMon–Sun | 10.00am–1.00am
-
Kuching
Pohonmas CafeMon–Sun | 24 hours
-
Kuching
Food ParadeMon–Sun | 6.00am–12.00am
-
Kota Kinabalu
Restoran AminMon–Sun | 24 hours
FAQ
What can I get at these pit stops?
Grab driver-partners and delivery-partners can enjoy FREE Nescafe or Teh Tarik at these Grab Driver Pit Stops. However, do note that due to the current pandemic situation, drinks are only available for takeaways.
Are the offers standard across all locations?
Yes, the offer is the same for all pit stops.
Is this offer open to all Grab driver-partners & delivery partners?
Only active Grab driver-partners and delivery-partners are entitled for this offer.
Grow Your Skills
& Confidence
We believe in you and we want to grow with you. GrabAcademy is invested in helping all our partners to upskill and improve your standard of living.
Available Courses
FREE Courses
- How to Assist an OKU Passenger by GrabForGood
- Maintenance Class by Liqui Moly
- Financial Literacy by Standard Chartered
- Safety and Health Tips by Centro Maxx
*For more information about the diploma courses, please click here
How to Enrol
Currently GrabAcademy Free Courses are by invitation only.
FAQ
Who is eligible for this?
Invitation is currently extended to Platinum, Gold and Silver tier driver-partners and delivery-partners only. We are working on extending it to all soon!
How much does it cost to enrol?
Free of charge specifically for Grab driver-partners and delivery-partners
Rides
for Rewards
Complete rides, meet milestones and receive rewards from the Roda Rezeki programme.
Normal
physical
distribution
-
Milestone Notification
You will be notified of your milestone in the first week of the month via SMS
-
Register for a Collection Date
If you are eligible, there will be a form for you to pick a timeslot to collect your gift at the Grab Driver Centre (GDC)
-
Collection at GDC
Head over to the GDC at the appointed date and time to redeem your gift!
*To ensure your safety and to help curb the spread of Covid-19, we are putting physical distributions on hold for now. Alternatively, we offer a delivery option for Starter Pack only and delivery fee will be deducted from your cash wallet. To opt in, please look out for the form that is out on the first week of every month.
FAQ
Who is eligible for this program?
ALL active Grab delivery-partners in Klang Valley, Penang, Johor Bahru, Melaka, Kuching, and Kota Kinabalu.
How are total completed trips calculated in this program?
Your total completed trips for this program is calculated from 1st May 2019 to the 1st May 2020. We will inform you of your trip count on a monthly basis through SMS.
How does this work for a GrabFood and GrabExpress rider?
Your trips beginning from 1 May 2019 from both GrabFood and GrabExpress will be taken into account
Example: You have completed 100 GrabExpress trips and 225 GrabFood trips. Your total completed trips would be 325.
Will my number of trips be deducted after redeeming a merchandise?
No. For example, Ahmad has completed 800 trips since 1 May 2019. He is eligible for the Starter Pack and the Grab Arm Sleeves.
After redeeming the items, his total no. of completed trips remains at 800 trips. Ahmad would only need to complete 400 more trips to redeem the next merchandise, which is the Airism Shirt.
What happens if Grab runs out of stock?
Fret not! We will restock them and inform you once they have arrived at the warehouse.
Raincoats used to be given out at Milestone 2 and have been replaced by Arm Sleeves. Can I still redeem it even though I have already received the raincoat under Milestone 2?
Yes, you will be eligible for the Arm Sleeves.
Can I redeem the same merchandise more than once?
No, you may not.
Our
Programs
At GrabFinance, we want to make financial services more accessible to you—our Grab Partners. We offer a seamless financing experience, so you can earn more and enjoy better options in life.

-
Shop Now,
Pay LaterShop for your groceries, electronics and other necessities from our merchant partners and pay for them later
-
Easy
PaymentsSpread your payments in easy and affordable amounts
-
No Extra
Cost0% interest and no additional fees
Participating Brands
and many more
Example: Arif purchases an RM300 voucher from a merchant-partner. He will be charged small amounts daily beginning the following Monday over a fixed duration*. This amount is deducted automatically from his Grab cash / credit wallet.
*Repayment duration varies by merchant-partner
How to Use:- For eligible driver and delivery-partners, simply login to your Grab Driver App and look for “Shop Now Pay Later” under the Financial Services tab.
- Browse the list of merchant-partners available and shop our wide array of products.
- Remember to fully utilise the voucher amounts purchased.

-
Pump Now,
Pay LaterPump fuel at a Shell
station and pay for it later -
Easy
PaymentsSpread your payments in
easy and affordable
amounts
-
No Extra
CostsNo minimum spend or
additional fees
Participating Brands
Example
Arif pumps RM7 worth of petrol with his Shell Fuel Card. Arif will be charged RM1 daily for 7 days on the next week. This will be deducted automatically from his Grab cash / credit wallet.
How to Sign Up
- For eligible driver and delivery-partners, you will get an Inbox Message to sign-up
- We are open for sign-ups once every week, so keep a lookout for the Inbox Message on your Grab Driver app